Hotel Casa Henequén

Hotels
8.9 (80 reviews)
Calle 42 Calle 42 # 174 B por 29 y 31 Col. Santa Lucia , Valladolid , MX

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Free
Children allowed

Facilities

Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Terrace
Private parking
Outdoor pool
Rooftop pool
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious and clean rooms
Great location
Cons:
Towels smelled dirty
Noise from adjacent street
Wi-Fi connection issues

Categories

Cleanliness
8.35
There were some concerns about towels smelling dirty.
Service
9.35
The staff is very friendly and accommodating.
Location
9.35
Convenient location near the city center.
Room Quality
8.85
Spacious, clean rooms with comfortable beds.
Amenities
8.35
The lack of a hairdryer in the room was mentioned.
Value for Money
8.85
Good overall value considering the services provided.
Food and Beverage
8.85
Standard quality for this hotel tier.
Overall Experience
9.25
Overall experience was very positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 12:45

Property Description

City Views and Terrace
Hotel Casa Henequén, located in Valladolid, offers a picturesque setting with stunning city views from its terrace. Guests can unwind and enjoy the beautiful surroundings during their stay.

Comfortable Rooms with Modern Amenities
The hotel provides well-equipped guest rooms with private bathrooms, flat-screen TVs, and air conditioning. Some rooms even feature a balcony for guests to relax and soak in the ambiance.

Convenient Location and Helpful Staff
Situated just 45 km from Chichen Itza, Hotel Casa Henequén is centrally located, making it easy for guests to explore the area. The accommodating reception staff is also available to offer valuable tips and assistance during your stay.

Book your stay at Hotel Casa Henequén now to experience comfort, convenience, and warm hospitality in Valladolid.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.9
Based on 80 reviews
Cleanliness: 8.35
Service: 9.35
Location: 9.35
Room Quality: 8.85
Amenities: 8.35
Value for Money: 8.85
Food and Beverage: 8.85
Overall Experience: 9.25
J
Jeremias • solo_traveller • mx
7
Pros:

Buena atención por parte del personal y el lugar es muy acogedor para estar en familia

Cons:

Que la piscina tiene mucho Cloro y que huele mucho como a orinas,
El tema de las camas, no cambian la sábanas diario hasta que finaliza la estancia al igual que las toalla no la remplazan al hacer la limpieza

2026-09-17 • via Nuitee
C
CASTAÑEDA • solo_traveller • mx
7
Pros:

Precio

Cons:

Ubicación, instalaciones

2026-09-15 • via Nuitee
C
CHENKU • solo_traveller • mx
3
Pros:

Costo accesible el lugar es amplio

Cons:

Me levanté a bañar Y NO HABIA AGUA

2026-09-07 • via Nuitee
G
Garcia • solo_traveller • mx
10
Pros:

Muy cómodo y limpio y con estacionamiento

2026-08-27 • via Nuitee
H
Hila • family_with_children • il
9
Pros:

היה נהדר

2026-08-19 • via Nuitee
M
Marco • extended_group • it
8
2026-08-16 • via Nuitee
R
Regina • solo_traveller • mx
10
Pros:

Es un lugar muy tranquilo y limpio. El personal es muy amable

2026-08-12 • via Nuitee
M
MARIELA • family_with_children • mx
8
Para pasar solo la noche es perfecto
Pros:

Un parking adentro del hotel, en una calle tranquila, cerca del centro y de los restaurantes

Cons:

Que solo nos dieron 2 toallas para 5 personas, la alberca estaba sucia

2026-08-12 • via Nuitee
A
Ana • couple • es
6
2026-08-08 • via Nuitee
M
Miguel • couple • ad
8
2026-08-06 • via Nuitee
S
Samera • solo_traveller • nl
9
Pros:

De bedden waren groot en lagen heel lekker. Locatie was net buiten de drukte maar prima te voet te lopen. Prijs kwaliteit was goed.

Cons:

Enkelglas van raam waardoor je alles duidelijk hoorde van buiten.

2026-07-18 • via Nuitee
R
Rodolfo • solo_traveller • mx
7
Pros:

Pocos cuartos y espaciados

Cons:

Algo básico el mobiliario

2026-07-16 • via Nuitee
B
Bianca • family_with_children • de
10
Exzellent
Pros:

Großes sauberes Zimmer, Preis-Leistung top. Wir konnten alle Hauptattraktionen von hier aus zu Fuß besichtigen.

2026-07-14 • via Nuitee
A
Albane • solo_traveller • br
8
Pros:

Localidade, limpeza, água quente, atendimento.

Cons:

-

2026-07-12 • via Nuitee
A
Albane • solo_traveller • br
8
2026-07-12 • via Nuitee
L
Luis Manuel • couple • mx
9
2026-06-29 • via Nuitee
A
Aamer • couple • ca
9
Amazing
Pros:

The Facility was clean and well maintained. Parking was available.
the staff was very patient with helping us with Google translation.
It was also walking distance from the Centro.

Cons:

Honestly the only thing would be the noise coming from the hotel roof where other residents were socializing. but it did not bother us that much.

2026-06-03 • via Nuitee
L
Liégia • solo_traveller • br
9
Pros:

Quarto amplo e bem decorado.

Cons:

Poderia ter uma mini copa ou uma cozinha coleti

2026-05-17 • via Nuitee
N
Naty • solo_traveller • mx
10
Pros:

La limpieza y la amabilidad de la gente que trabaja en el hotel

2026-05-13 • via Nuitee
N
Nydia • solo_traveller • mx
1
Si buscas descansar no es buen lugar
Pros:

La limpieza

Cons:

No hay atención de parte de personal.... marque 2 veces y nadie me contesto.... demasiado ruido de llegada y salida de huéspedes... no había contactos para conectar dispositivos.....no es un buen lugar para el descanso.... ruido de trabajadores y huéspedes.... pésima experiencia en el hotel..... el estacionamiento super pequeño y esta cerrado apartir de las 10 de la noche

2026-05-08 • via Nuitee