Grand Palmera Hotel

Hotels
7.1 (19 reviews)
Purok San Vicente Barangay Baluan , General Santos , PH

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Spacious room
Guest-friendly front desk
Nice staff
Cons:
No disposable slippers
Long breakfast preparation time
Limited food choices
No hair dryer available

Categories

Cleanliness
6.6
Some guests had issues with basic amenities like no disposable slippers, which may contribute to discomfort due to the cold floors.
Service
8.6
The staff was nice and guest-friendly, indicating good service.
Location
7.6
The location is somewhat isolated, requiring guests to ensure adequate food supplies.
Room Quality
8.1
Spacious room and bathroom were appreciated by the guests.
Amenities
6.1
Limited options in terms of amenities like hair dryers and food choices.
Value for Money
7.1
Considering the location and available amenities, value might be average.
Food and Beverage
5.6
Very little food choices for meals, which were disappointing for the guests.
Overall Experience
7.1
Overall experience is affected by discomfort and limited amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 11:49

Property Description

Luxurious Accommodation
Experience elegant comfort in our air-conditioned rooms equipped with modern amenities and free WiFi. Enjoy Asian cuisine at our on-site restaurant and indulge in a peaceful stay with free private parking.

Convenient Facilities
Relax in rooms featuring a desk and flat-screen TV or upgrade to a room with a kitchen for added convenience. We provide bed linen, towels, and a 24-hour front desk ready to assist with your needs.

Gorgeous Outdoor Spaces
Unwind on our sun terrace and take in the beautiful surroundings of our hotel. With a garden and a paid airport shuttle service, your stay at Grand Palmera Hotel will be truly memorable.

Book your stay now at Grand Palmera Hotel for a luxurious and convenient experience.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.1
Based on 19 reviews
Cleanliness: 6.6
Service: 8.6
Location: 7.6
Room Quality: 8.1
Amenities: 6.1
Value for Money: 7.1
Food and Beverage: 5.6
Overall Experience: 7.1
S
steve • solo_traveller • ph
7
2026-04-13 • via Nuitee
M
Mae • couple • ae
7
The breakfast should be improved to attract the guests and leave the place with a good impression
Pros:

It’s a quiet and clean.

Cons:

Difficult to locate and the breakfast was not so good. Lack of staff I believe.

2026-01-18 • via Nuitee
C
Charessa Mae • couple • nl
8
2025-12-29 • via Nuitee
M
Manfred • couple • de
7
Schönes Hotel, aber fernab und ohne Bewirtung.
Pros:

Großes Zimmer

Cons:

Hotel fernab im nirgendwo.
Karte im Restaurant überflüssig, da immer alles aus ist. Selbst Bier und Cola sind ausgegangen. 4 Tage lang die gleiche Begründung : der Lieferant kommt nicht ... bin dann ausgezogen.

2025-12-27 • via Nuitee
R
Remolado • couple • ph
9
2025-12-20 • via Nuitee
P
Pia Irera • couple • ph
9
Pros:

N/A

2025-12-05 • via Nuitee
K
Kenneth • couple • us
5
Not quite what I hoped for
Pros:

It looked like a place for modest functions
The staff was nice

2025-09-11 • via Nuitee
M
Maciej19996 • couple • pl
10
2025-09-07 • via Nuitee
G
Greg Hawk • couple • au
8
2025-07-23 • via Nuitee
C
Cristy • family with young children • ph
5
Passable
Pros:

Spacious room and bathroom.
Guest-friendly front desk.
Honest staff.

Cons:

- No disposable slippers. Guests don't like walking around the cold floor in bare foot.
- Took too long to prepare our breakfast.
- No goodies in the fridge that could be charged to the guests when checking-out.
- No hair blower/drier as well. It's horrible going to sleep with wet hair after a swimming or take a shower before bed.
- Very little food choices for meals. Since it is quite far from the city, see to it you have enough food supplies to offer and other varieties of ala carte and snacks.

2025-06-07 • via Nuitee
T
Torres • young couple • ph
8
The stay was good. Food was tasty. Lots of potential of this newer place!
Pros:

For any and all mishaps the staff knew to apologize and offer “an alternative”

Cons:

Couple of times communication was broken. Very late breakfast. Chef arrived “at 7a” “at 6am” … The cafe “closes at 7:30pm” accdg to front desk; yet the cafe staff said “we close at 9pm”
The entrance of the middle function room was lined with 2brooms/ 8exteq chairs, folded tables, old plastic flower decors, background easel,etc … as a guest of a function too I had to ask staff to “please go keep old decors n unused chairs in your storage room and not at the entrance of a function room; hurry for wedding guests started arriving and they are seeing these unnecessary things in front of the function room…”

2025-05-13 • via Nuitee
H
Haizelle • group • ph
4
i wont recommend this hotel its not worth the price too expensivr
Pros:

what i liked about the villa is very spacious and has its own pool

Cons:

what I didnt like and made us very disappointed it has many flies and water and wifi is out and needed to contact the maintenance . they said restaurant/cafe closes at 8pm ,we ordered 7:12pm they rejected our order due to lack of staff 🧐🧐

2025-01-24 • via Nuitee
F
Frayna • family with young children • au
10
Exceptional
2024-11-24 • via Nuitee
M
Michael • young couple • gb
8
excellent service
Pros:

all

Cons:

nothing

2024-10-24 • via Nuitee
D
Domingo • family with young children • ph
7
Good
Pros:

Pool

Cons:

None

2024-08-26 • via Nuitee
C
Christian • family with young children • dk
8
Very good
Pros:

Good food and pool

Cons:

Bad wifi

2024-06-07 • via Nuitee
N
Nigel • young couple • gb
7
Nice but not excellent.
Pros:

Hotel bright & clean; nice pool area. However, it is predominantly a wedding/birthday venue. Can be noisy in evenings.

Cons:

Room pleasant but no safe, or bedside lights. Food from thier cafe is reasonable, but not restaurant standard.

2024-04-23 • via Nuitee
A
Ardex • review category business travellers • sg
7
Good
2024-04-16 • via Nuitee
J
Jennifer • young couple • ph
5
They could have hired PROF. INTERIOR DESIGNER, SAYANG ang placd, it's NEW but you can't call it a HOTEL but more
Pros:

The Location, it's far from crowded city

Cons:

1. VERY CHEAP INTERIOR
2. VERY CHEAP BREAKFAST (for paying almost 8k for nights)
3. NO FRONT DESK TO CALL On the night (if you have complaint)
4. THE ROOM IS NOT SOUND PROOF, YOU CAN HEAR PEOPLE TALKING OR PARTYING OUTSIDE
5. THEY DON'T REFILL THE AMENITIES ON YOUR NEXT DAY OF STAY
6. THEY DON'T HAVE COMFORTERS only linens
7. VERY LAID-BACK DOOR SYSTEM
8. NO IN-ROOM TELEPHONE
9. EARLY MORNING YOU CAN HEAR PEOPLE HAMMERING OUTSIDE
10. THEY PUT THE AMENITIES IN THE BEDS DESPITE THE FACT THAT THE BATHROOM IS SO HUGE (Poor Presentation)

2024-04-11 • via Nuitee