Hampton By Hilton Queretaro Juriquilla

Hotels
Hampton Inn
8.7 (237 reviews)
Boulevard Jurica la Campana 914 , Querétaro , mx

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great Location
Comfortable Beds
Kind Staff
Good Breakfast
Cons:
Issues with Room Reservation
Cleanliness Concerns
Limited Breakfast Options

Categories

Cleanliness
7.98
Some reviews mention issues with hair in the bathroom and shower cleanliness.
Service
9.25
Overall positive mentions about staff being kind and accommodating, though some inconsistency with reservation pricing.
Location
9.49
Frequent commendations for the location being excellent.
Room Quality
8.64
Reviews highlight comfort of beds, but issues with some rooms not matching reservations.
Amenities
8.47
Facilities are well-rated, but there are comments on cleanliness of certain areas.
Value for Money
8.93
Generally perceived as good value, although some mentioned pricing discrepancies.
Food and Beverage
7.98
Mixed reviews for breakfast quality, with specific complaints about cold food.
Overall Experience
8.85
The majority of guests reported a pleasant experience with minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 16:34

Property Description

Convenient Location:
Enjoy easy access to nearby attractions like Church of St. Michael the Archangel and Queretaro Congress Centre.

Comfortable Amenities:
Indulge in a delicious buffet, continental, or American breakfast during your stay. Take advantage of the 24-hour front desk, room service, and free WiFi.

Relaxing Environment:
Unwind at our hotel with a meal at the restaurant, a refreshing drink at the bar, and hassle-free airport transfers available for your convenience.

To book your stay at Hampton By Hilton Queretaro Juriquilla, contact us now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.7
Based on 237 reviews
Cleanliness: 7.98
Service: 9.25
Location: 9.49
Room Quality: 8.64
Amenities: 8.47
Value for Money: 8.93
Food and Beverage: 7.98
Overall Experience: 8.85
Q
Quiquecam family_with_children mx
7
Conocer la experiencia del Hampton Queretaro
Pros:

En defintiva las camas estan EXQUISITAS, descanse y dormi perfectamente.

Cons:

La puerta del baño de vidrio es inapropiada a mi gusto. Cuando me estaba bañando salia agua fria y de repente MUY CALIENTE, por lo que me quemaba o me congelaba. la luz del lavamanos completamente tenue, no funcional, la silla para trabajar, estaba inclinada hacia adelante, imposible sentarse y para acabarla, el tubo que viene de las llantas ya estaba en el asiento y por ultimo y considero no responsabilidad del hotel, el megacable se la paso congelandose todo el tiempo, por lo que no podias ver la television.

2026-07-09 via Nuitee
J
Juan solo_traveller mx
9
2026-07-09 via Nuitee
M
Marlene solo_traveller mx
10
Recomendable!
Pros:

El desayuno excelente!!!!
El personal muy bien, super atentos

Cons:

Tal vez las almohadas

2026-07-06 via Nuitee
P
PAOLA solo_traveller mx
9
Pros:

Las camas muy comodas!

2026-07-06 via Nuitee
D
Delphine solo_traveller fr
10
2026-06-29 via Nuitee
M
millan del portillo solo_traveller mx
9
Pros:

La habitación

Cons:

El desayuno malo. Y mala atención

2026-06-26 via Nuitee
L
Levi couple us
3
Discriminates against disabled persons.
Pros:

hotel was clean

Cons:

Big issue with this property as I am disabled and traveling with my service dog.
Front of house do not know the law and asked me to show them a certificate which doesn't exist.
I basically had to fight with the FOH person as a disabled person who had been traveling all day and was exhausted. Very poor.

In addition to this why do you have a business hotel with no coffee machine? There was only very poor quality drip coffee.

Mexico's federal disability law protects the right of people with disabilities to be accompanied by a service dog in places open to the public. These protections are established under the Ley General para la Inclusión de las Personas con Discapacidad (General Law for the Inclusion of Persons with Disabilities), particularly Articles 2, 16 and 19, which recognize assistance animals as accessibility supports and require equal access and non-discrimination for people with disabilities. There is no federal requirement for a government-issued service dog ID card or registration document in Mexico; businesses should assess the dog's behavior and function rather than demand official certification.

2026-06-26 via Nuitee
M
millan del portillo solo_traveller mx
9
Pros:

La habitación

Cons:

El desayuno

2026-06-26 via Nuitee
R
Ramón Ignacio extended_group mx
9
Una buena experiencia
Pros:

Excelente servicio

2026-06-24 via Nuitee
L
Laura couple cl
8
Comfortable and close to universities and restaurants
Pros:

The room was comfortable, with all the essential amenities for our stay. There are a lot of restaurants, bars, and stores around the area. The breakfast options they provide are very good.

Cons:

We did not have the best experience with the personnel at the front desk, and on the first day, the bathroom floor was barely clean.

2026-06-10 via Nuitee
C
Consuelo couple mx
8
Cons:

El cuarto tenia casi al centro un gran pilar, que en la oscuridad de la noche era peligroso para ir al baño
Y por supuesto NO aparece en las fotos de la publicidad del hotel

2026-06-09 via Nuitee
L
LAURA solo_traveller mx
9
2026-06-08 via Nuitee
H
Hugo Fabian solo_traveller mx
9
Pros:

Muy tranquilo muy cerca del lugar del evento a dónde fuimos

2026-05-27 via Nuitee
M
millan del portillo solo_traveller mx
10
2026-05-26 via Nuitee
R
Rogelio couple mx
9
Estancia breve pero práctica
Pros:

Ubicación y cerca de pequeños comercios

Cons:

Habitación inicial con una columna en espacio central no muy funcional pero me cambiaron de habitación sin problemas

2026-05-25 via Nuitee
R
ROGELIO solo_traveller mx
10
Pros:

La limpieza e iluminación

2026-05-16 via Nuitee
M
Mónica solo_traveller mx
8
2026-05-09 via Nuitee
R
ROXANA solo_traveller mx
10
9 de 10
Pros:

En general bien,todo el personal muy amable, en el restaurante el chico que nos atendió lo hizo de manera excelente.

Cons:

No me gustó que hubo un día que no limpiaron mi habitación y eso implicó que no tendieron las camas y no nos cambiaron las toallas y no sacaron la basura.

2026-05-04 via Nuitee
M
Marina Ximena solo_traveller mx
9
2026-04-30 via Nuitee
G
Gerson couple ec
9
2026-04-29 via Nuitee