Hotel Palace México

Hotels
8 (1966 reviews)
7 Ignacio Ramírez Colonia Tabacalera , Mexico City , mx

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Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Business center
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Clean rooms
Cons:
Old facilities
Lack of air conditioning
Room size issues

Categories

Cleanliness
7.96
General cleanliness is mentioned positively, though some reviews mentioned the need for better towels.
Service
8.43
Most reviews commend the friendly staff, though a few expressed mixed feelings about some employees.
Location
8.97
Repeatedly praised for its excellent proximity to attractions.
Room Quality
7.42
Mixed feedback; while some appreciated comfort, others noted issues with size and amenities.
Amenities
6.95
Some rooms lack air conditioning and other amenities, which was highlighted negatively.
Value for Money
8.41
Good value for the price considering location and overall service.
Food and Beverage
7.96
Breakfast is mentioned positively, but there are suggestions for improvement.
Overall Experience
7.93
Generally positive experiences, though some guests expressed dissatisfaction with specific aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 19:22

Property Description

Convenient Location in Mexico City

Located just 1.5 km from Museo de Memoria y Tolerancia, Hotel Palace México offers a comfortable stay with easy access to popular attractions. The Museum of Fine Arts and Palacio de Correos are also nearby, making it a perfect choice for travelers interested in exploring the city.

Comfortable Rooms and Amenities

Each room at Hotel Palace México is equipped with essential amenities such as a desk, TV, and a private bathroom. Guests can enjoy a cozy stay with complimentary bed linen and towels provided. The 3-star hotel also offers room service, ensuring a convenient and relaxing experience for all guests.

Delicious American Breakfast and Nearby Attractions

Start your day right with an American breakfast served every morning at the hotel. For those looking to explore, popular landmarks like the United States Embassy, Museo de Arte Popular, and The Angel of Independence are just a short distance away. Don't miss the chance to experience the vibrant culture and history of Mexico City during your stay at Hotel Palace México.

Important information:

Please Note: When booking 6 rooms or more, different policies and additional supplements may apply and the guest will be charged a prepayment of 50% at any time the property will contact directly with the contact details.

All reservations that include 4 rooms or more require an advance payment of 50% of the total, 30 days before the arrival date.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8
Based on 1966 reviews
Cleanliness: 7.96
Service: 8.43
Location: 8.97
Room Quality: 7.42
Amenities: 6.95
Value for Money: 8.41
Food and Beverage: 7.96
Overall Experience: 7.93
A
Alvarado • solo_traveller • mx
9
Pros:

Lo concurrido

Cons:

Al inicio una recepcionista no fue tan amable, pero los demás días ya no m toco

2026-07-11 • via Nuitee
E
Elvira • extended_group • us
7
Pros:

Good

2026-07-11 • via Nuitee
M
Mario Y danika • couple • gt
10
Muy bien
Pros:

La ubicación

Cons:

Pisos baños. Muy lisos

2026-07-11 • via Nuitee
I
Israel • solo_traveller • mx
7
Pros:

Ubicación

Cons:

No tienen toallas de manos, ni de baño. El desayuno es muy básico.

2026-07-10 • via Nuitee
E
eduardo • couple • mx
8
Pros:

el jacuzzy!!!!

2026-07-10 • via Nuitee
L
Luis • extended_group • us
7
2026-07-09 • via Nuitee
G
Guadalupe • couple • mx
8
2026-07-09 • via Nuitee
A
Aaron • extended_group • ca
10
Pros:

Ubicación servicio

2026-07-09 • via Nuitee
B
Benito • solo_traveller • mx
10
Excelente servicio y atencion
Pros:

Me gusto la recepcion, a pesar de que llegue con muchas horas de anticipacion, el personal me dio la llave de acceso a mi habitacion y pude tomar un baño y salir a mi compromiso. Lo cual me hizo muy feliz.

Cons:

Todo bien

2026-07-07 • via Nuitee
M
Machado • family_with_children • mx
6
Worth the location but not what expected.
Pros:

The location is the best thing of the hotel

Cons:

It doesn’t look like the pictures and the beds are uncomfy. The toilet feels very cheap and it’s not pretty tbh.

2026-07-07 • via Nuitee
A
Agripina • solo_traveller • us
1
Pros:

Is really bad condition

Cons:

The hotel is really bad to old, the beds are bad, never again i canceled the first day, and they don't return any money i pay. 😕

2026-07-07 • via Nuitee
C
Cristal • family_with_children • mx
7
2026-07-07 • via Nuitee
J
Jiashu • solo_traveller • ca
7
2026-07-06 • via Nuitee
D
daniel • family_with_children • mx
8
Séjour agréable
2026-07-06 • via Nuitee
D
diego • solo_traveller • mx
8
Buena precio -calidad, su personal muy amable
Pros:

Ubicación

Cons:

Check in un poco retardado no hay valet parking y la zona es complicada para estacionarse frente al hotel

2026-07-06 • via Nuitee
C
Capitángato • solo_traveller • mx
9
Excelente ubicación
Pros:

Ubicación y atención del personal

Cons:

Afuera hay muchos vendedores smbulantes

2026-07-06 • via Nuitee
I
Isidro • solo_traveller • mx
10
Pros:

El servicio del personal, las instalaciones y ubicación

Cons:

Todo excelente

2026-07-05 • via Nuitee
I
Isidro • solo_traveller • mx
10
Pros:

Excelente atencion del personal, instalaciones en óptimas condiciones y la ubicación genial.

Cons:

Todo bien

2026-07-05 • via Nuitee
M
Marcelo • extended_group • ar
10
2026-07-04 • via Nuitee
G
Gerardo • solo_traveller • mx
10
2026-07-04 • via Nuitee