Hotel Palace México

Hotels
8 (1856 reviews)
7 Ignacio Ramírez Colonia Tabacalera , Mexico City , mx

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Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Restaurant
Room service
Lift / Elevator
Coffee Shop on site
Staff adhere to local safety protocols
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Clean rooms
Cons:
Old facilities
Lack of air conditioning
Room size issues

Categories

Cleanliness
7.96
General cleanliness is mentioned positively, though some reviews mentioned the need for better towels.
Service
8.43
Most reviews commend the friendly staff, though a few expressed mixed feelings about some employees.
Location
8.97
Repeatedly praised for its excellent proximity to attractions.
Room Quality
7.42
Mixed feedback; while some appreciated comfort, others noted issues with size and amenities.
Amenities
6.95
Some rooms lack air conditioning and other amenities, which was highlighted negatively.
Value for Money
8.41
Good value for the price considering location and overall service.
Food and Beverage
7.96
Breakfast is mentioned positively, but there are suggestions for improvement.
Overall Experience
7.93
Generally positive experiences, though some guests expressed dissatisfaction with specific aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 19:22

Property Description

Convenient Location in Mexico City

Located just 1.5 km from Museo de Memoria y Tolerancia, Hotel Palace México offers a comfortable stay with easy access to popular attractions. The Museum of Fine Arts and Palacio de Correos are also nearby, making it a perfect choice for travelers interested in exploring the city.

Comfortable Rooms and Amenities

Each room at Hotel Palace México is equipped with essential amenities such as a desk, TV, and a private bathroom. Guests can enjoy a cozy stay with complimentary bed linen and towels provided. The 3-star hotel also offers room service, ensuring a convenient and relaxing experience for all guests.

Delicious American Breakfast and Nearby Attractions

Start your day right with an American breakfast served every morning at the hotel. For those looking to explore, popular landmarks like the United States Embassy, Museo de Arte Popular, and The Angel of Independence are just a short distance away. Don't miss the chance to experience the vibrant culture and history of Mexico City during your stay at Hotel Palace México.

Important information:

Please Note: When booking 6 rooms or more, different policies and additional supplements may apply and the guest will be charged a prepayment of 50% at any time the property will contact directly with the contact details.

All reservations that include 4 rooms or more require an advance payment of 50% of the total, 30 days before the arrival date.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8
Based on 1856 reviews
Cleanliness: 7.96
Service: 8.43
Location: 8.97
Room Quality: 7.42
Amenities: 6.95
Value for Money: 8.41
Food and Beverage: 7.96
Overall Experience: 7.93
P
Patricia de Montserrat • couple • mx
7
Pros:

La amabilidad del personal de cafetería y botones.
La comida de la cafetería
Que tengan estacionamiento sin cobro extra y con seguridad
El agua de la regadera salió caliente muy rápido, es algo raro porque muchas veces se desperdicia agua

Cons:

La recepción no se portó amable, muy secos.
La limpieza de la habitación no me gustó, me dió desconfianza
El cuarto olía a encerrado y el baño a pipí
Ya no deben tener bidet, es de lo más antihigiénico y me generó mucho asco.
La regadera no se veía limpia
La taza de baño estaba subida en un escalón y súper pegada al lavabo, tampoco se veía limpia
Si bien yo pagué la habitación más económica, eso no justifica todas estas fallas

2026-06-06 • via Nuitee
A
Armando • couple • mx
9
2026-06-05 • via Nuitee
M
Miranda • solo_traveller • mx
7
Pros:

Solo la ubicación

Cons:

Instalaciones viejas, hotel muy anticuado, y feo

2026-06-04 • via Nuitee
N
Nallely • solo_traveller • mx
10
La buena experiencia me hizo extender mi estancia 😊🫰
Pros:

El personal muy amable y la ubicación excelente

Cons:

Lo único fue que el foco de mi habitación parpadeba de noche, afortunadamente traigo antifaz para dormir

2026-06-04 • via Nuitee
A
Angel • solo_traveller • mx
7
pasadero
Pros:

senti algo caliente la habitacion como falta ventilacion o un ventilador

Cons:

eso.. q hacia calor en la habitacion

2026-06-04 • via Nuitee
V
Vayolet • solo_traveller • mx
10
Pros:

Todo me gusto tenia balcón y bonita vista

Cons:

Que no hay ventilador

2026-06-03 • via Nuitee
J
John Anderson • solo_traveller • cr
9
2026-06-03 • via Nuitee
H
Hernández Rodríguez • solo_traveller • mx
9
2026-06-02 • via Nuitee
A
Andrea • extended_group • ec
7
Hotel antigua con buena ubicación
Pros:

La ubicación es perfecta porque está cerca al centro

Cons:

Cuando abrimos las habitaciones había un olor a humedad que resultaba un poco fuerte.

2026-06-02 • via Nuitee
L
Lopez Reyes • solo_traveller • mx
8
Pros:

La ubicación es buena

Cons:

Sin aire acondicionado, era súper caliente

2026-06-01 • via Nuitee
M
Miguel • solo_traveller • ec
10
2026-06-01 • via Nuitee
M
Marian Michelle • couple • cr
7
A convenient and central stay with attentive staff.
Pros:

Excellent location. Being so central made it incredibly easy to get around, and having a supermarket and pharmacy just steps away was a huge plus. The room itself was great, kept cool by a good fan, and the staff were consistently helpful and attentive throughout my stay.

Cons:

While we were generally happy, there were a few minor issues. We didn't receive housekeeping on our third day, despite being out from 8 am to 5 pm, which was unusual since they cleaned the room perfectly on days when we left much later. Additionally, providing more towels or a bath mat would be a great improvement, as the bathroom floor got wet very quickly and only two towels provided, I felt weren't enough.

2026-06-01 • via Nuitee
A
Alain • solo_traveller • mx
6
Solo para fin de semana y de paseo en la cuidad
Pros:

Ubicacion

Cons:

Es viejo el hotel pero agradable. Lo unico es que tenia un baño con spa que no funciona pero muy dificil y riesgoso acceder para una persona mayor o con descapacidad. La otra es que la TV no funcionaba y no hay internet para nada. Así que para trabajar es muy complicado. Buen hotel para fin de semana para visitar la cuidad si no tienes gran presupuesto.

2026-06-01 • via Nuitee
V
Valens • solo_traveller • mx
8
2026-05-31 • via Nuitee
J
José Rodolfo • solo_traveller • sv
10
Lo que más me gustó la atención de la señora que me hizo las reservas del tours ella es muy amable espero volver a ir y
Pros:

Súper cómoda la habitación

Cons:

La comida

2026-05-30 • via Nuitee
A
Andrea • couple • ec
4
Muy antiguo da la sensación de viejo y sucio
Pros:

La
Ubicación fue lo que me llamó la
Atención

Cons:

Se fue 2
Veces la luz
El lobby siempre estaba lleno de gente
Un hotel muy antiguo el piso del
Baño se mojaba con el agua de la ducha y no proveen con toalla de piso

2026-05-29 • via Nuitee
O
Octavio • solo_traveller • mx
10
Pros:

ubicación

2026-05-29 • via Nuitee
C
cortazar morales • couple • mx
10
Está ciudad
Pros:

Todo

Cons:

Nada

2026-05-29 • via Nuitee
S
Shaman Alexandru • couple • mx
8
2026-05-28 • via Nuitee
S
SAROJ KUMAR • solo_traveller • in
6
2026-05-28 • via Nuitee