Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Nice views
Well-furnished rooms
Cons:
Cleanliness issues
Food complaints

Categories

Cleanliness
7.95
Some reviews indicated dated rooms and bugs in the bathroom, impacting cleanliness perception.
Service
9.45
Staff were consistently described as kind, helpful, and attentive.
Location
8.45
A bit out of town, but offered stunning views and a unique atmosphere.
Room Quality
9.45
Rooms were well-furnished, with beautiful views and comfortable amenities.
Amenities
8.95
Adequate amenities were mentioned, with some room for improvement, particularly in the WiFi.
Value for Money
8.45
Prices were considered high relative to other options, though quality was acknowledged.
Food and Beverage
7.95
Food quality varied: good in some instances, but also complaints about terrible food.
Overall Experience
8.95
Overall satisfaction was high with some minor inconveniences that did not overshadow the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 17:12

Property Description

Stunning Mountain Views and Modern Amenities

Luxurious Rooms with Entertainment Systems

Exclusive Lounge Areas and Live Music

Experience the breathtaking mountain views and modern amenities at The CheRiz. Indulge in the luxurious rooms equipped with flat-screen TVs, Home Theater music systems, and a stocked minibar. Relax in comfort with bathrobes, slippers, and free toiletries provided in each room. Unwind in the exclusive lounge areas or enjoy live music (seasonal) during your stay. With a 24-hour front desk, barbecue facilities, and free Wifi, your comfort and convenience are our top priorities. Book now to enjoy a memorable stay at The CheRiz in Nuwara Eliya.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.7
Based on 342 reviews
Cleanliness: 7.95
Service: 9.45
Location: 8.45
Room Quality: 9.45
Amenities: 8.95
Value for Money: 8.45
Food and Beverage: 7.95
Overall Experience: 8.95
A
Abdulaziz Ali A • solo_traveller • sa
1
2026-08-22 • via Nuitee
G
Guillaume • solo_traveller • fr
10
Pros:

Service impeccable, personnel adorable et tres professionnel, décor soigné, chambre tres propre. Un séjour parfait !

2026-08-22 • via Nuitee
B
Baba • couple • nz
10
It was a short stay but a happy experience away from the noise
Pros:

A great experience! My wife and I will come back for a longer stay

Cons:

Nothing we could think of

2026-08-21 • via Nuitee
J
Jan • family_with_children • nl
9
Heerlijk hotel!
Pros:

Prachtig verblijf. De kamers zijn echt fantastisch en heel erg mooi. Oud Engels en klassiek. Het straalt echt luxe uit en het is er erg schoon. Het ontbijt is goed, en we hebben er ook uitstekend gedineerd. In de middag komen ze thee brengen met wat lekkers. Ze proberen je het echt naar het zin te maken.

Cons:

De locatie is niet echt fijn, ver uit centrum en op een steile berg wat bereikbaarheid lastig maakt met tuktuk.

2026-08-18 • via Nuitee
S
Sanjay Mohta • extended_group • in
3
Not worthy of what you pay
Pros:

The rooms are the only good thing about the place

Cons:

The location is terrible without any view and lack basic facilities like toiletries and the towels were in a bad shape also the electrical poles in front of the property is eye sore !!

2026-08-18 • via Nuitee
K
Kavita • extended_group • in
10
Very happy to have experienced this hospitality
Pros:

A quaint boutique cottage with just seven rooms this beautiful hotel was very comfortable. We had taken the suite with 2 bedrooms and had total privacy. Sandhun the manager was extremely courteous, helpful and obliging.

Cons:

The access road is quite steep but that’s again how the mountain roads are.

2026-08-18 • via Nuitee
A
Amani • couple • sa
9
2026-08-17 • via Nuitee
Y
yasir • family_with_children • sa
9
Pros:

خدمة الموظفين وحرصهم على توفير الراحة

Cons:

الموقع الطلعه له بالسيارة شوي مرتفع

2026-08-12 • via Nuitee
D
Daniele • couple • it
6
5 stelle che non è
Pros:

Stile dell Arredamento

Cons:

Personale gentilissimo ma non preparato sui punti interasse della città,stanze vetuste,posizione fuori dal centro e con vista su cartelloni pubblicitari .
Doccia calda solo per pochi minuti,lenzuola macchiate porte danneggiate ,luci fulminate.

2026-08-12 • via Nuitee
D
Dani • extended_group • au
9
2026-08-11 • via Nuitee
R
Rasika • family_with_children • qa
10
Truly a 10/10 experience. Highly recommended!
Pros:

Excellent location, fantastic breakfast, and great hospitality.
The hotel is ideally situated, and the breakfast selection was fresh, varied, and delicious.

2026-08-10 • via Nuitee
S
SITI FATIMAH • family_with_children • my
1
2026-08-06 • via Nuitee
M
Mohammad • extended_group • qa
10
2026-08-05 • via Nuitee
M
Maja Laetitia • couple • it
5
There are many other places which will give better value for the money.
Pros:

The room and the staff!

Cons:

This a hotel with aspirations to be a luxury hotel but in reality it is a three star hotel. And as such it is simply too expensive. Far away from the city center (15 minutes by car), limited hot water in the shower, limited drinking water in the room and extra fee to use the jacuzzi (made of plastic). The breakfast is very poor in terms of quality and simply not worth the money.

2026-08-05 • via Nuitee
J
Jen • couple • nz
10
Pros:

Had a lovely stay, wish we had booked for 2 nights.

2026-07-25 • via Nuitee
A
Anand • couple • pk
5
2026-07-20 • via Nuitee
F
Firdaus • solo_traveller • mu
9
Relaxed
Pros:

Very pretty and comfortable

2026-07-15 • via Nuitee
H
Harshika • family_with_children • au
9
2026-07-14 • via Nuitee
M
MD ZAHURUL • extended_group • bd
8
2026-07-07 • via Nuitee
M
Marwan • couple • sa
1
لايصلح للاقامه فيه
Pros:

لاشي

Cons:

كل شي حجم الغرفه الافطار محدود خيارين فقط لك لايوجد بوفيه مفتوح

2026-06-27 • via Nuitee