The Pavilion Bisley

Hotels
7.9 (180 reviews)
GU24 0PB , Bisley , gb

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Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Family rooms
Express check-in/check-out
Facilities for disabled guests
Non-smoking throughout
Private check-in/check-out
Shared lounge/TV area
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Clean and friendly
Convenient location
Cons:
Poor customer service noted
Basic amenities

Categories

Cleanliness
8.48
Generally praised across multiple reviews for being clean and tidy.
Service
7.95
Service quality varies; mostly positive but highlighted poor customer service in one review.
Location
8.49
Consistently described as ideal and well-placed for various activities.
Room Quality
7.44
Rooms mentioned as clean but some negative comments about bedding and amenities.
Amenities
6.97
Basic amenities noted, with some criticism on food options and TV connectivity.
Value for Money
7.93
Positive comments on affordability and overall value relative to service and location.
Food and Beverage
7.48
Food options vary, with both positive remarks on breakfast and suggestions for improvements.
Overall Experience
8.45
Generally positive with many reviewers expressing intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 14:08

Property Description

Convenient Location
With attractions like LaplandUK and Thorpe Park within 15-21 km, The Pavilion Bisley offers a prime location for guests to explore the area effortlessly.

Modern Amenities
Enjoy free WiFi, a shared lounge, and flat-screen TVs in all units, ensuring a comfortable stay. Free private parking is also available for added convenience.

Delicious Breakfast Options
Start your day right with a choice of continental or Full English/Irish breakfast served at The Pavilion Bisley.

To make the most of your stay in Bisley, book your accommodation at The Pavilion Bisley today and indulge in a memorable experience.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.9
Based on 180 reviews
Cleanliness: 8.48
Service: 7.95
Location: 8.49
Room Quality: 7.44
Amenities: 6.97
Value for Money: 7.93
Food and Beverage: 7.48
Overall Experience: 8.45
I
Iwona • solo_traveller • pl
8
Pros:

Bardzo sympatyczna i pomocna Pani w recepcji.

2026-06-05 • via Nuitee
K
Karen • solo_traveller • gb
3
Pros:

Close to what we needed .

Cons:

The room was very small even though I'd paid for an upgrade and on arrival was told the manager again had upgraded us .

The room was clean however there was no mirror in the main room.
Was given a fan but all it did was blow hot air into a very small space. The window opener was broken and had sharp edges,very stiff to open.

There was a very small tv on the wall and the bed was so close to the slatted roof ,so we were unable to walk around the bed.

I paid £118.00 for 1 nights stay.
On arrival we weren't greeted in a nice manner but rather rude .

We found that the night time staff was very helpful .

We had to sort our water etc in the main reception as there was nothing in the room to accommodate a hot day/night.

The shower and toilet area was also in our room ,pod like thing. Very small. Only 1 person at a time to enter.

No air-conditioning did not help either as my partner is menopausal and is pron to hot sweats .

This really seemed as though it was a room for a single man ,not a couple .

Would we stay again.
No I'm afraid..

We have stayed in another building on the site before for a lot less money and had so much more space and more helpful staff

2026-06-05 • via Nuitee
B
Burns Family • couple • gb
9
Great comfy place
Pros:

Really comfortable
Clean
Good value for the money
Definitely booking again

Cons:

No air conditioning in the rooms
But it is the UK so it doesn't need it all the time.

2026-05-31 • via Nuitee
D
Dominic • solo_traveller • gb
10
2026-05-13 • via Nuitee
L
Lucy • family_with_children • gb
8
9 1/2 out of 10
Pros:

Beautifully decorated, so clean, comfortable and great staff.

Cons:

Shower was a tad on the small size. My husband struggled.
Needed a mirror in the room, not just the bathroom, as it made getting ready for our event a bit difficult.

2026-05-04 • via Nuitee
D
David • family_with_children • gb
10
Absolutely brilliant place especially if your loved one is joining the army or on a passing out para
Pros:

The staff were extremely friendly and helpful and recommended the white hart pub for food which was so good too

Cons:

We liked everything

2026-05-03 • via Nuitee
N
Nadine • solo_traveller • gb
10
Great place to stay
Pros:

Staff very friendly and helpful. Room was comfortable and had everything i needed. Great location!

Cons:

Could maybe have done with a mirror on the dressing table

2026-04-25 • via Nuitee
N
Nigel • solo_traveller • gb
9
Perfect for a single traveller looking g for a comfortable overnight stay
Pros:

Location perfect as shooting on the Bisley ranges.
Staff friendly and helpful. Single room available for a single person! Even a handy USB charging point that was easy to reach.

Cons:

N/A

2026-04-16 • via Nuitee
N
Nigel • couple • gb
7
2026-04-14 • via Nuitee
M
Michelle • solo_traveller • gb
10
Pros:

What a beautiful place to stay, and Lindsey at reception was super helpful and friendly. It was really convenient for my daughter's passing out in Pirbright. The shower was small, but it was amazing, had the best pressure. I just wish we'd booked for longer to enjoy the area more.

Cons:

The shower was tiny, but the water pressure totally made up for it.

2026-04-11 • via Nuitee
P
Phillippa • solo_traveller • gb
7
2026-04-09 • via Nuitee
R
Russell • couple • gb
10
2026-04-04 • via Nuitee
E
Elizabeth • solo_traveller • au
10
Fantastic hotel! Don't book it through Booking.com
Pros:

Better service than I've had at most 5 star establishments. Velma went above and beyond to make changes to my booking (even sitting on the phone with Booking.com for a ridiculous period of time...).

Booking.com were totally unhelpful when I requested to upgrade my room - despite the Pavilion saying that they were happy to accommodate this request. I only have the fantastic customer service at the Pavilion to thank for my stay.

I don't recommend booking through Booking.com. Turns out the prices were cheaper directly with the Pavilion, too.

Re the room, the Crawford lodge studio cottage is adorable and has everything you'd need. Fantastic value for money. I'll definitely be a return guest !

Cons:

Dealing with Booking.com and them not being willing to accommodate changes - despite the hotel themselves being willing to make the change.

2026-04-04 • via Nuitee
D
Dal Zotto • solo_traveller • it
5
Pros:

nice position

Cons:

small room, wi-fi very low

2026-03-30 • via Nuitee
P
Paul • solo_traveller • gb
6
Pros:

Location

Cons:

Room 19 main door had a window with no privacy, the beds were old and uncomfortable, can hear a lot of noise from down stairs.
Card machine was not working Pay £10 cash for 2 beers, no change given
breakfast 48 hours to book.

2026-03-30 • via Nuitee
M
Mark • couple • gb
9
2026-03-26 • via Nuitee
T
Torbica • solo_traveller • gb
10
2026-03-22 • via Nuitee
H
Heidi • extended_group • gb
8
Bisley
Pros:

Warm and easy to fine and clean good price

Cons:

Nothing

2026-03-09 • via Nuitee
J
Jennifer • extended_group • za
5
Cons:

Our bathroom wasnt clean and the main bed was broken so I slept at an angle all night, also our room had the fire exit door in it which am sure not actually legal.

2026-02-23 • via Nuitee
M
Martin Carter • family_with_children • gb
9
Comfy and convenient location. We’ll be back!
Pros:

Really convenient for my daughter’s competition at the Lord Roberts Centre.
Designated parking space.
Proper powerful shower- perfect.

Cons:

Lots of potholes on the site- not a reflection on the Pavilion - just an observation.

2026-02-22 • via Nuitee