Hotel Casa Henequén

Hotels
8.9 (74 reviews)
Calle 42 Calle 42 # 174 B por 29 y 31 Col. Santa Lucia , Valladolid , mx

Facilities

Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Terrace
Private parking

Review Highlights

Pros:
Friendly staff
Spacious and clean rooms
Great location
Cons:
Towels smelled dirty
Noise from adjacent street
Wi-Fi connection issues

Categories

Cleanliness
8.35
There were some concerns about towels smelling dirty.
Service
9.35
The staff is very friendly and accommodating.
Location
9.35
Convenient location near the city center.
Room Quality
8.85
Spacious, clean rooms with comfortable beds.
Amenities
8.35
The lack of a hairdryer in the room was mentioned.
Value for Money
8.85
Good overall value considering the services provided.
Food and Beverage
8.85
Standard quality for this hotel tier.
Overall Experience
9.25
Overall experience was very positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 12:45

Property Description

City Views and Terrace
Hotel Casa Henequén, located in Valladolid, offers a picturesque setting with stunning city views from its terrace. Guests can unwind and enjoy the beautiful surroundings during their stay.

Comfortable Rooms with Modern Amenities
The hotel provides well-equipped guest rooms with private bathrooms, flat-screen TVs, and air conditioning. Some rooms even feature a balcony for guests to relax and soak in the ambiance.

Convenient Location and Helpful Staff
Situated just 45 km from Chichen Itza, Hotel Casa Henequén is centrally located, making it easy for guests to explore the area. The accommodating reception staff is also available to offer valuable tips and assistance during your stay.

Book your stay at Hotel Casa Henequén now to experience comfort, convenience, and warm hospitality in Valladolid.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.9
Based on 74 reviews
Cleanliness: 8.35
Service: 9.35
Location: 9.35
Room Quality: 8.85
Amenities: 8.35
Value for Money: 8.85
Food and Beverage: 8.85
Overall Experience: 9.25
S
Samera solo_traveller nl
9
Pros:

De bedden waren groot en lagen heel lekker. Locatie was net buiten de drukte maar prima te voet te lopen. Prijs kwaliteit was goed.

Cons:

Enkelglas van raam waardoor je alles duidelijk hoorde van buiten.

2026-07-18 via Nuitee
R
Rodolfo solo_traveller mx
7
Pros:

Pocos cuartos y espaciados

Cons:

Algo básico el mobiliario

2026-07-16 via Nuitee
B
Bianca family_with_children de
10
Exzellent
Pros:

Großes sauberes Zimmer, Preis-Leistung top. Wir konnten alle Hauptattraktionen von hier aus zu Fuß besichtigen.

2026-07-14 via Nuitee
A
Albane solo_traveller br
8
Pros:

Localidade, limpeza, água quente, atendimento.

Cons:

-

2026-07-12 via Nuitee
A
Albane solo_traveller br
8
2026-07-12 via Nuitee
L
Luis Manuel couple mx
9
2026-06-29 via Nuitee
A
Aamer couple ca
9
Amazing
Pros:

The Facility was clean and well maintained. Parking was available.
the staff was very patient with helping us with Google translation.
It was also walking distance from the Centro.

Cons:

Honestly the only thing would be the noise coming from the hotel roof where other residents were socializing. but it did not bother us that much.

2026-06-03 via Nuitee
L
Liégia solo_traveller br
9
Pros:

Quarto amplo e bem decorado.

Cons:

Poderia ter uma mini copa ou uma cozinha coleti

2026-05-17 via Nuitee
N
Naty solo_traveller mx
10
Pros:

La limpieza y la amabilidad de la gente que trabaja en el hotel

2026-05-13 via Nuitee
N
Nydia solo_traveller mx
1
Si buscas descansar no es buen lugar
Pros:

La limpieza

Cons:

No hay atención de parte de personal.... marque 2 veces y nadie me contesto.... demasiado ruido de llegada y salida de huéspedes... no había contactos para conectar dispositivos.....no es un buen lugar para el descanso.... ruido de trabajadores y huéspedes.... pésima experiencia en el hotel..... el estacionamiento super pequeño y esta cerrado apartir de las 10 de la noche

2026-05-08 via Nuitee
S
Sanae couple au
8
Nice shower and comfortable bed
Pros:

Shower was so good with high pressure,
Offered free cold and hot water

Cons:

Nothing

2026-05-07 via Nuitee
J
Jil couple de
10
2026-04-29 via Nuitee
J
Jissel couple mx
1
Nada
Pros:

Nunca me hospedé, booking me dijo que si hay alojamiento y al llegar no tenían según.

Cons:

La desorganización del hotel con booking

2026-04-22 via Nuitee
C
Clara Yareli solo_traveller mx
10
2026-04-19 via Nuitee
E
Enrique couple mx
8
2026-04-10 via Nuitee
C
Corinna couple de
10
Pros:

Wir waren für 1 Nacht dort und waren sehr zufrieden. Das Zimmer war super schön und auch der Pool war sehr einladend. Die Innenstadt war auch fußläufig gut erreichbar, wir hatten allerdings einen Leihwagen, der auf dem Innenhof einen tollen Parkplatz hatte.

2026-03-30 via Nuitee
C
Carlos couple mx
9
Pros:

Muy limpio,cuartos agradables ,clima pwefwcto

Cons:

Nada

2026-03-26 via Nuitee
J
Jaky RamSal solo_traveller mx
10
Pros:

El lugar es muy bonito y el persona muy calido

2026-03-13 via Nuitee
H
Hatim couple fr
5
Sympa mais prévoyez des boulkies !
Pros:

Chambre propre et bien situé !

Cons:

Eau chaude très limité, et pendant toute la soirée il y avais un chanteur qui faisait du Karaoke, pour dormir c’était horrible !

2026-01-31 via Nuitee
A
Antonio couple mx
10
Pros:

Todo bien

2026-01-29 via Nuitee