Ceylonz Starlight Suites Bukit Bintang

Hotels
8.1 (5922 reviews)
3 Persiaran Raja Chulan Bukit Kewangan , Kuala Lumpur , my

listing image 1
Show all photos
Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Non-smoking throughout
Private check-in/check-out
Concierge service
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Great location
Nice facilities
Cons:
Cleanliness issues
Limited food options

Categories

Cleanliness
7
Multiple reviews described cleanliness issues, including unsatisfied observations regarding room hygiene.
Service
8.97
Overall positive sentiments regarding service, but minor reception issues noted.
Location
9.21
Many reviews praised the central and convenient location near key attractions.
Room Quality
7.66
Mixed feedback on room quality; reports of sufficient space but some discomfort were noted.
Amenities
8.08
Good amenities like infinity pool and spacious rooms, but also noted deficiencies and limited amenities.
Value for Money
8.54
Generally perceived as good value for price with favorable remarks on pricing versus services offered.
Food and Beverage
7.2
Minor mentions of food options; no significant issues but also no highlights.
Overall Experience
8.17
Reviews reflected a generally good experience despite some negatives; many guests expressed intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 18:44

Property Description

Rooftop Pool and Lift
Concierge Service and Full-day Security
Fully Equipped Kitchenettes

Book your stay now at Ceylonz Starlight Suites Bukit Bintang for a luxurious experience in the heart of Kuala Lumpur.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Please note that all new bookings are to comply with firm and resolute action & SOP to follows by traveler/guest who are fully vaccinated.
All guests are required to present their individual MySejahtera COVID-19 Risk Status and Screenshot of proof of Covid-19 Vaccination Digital Certificate as Fully Vaccinated" at reception counter upon arrival.
The management reserved the right to refuse check-in on guest(s) exhibiting symptoms or being flagged by MySejahtera contact tracing system. Meanwhile swimming pool & gym facilities are unavailable due to pandemic until further notice.This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 0 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and charges may be applicable.

Location

Guest Reviews

8.1
Based on 5922 reviews
Cleanliness: 7
Service: 8.97
Location: 9.21
Room Quality: 7.66
Amenities: 8.08
Value for Money: 8.54
Food and Beverage: 7.2
Overall Experience: 8.17
M
mohd islahuddin • family_with_children • my
10
2026-06-06 • via Nuitee
M
Mark • solo_traveller • gb
9
2026-06-06 • via Nuitee
M
Marco Leandro • family_with_children • pt
9
Pros:

Localização fantástica e uma vista maravilhosa

2026-06-06 • via Nuitee
D
Denis • solo_traveller • hr
10
Pros:

Schwimmbad auf dem Dach mit super Aussicht

2026-06-06 • via Nuitee
L
Lukas • couple • de
9
2026-06-05 • via Nuitee
Y
Yeşim • family_with_children • tr
6
İdare eder
Pros:

Sonsuzluk havuzu güzeldi

Cons:

Konum merkeze en az 20 dk. Yürüme mesafesinde, görülecek bir çok yere uzak. Sıcak ve nemli havada yürümek oldukça zor. Temizlik çok kötü yataklar ve havlular hiç temiz değil. Mutfak gereçleri eksik. 3 kişiydik ve bir tuvalet kâğıdı vardı ev sahibine bildirdik 1 tane gönderdi. Çamaşır makinesi yok.

2026-06-04 • via Nuitee
B
Brian • solo_traveller • au
5
2026-06-04 • via Nuitee
M
mohammad • solo_traveller • bd
8
Pros:

Everything

2026-06-03 • via Nuitee
D
Davut barış • couple • tr
8
2026-06-03 • via Nuitee
I
Ines • couple • fr
8
Pros:

L’établissement est récent plutôt propre

Cons:

Malheureusement les chambres ne sont pas lavés tous les jours… nous n’avons eu aucun service de nettoyage en 4 nuits sur place

2026-06-03 • via Nuitee
N
Nagore • couple • es
10
2026-06-03 • via Nuitee
K
Keziah • couple • gb
9
Absolute delight
Pros:

Great location!!! 10 min walk to literally everything!!! Lovely gym, room and pool!!! Especially loved the pocket gardens !

2026-06-03 • via Nuitee
G
Gulfidan • couple • fr
4
Pros:

…

Cons:

Le personnel pas agréable surtout ceux du matin… ,

2026-06-03 • via Nuitee
E
Emma • couple • be
4
Pros:

The location and pool were great! Also the pickup and drop off area was a great added value.

Cons:

The room we got was not the room we booked online. The room and the towels smelled musty and the window couldn’t stay open, so there was no way to vent the room. There even was mold behind the sink.

When new guests arrived in the room next to us, we could hear everything. They weren’t loud, but the walls are very thin. We could hear them putting hangers in the closet and closing curtains, so when they talked or put on the tv, it was as if they were in our room.

When our lock on our door stopped working, we had to wait more than an hour before someone came up to help us.

The stay was okay, but definitely not how it is advertised.

2026-06-03 • via Nuitee
T
Taha • solo_traveller • tr
1
Temizlik Rezaleti
Cons:

Pislik içerisinde bir yer. Konaklayanlarin hepsinden de aynı şikayetleri duyduk. Temiz diye koydukları çarşaf, yastik kilifi, havlu, yerler pislik icerisinde. Yazılan yorumların hepsine katılmakla birlikte az bile.

2026-06-02 • via Nuitee
I
Iris • couple • be
10
2026-06-02 • via Nuitee
M
Md Mydul Karim • couple • bd
5
2026-06-02 • via Nuitee
R
Romane • couple • fr
9
Cons:

The noise omg it’s very noisy

2026-06-02 • via Nuitee
K
Kim • solo_traveller • us
8
Nice spot to to all the action
2026-06-02 • via Nuitee
E
Emma Lynn • extended_group • ch
7
Pros:

Die Lage war hammer, sehr Zentral und die Zimmer schön. Wir fanden es gut, dass es einen Pool gab. Gute Ausstattung. Die Klimaanöage war gut. Die Aussicht war fantastisch. Kleiner Markt im Gebäude der bis 2 Uhr offen hat.

Cons:

Wir kamen in ein dreckiges Zimmer wo noch alles von den Vorgängern war. Nach dem Nachfragen in der Rezeption kam jemand vom Housekeeping und hat uns gefragt, ob wir ein anderes Zimmer möchten, was wir bejaten. Daraufhin wurden wir im Zimmer sitzen gelassen und auf Nachfrage an der Rezeption wurden wir vergessen. Danach bekamen wir ein neues Zimmer. Nach WC Papier mussten wir auch mehrmals fragen, aber es war auch ein grosses Gebäude. Die Wartezeiten am Lift waren lange. Der Pool war nicht dreckig aber es wäre sauberer gegangen. Ein Tisch wäre schön gewesen wo man essen könnte.

2026-06-02 • via Nuitee