Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Fax/photocopying
Soundproof rooms
Ironing service
Sauna
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Clean onsen
Cons:
Small room size
Issues with cleanliness

Categories

Cleanliness
7.68
Some reviews indicate issues with cleanliness, particularly in room upkeep.
Service
9.15
Many reviews mention friendly and helpful staff, providing a very positive service experience.
Location
8.69
Location is frequently praised for being close to public transport and attractions.
Room Quality
7.14
Several mentions of small room sizes, affecting overall satisfaction.
Amenities
8.67
Outstanding amenities, particularly the onsen and outdoor bath, were well-received.
Value for Money
8.13
Good value is noted, though some mention concerns about additional costs.
Food and Beverage
8.48
Food offerings, such as the ramen night snack, received positive feedback.
Overall Experience
8.45
Guests frequently express satisfaction with their stays, despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:23

Property Description

Modern Rooms with Free Wi-Fi
Dormy Inn Matsumoto, just a 3-minute walk from JR Matsumoto Station, offers modern rooms with free Wi-Fi. Each air-conditioned room is non-smoking and comes equipped with a flat-screen TV, refrigerator, and private bathroom with a hairdryer. An air purifier/humidifier is also provided for your comfort.

Relaxation and Wellness Amenities
Guests can unwind in the hot-spring bath, sauna, and indoor/outdoor public baths at Dormy Inn Matsumoto. Additionally, there are coin-operated laundry machines available for convenience. The 24-hour staffed front desk ensures your needs are met at any time during your stay.

Central Location and Complimentary Offerings
Conveniently situated, the hotel is a short 15-minute walk to Matsumoto Castle. Enjoy a buffet breakfast daily and complimentary noodle soup in the dining room between 21:30 and 23:00. Book now to experience comfort and convenience at Dormy Inn Matsumoto.

Important information:

Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 12 years old stay for ¥3,000 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs JPY 1100 per day.

Location

Guest Reviews

8.3
Based on 1519 reviews
Cleanliness: 7.68
Service: 9.15
Location: 8.69
Room Quality: 7.14
Amenities: 8.67
Value for Money: 8.13
Food and Beverage: 8.48
Overall Experience: 8.45
K
Kazunari • couple • jp
7
2026-06-13 • via Nuitee
T
Tetsuya • couple • jp
8
良い滞在でした。
Pros:

ロケーション
温泉
朝食

Cons:

コンセントがベットの片側しかなかった。
過去の宿泊者の履き古した靴下が、テレビの下の棚にあった。

2026-06-13 • via Nuitee
L
Laura • couple • au
8
Excellent value with lots of extras.
Pros:

As a foreign tourist it was warm and cosy and a great location. The amenities were great, from the onsen with complimentary ice cream and Yakut to the noodles each night . There was even a great space which allowed you to bring food in and eat in a dining room area. This was great as all we wanted was some simple food that we bought at the nearby supermarket. I would stay again in a heartbeat.

Cons:

My husband loved the firm bed but I found it a little hard but not really an issue.

2026-06-12 • via Nuitee
H
Hiroshi • couple • jp
9
2026-06-12 • via Nuitee
靜華 • solo_traveller • tw
10
2026-06-11 • via Nuitee
航 • solo_traveller • jp
10
2026-06-09 • via Nuitee
S
Stephanie • solo_traveller • ca
7
Overall good but not excellent.
Pros:

Close to the train station. Staff were friendly.

Cons:

The room was dated. The pillows were very hard. The overall stay was good but I expected more value.

2026-06-08 • via Nuitee
K
Keisui Vie • couple • at
8
2026-06-07 • via Nuitee
Y
YI HENG • solo_traveller • tw
9
Pros:

沒什麼缺點，值得入住。

2026-06-06 • via Nuitee
T
Takashi • solo_traveller • jp
9
2026-06-06 • via Nuitee
J
Janice • extended_group • sg
9
2026-06-06 • via Nuitee
M
MASAYUKI • solo_traveller • jp
7
2026-06-05 • via Nuitee
J
Joseph • solo_traveller • us
7
2026-06-05 • via Nuitee
Y
Yat Yee • couple • hk
7
Good!
Pros:

Location is good. Room is clean.

Cons:

Carpark full when arrived but able to find a place in the multistorey carpark next door. It will be better if instructions can be provided in other languages in addition to Japanese

2026-06-05 • via Nuitee
C
Christine • extended_group • au
8
Helpful staff close to station
Pros:

Reasonably close to the station .
Staff very helpful

Cons:

Rooms were quite small.

2026-06-03 • via Nuitee
J
Jason • family_with_children • ca
10
Pros:

Breakfast was great. Lots and lots of options from western to Japanese choices. I think I tried everything! Room was comfortable and appointed with what I needed. Friendly staff, clean and comfortable.

2026-06-02 • via Nuitee
K
Kate • couple • au
9
2026-06-01 • via Nuitee
T
Tadashi • couple • jp
8
良かったです
Pros:

お風呂が良かった。

Cons:

夏なので冷蔵庫で保冷剤を凍らせたかったが、凍りませんでした。

2026-06-01 • via Nuitee
T
TAKUMA • solo_traveller • jp
9
ドーミーイン大好き
Pros:

ドーミーインのお風呂、サウナ、水風呂大好きです。夜鳴きそば、現地の名物の沢山入った朝ごはん、ウエルカムドリンクも有り難くいただいています。

Cons:

特に無し

2026-06-01 • via Nuitee
K
Kobayashi • family_with_children • jp
10
2026-06-01 • via Nuitee