Hotel Palace México

Hotels
8 (2055 reviews)
7 Ignacio Ramírez Colonia Tabacalera , Mexico City , MX

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Business center
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Clean rooms
Cons:
Old facilities
Lack of air conditioning
Room size issues

Categories

Cleanliness
7.96
General cleanliness is mentioned positively, though some reviews mentioned the need for better towels.
Service
8.43
Most reviews commend the friendly staff, though a few expressed mixed feelings about some employees.
Location
8.97
Repeatedly praised for its excellent proximity to attractions.
Room Quality
7.42
Mixed feedback; while some appreciated comfort, others noted issues with size and amenities.
Amenities
6.95
Some rooms lack air conditioning and other amenities, which was highlighted negatively.
Value for Money
8.41
Good value for the price considering location and overall service.
Food and Beverage
7.96
Breakfast is mentioned positively, but there are suggestions for improvement.
Overall Experience
7.93
Generally positive experiences, though some guests expressed dissatisfaction with specific aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 19:22

Property Description

Convenient Location in Mexico City

Located just 1.5 km from Museo de Memoria y Tolerancia, Hotel Palace México offers a comfortable stay with easy access to popular attractions. The Museum of Fine Arts and Palacio de Correos are also nearby, making it a perfect choice for travelers interested in exploring the city.

Comfortable Rooms and Amenities

Each room at Hotel Palace México is equipped with essential amenities such as a desk, TV, and a private bathroom. Guests can enjoy a cozy stay with complimentary bed linen and towels provided. The 3-star hotel also offers room service, ensuring a convenient and relaxing experience for all guests.

Delicious American Breakfast and Nearby Attractions

Start your day right with an American breakfast served every morning at the hotel. For those looking to explore, popular landmarks like the United States Embassy, Museo de Arte Popular, and The Angel of Independence are just a short distance away. Don't miss the chance to experience the vibrant culture and history of Mexico City during your stay at Hotel Palace México.

Important information:

Please Note: When booking 6 rooms or more, different policies and additional supplements may apply and the guest will be charged a prepayment of 50% at any time the property will contact directly with the contact details.

All reservations that include 4 rooms or more require an advance payment of 50% of the total, 30 days before the arrival date.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8
Based on 2055 reviews
Cleanliness: 7.96
Service: 8.43
Location: 8.97
Room Quality: 7.42
Amenities: 6.95
Value for Money: 8.41
Food and Beverage: 7.96
Overall Experience: 7.93
L
Loren • solo_traveller • mx
8
Pros:

Está en muy buena zona, hay muchos lugares cerca y el personal es muy atento y amable

Cons:

El baño tenía un olor muy marcado a humedad.

2026-09-18 • via Nuitee
J
Jessica Guadalupe • extended_group • mx
9
estancia tranquila y buena
2026-09-18 • via Nuitee
D
David Maradiaga • solo_traveller • sv
9
Pros:

La ubicación

Cons:

Que se utilizó el mismo juego de sábanas durante toda la estadía

2026-09-17 • via Nuitee
J
Jose Miguel • couple • mx
8
Pros:

Una excelente ubicación para los puntos de interes que se encuentran en el centro, te puedes ir a pie o bien tomar un taxi. Al igual que se tiene cerca una estación del metro para lugares más alejados del hotel, sumándole que tambien hay paradas del metrobus cerca del hotel y ecobicis.
Muchos restaurantes cercanos para comer aunque el buffete del hotel es igual de rico. Sin duda alguna volveria a reservar en este hotel.
Personal del hotel muy amable

Cons:

Las habitaciones no cuentan con aire acondicionado aunque cuentan con un ventilador de torre. Son un poco rusticas pero no incomodas.

2026-09-17 • via Nuitee
G
Gerardo • solo_traveller • sv
7
Es un hotel para descansar y con una excelente ubicación.
Pros:

No desayune en el hotel. La ubicación es EXCEPCIONAL!

Cons:

El mal aroma en la habitación y algo sucio el piso.

2026-09-17 • via Nuitee
C
Camilo Andrés • solo_traveller • co
10
Excelente hotel con gran ubicación
Pros:

El hotel pese a ser un poco antiguo cuenta con instalaciones cómodas, seguras, con una excelente ubicación en la CDMX y con un personal muy amable y servicial. El desayuno es tipo buffet, delicioso y muy variado.

Cons:

Podría modernizarse un poco, pero en general es un gran hotel.

2026-09-16 • via Nuitee
A
Aranda • couple • mx
8
Cómodo para estancias cortas
Pros:

Solo hicimos uso de la habitación, no consumimos en el restaurante del hotel por la agenda de compromisos que llevábamos pero recomendamos mucho el lugar por la ubicación, limpieza y amabilidad del personal.

Cons:

Es compatible con calidad precio, no esperaba mas

2026-09-15 • via Nuitee
S
Stiven Alberto • couple • cr
9
Muy satisfecho
Pros:

La cercanía de los lugares

Cons:

El sonido en la ventana del agua

2026-09-15 • via Nuitee
V
Vargas • solo_traveller • mx
10
Pros:

La atención es excelente la verdad muuy a gusto.

Cons:

Solo una botellitavdevagua ke dieron al ingreso

2026-09-14 • via Nuitee
P
Paulino Rafael • extended_group • mx
7
Gran ubicación pero de pronto parece más Motel que Hotel.
Pros:

La ubicación es excepcional. Tiene atractivos turísticos y culturales de primer nivel a distancia caminable y acceso a varios sistemas de transporte público al alcance. También las opciones gastronómicas de la zona son variadas y buenas.

Cons:

El cuarto es muy pequeño y el baño WC tiene formato de baño público. La pantalla es muy pequeña y la iluminación del espacio deja qué desear. Las cortinas permiten el ingreso de la luz exterior. De pronto parece hotel de paso.

2026-09-14 • via Nuitee
L
Lopez-mendez • solo_traveller • us
7
2026-09-14 • via Nuitee
A
Ana Yanet • solo_traveller • mx
10
2026-09-14 • via Nuitee
W
Wilmer • family_with_children • co
6
Good value in a great location, though the rooms feel a little dated.
Pros:

The hotel’s location is perfect, the breakfasts are excellent, and the staff are very friendly.

Cons:

The hotel is old (which is reflected in the price) and requires refurbishment, particularly the rooms, as the bathrooms are very dated. There are also areas that require repairs due to damage to the ceilings, walls, etc.

2026-09-13 • via Nuitee
U
Ugalde • extended_group • cr
10
Excelente servicio y calidad
Pros:

Atención excelente

Cons:

Talvez deberían poner aire acondicionado

2026-09-13 • via Nuitee
M
MARYSOL • solo_traveller • mx
10
2026-09-13 • via Nuitee
S
Sylvana • solo_traveller • br
9
Pros:

A localização é maravilhosa, no centro e perto de pontos turísticos.

Cons:

A limpeza é razoável. Instalações antigas, mas confortáveis. A porta do quarto às vezes emperra. A varanda não abria. Iluminação pouco eficiente.

2026-09-12 • via Nuitee
R
Roberto • solo_traveller • mx
7
2026-09-12 • via Nuitee
I
Itzel • solo_traveller • mx
9
2026-09-11 • via Nuitee
A
Alma cecilia • family_with_children • mx
8
Pros:

Rico y amable el personal del restaurante

Cons:

Las camas son muy pequeñas para una familia de 4

2026-09-10 • via Nuitee
O
Olea Bernal • couple • mx
8
Confortable
Pros:

Ubicación y servicio

2026-09-10 • via Nuitee