Smile Hotel Kushiro

Hotels
7.7 (1131 reviews)
4-1 Kawakamicho , Kushiro , JP

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Paid

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good location
Value for money
Cons:
Parking difficulties
Issues with room keys
Breakfast cost

Categories

Cleanliness
7.35
Overall cleanliness is generally appreciated, but a few reviews mentioned issues that indicate room for improvement.
Service
8.31
Staff was noted for being friendly and responsive, providing good service during the stay.
Location
7.86
Conveniently located near attractions, although some guests mentioned parking difficulties.
Room Quality
7.31
Rooms are described as clean and comfortable, but some negative aspects were noted regarding room keys.
Amenities
7.84
Amenities like complimentary drinks and good breakfast options were positively highlighted.
Value for Money
7.8
Guests felt the rates were reasonable considering the offerings, though some noted the breakfast price was a bit high.
Food and Beverage
7.85
Food options received praise, particularly the breakfast and local specialties available.
Overall Experience
7.32
Overall experience was rated positively, though some guests noted various areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:08

Property Description

Convenient Location in Hokkaido
Situated in Kushiro, Smile Hotel Kushiro offers easy access to local attractions like Kushiro City Zoo and Kushiro Harbor.

Comfortable Accommodation
Enjoy air-conditioned rooms with free WiFi, a restaurant, and private bathrooms. Each room is equipped with a desk, flat-screen TV, and a hairdryer for your convenience.

Exceptional Services
Benefit from a 24-hour front desk where the staff is ready to assist you. Start your day with a delicious buffet breakfast served at the hotel.

Ready to experience comfort and convenience at Smile Hotel Kushiro? Book your stay now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.7
Based on 1131 reviews
Cleanliness: 7.35
Service: 8.31
Location: 7.86
Room Quality: 7.31
Amenities: 7.84
Value for Money: 7.8
Food and Beverage: 7.85
Overall Experience: 7.32
I
Izumi • couple • jp
8
2026-09-19 • via Nuitee
S
Shigehiro • solo_traveller • jp
6
2026-09-19 • via Nuitee
H
HIROYUKI • extended_group • jp
9
Pros:

釧路繁華街に近く、専用駐車場も多数備えており、車で観光する旅行者に利用しやすい。フロント、ラウンジ、朝食はとても良かった。

Cons:

テレビに改善が必要です。大手チェーン同様に、テレビでネットの動画コンテンツを見えるようにして欲しい。

2026-09-19 • via Nuitee
G
Gail • solo_traveller • au
9
Pros:

The Smile Hotel Kushiro is excellent for the price point. The location is great, the hotel has everything you need for a comfortable stay plus more ... free soup, soft drinks, tea and coffee, and sake! Whats not to love about that 😀

2026-09-19 • via Nuitee
S
SAKURAI • solo_traveller • jp
5
2026-09-18 • via Nuitee
T
TOITA • couple • jp
6
2026-09-18 • via Nuitee
K
Kato • couple • jp
10
2026-09-18 • via Nuitee
K
KENTARO • solo_traveller • jp
10
2026-09-17 • via Nuitee
A
azuma • solo_traveller • jp
8
仕事で泊まるにはちょっとお高いですが十分に価値あり。
Pros:

ウェルカムドリンクの種類の多さにびっくり。（１種類ですがお酒もありました）
コーヒーは勿論、みそ汁やスープ・ジュースもあり今まで泊まったホテルで
１番多かったです。
アメニティも豊富で漫画もあり、部屋も清潔感がありました。

Cons:

外出するたびに鍵を預けなければならないのが面倒でした。

2026-09-17 • via Nuitee
R
ravid • solo_traveller • il
8
Pros:

מלון עסקים / רמת 3-4 כוכבים סטנדרטי.
די יקר ביחס לתמורה!
יש מכונת קפה חינם בלובי עם קפה טוב!
צוות אדיב.
נקי מאד וישנתי שם היטב.
החדר קטן מאד וגם חדר הרחצה קטן ופשוט.
אני חושב בקנות שלילה שם צריך לעלות גג 45 אירו ולא מעל ל 60 אירו!

2026-09-17 • via Nuitee
啓一郎 • family_with_children • jp
6
普通です　破綻は無い
Pros:

普通　これで十分

Cons:

特に無し

2026-09-17 • via Nuitee
T
TADAYUKI • couple • jp
6
2026-09-17 • via Nuitee
Y
YANAUCHI • solo_traveller • jp
10
2026-09-16 • via Nuitee
M
Megumi • solo_traveller • jp
8
2026-09-16 • via Nuitee
将志 • solo_traveller • jp
6
2026-09-15 • via Nuitee
T
Taeko • solo_traveller • jp
8
Pros:

小綺麗。

Cons:

パジャマが気候や季節に適していない生地、サイズ感。

2026-09-15 • via Nuitee
I
isono • solo_traveller • jp
6
Cons:

ホテルの服、ズボンがわかりませんでした。わかりにくかった。少し寒かった

2026-09-14 • via Nuitee
Y
yuji • couple • jp
5
利便性がいい
Pros:

何にせよ、一歩外に出ると繁華街、夜うるさいかなと思ったが静かに休めた。
部屋が狭く少しがっかりしたが、繁華街という場所で何処に行くにも便利でした。
今度利用する時は、繁華街で食事もしたいと思います。

Cons:

部屋の狭さ。

2026-09-14 • via Nuitee
S
Sam • solo_traveller • gb
7
Pros:

The drinks bar was a nice touch.

2026-09-13 • via Nuitee
A
Annaka • solo_traveller • jp
8
Pros:

朝食会場のスタッフの方の元気と手際がよかったです。
マヨネーズのキャップを開けられないでいたらすぐに来て開けてくれました(笑)

2026-09-13 • via Nuitee