Waterside SPA Hotel

Hotels
9.5 (316 reviews)
ОГНЯНОВО УЛ. ГОРНИ БАНИ 1 , Ognyanovo , bg

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Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Heating
Terrace
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Limited dining options nearby

Categories

Cleanliness
9.38
Overall positive sentiments regarding cleanliness; specific mentions of cleanliness in rooms and amenities.
Service
9.55
Multiple praises for the friendly and helpful staff.
Location
9.89
Excellent location near a lake, contributing to a beautiful atmosphere.
Room Quality
9.34
Spacious rooms that are tastefully decorated.
Amenities
9.37
Well-maintained spa area and overall good amenities.
Value for Money
9.33
Good value for money, with reasonable prices mentioned for meals.
Food and Beverage
9.38
Positive comments regarding the quantity and quality of food offered.
Overall Experience
9.75
Highly recommended and positive overall across multiple reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 16:52

Property Description

Luxurious Accommodation
Experience air-conditioned rooms with free WiFi, private bathrooms, and stunning lake views. Relax on your private balcony and enjoy modern amenities like a flat-screen TV and a hairdryer.

Fantastic Facilities
Indulge in our seasonal outdoor pool and stay active with an indoor pool. Unwind in our garden, on the terrace, or at our bar. Don't miss out on delicious meals at our on-site restaurant.

Convenient Location
Explore nearby attractions like the Holy Virgin Church and Bansko Municipality. With free private parking available, your stay at Waterside SPA Hotel is sure to be unforgettable.

Book now for an unforgettable stay at Waterside SPA Hotel!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.5
Based on 316 reviews
Cleanliness: 9.38
Service: 9.55
Location: 9.89
Room Quality: 9.34
Amenities: 9.37
Value for Money: 9.33
Food and Beverage: 9.38
Overall Experience: 9.75
P
Petrova • family_with_children • bg
9
Cozy and very kid-friendly
Pros:

Nicely done facilities, with attention to details - such as special corners in every floor (library, art zone, play room, kids corner). Very clean, great view to the lake, calm, cozy, providing parking. Swimming pools were clean and warm (there is 1 indoor and 2 outdoor). The entire area from both sides is great for walks, you have a great view from the terrace. The place is made with thought for kids (there was bathrobe and also a box with bio cosmetics for the child in the room).

Cons:

The breakfast was poor (on set menu on day 1 and the coffee machine was not working, on day 2 the amount of food was limited and not so good in terms of quality). There are still reconstructions on the other side of the lake (where is supposed to be the main restaurant). But the positive things are more to consider than the negative.

2026-06-20 • via Nuitee
S
Silviya • solo_traveller • bg
10
Pros:

Топ локация, усмихнат персонал, реципционостките са изчерпателни, любезни и на мястото си винаги. Храната е вкусна и прясна. Стаите чисти, стилни и уютни. Всичко е на ниво. Благодарим! :)

Cons:

Малко допълнително осветление пред гардеробната и чадъри или сенници на терасите ще допълнят комфорта.

2026-06-14 • via Nuitee
K
Koceto • solo_traveller • bg
10
Pros:

Всичко беше прекрасно.Много мил и отзивчив персонал.

Cons:

Нищо.

2026-06-12 • via Nuitee
M
Madlena • couple • bg
10
2026-06-08 • via Nuitee
J
Jolanta • solo_traveller • lt
9
2026-06-07 • via Nuitee
Таня • solo_traveller • bg
10
2026-06-07 • via Nuitee
A
Ani • family_with_children • bg
10
Чудесно място за престой
Pros:

Чудесно място за престой. Басейнът е чист, има вътрешен детски кът, площадка. Стаите са чисти и просено. Закуската беше разнообразна и много вкусна. Бяхме с дете на 4 г и много ни хареса и на нас, и на детето. Бихме посетили отново.

2026-06-07 • via Nuitee
S
Sherif • family_with_children • bg
10
2026-06-02 • via Nuitee
N
Nadezhda • solo_traveller • bg
9
2026-05-30 • via Nuitee
B
Borislav • family_with_children • bg
10
Pros:

Всичко

2026-05-28 • via Nuitee
C
Cherry • solo_traveller • bg
9
Спокойна почивка 🍀
Pros:

Много приятен хотел за истинска почивка- водата около него, рибките, патиците създават неповторима атмосфера. Спа зоната и басейна също много ми харесаха. Обособен е безплатен паркинг към хотела с много места. Персоналът на рецепция и в лоби- бара са много отзивчиви и внимателни към клиентите.Основният ресторант не работеше, но храненето се осъществяваше в лоби- бара- бързо сервиране, разнообразна прясна и вкусно приготвена храна по меню, доволни сме.👍🍀🙂

Cons:

Основният ресторант не работеше.

2026-05-27 • via Nuitee
Незабравка • couple • bg
9
2026-05-27 • via Nuitee
G
GEORGI • couple • bg
10
Pros:

Любезен персонал, чистота, вкусна и разнообразна закуска. Хареса ни и ще се върнем пак.

Cons:

Една идея по- топла вода в басейна.

2026-05-27 • via Nuitee
O
Ognyan • couple • bg
10
2026-05-25 • via Nuitee
S
Sweeper1000 • solo_traveller • bg
10
2026-05-24 • via Nuitee
M
Marinela • family_with_children • bg
10
Pros:

Страхотно местенце - чисто, приятна атмосфера, отзивчив и мил персонал, вкусна храна.

2026-05-18 • via Nuitee
Румяна • solo_traveller • bg
10
2026-05-17 • via Nuitee
A
Antonia • solo_traveller • bg
10
2026-05-09 • via Nuitee
M
Mariya • solo_traveller • bg
10
2026-05-05 • via Nuitee
Виктория • solo_traveller • bg
8
Pros:

Приятна и спокойна атмосфера, чисти стаи.

Cons:

Единият контакт в стаята не работеше, но предполагам, че вече е сменен.

2026-05-05 • via Nuitee