Smile Hotel Kushiro

Hotels
7.7 (922 reviews)
4-1 Kawakamicho , Kushiro , jp

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Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Fax/photocopying
Non-smoking throughout
Staff adhere to local safety protocols
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good location
Value for money
Cons:
Parking difficulties
Issues with room keys
Breakfast cost

Categories

Cleanliness
7.35
Overall cleanliness is generally appreciated, but a few reviews mentioned issues that indicate room for improvement.
Service
8.31
Staff was noted for being friendly and responsive, providing good service during the stay.
Location
7.86
Conveniently located near attractions, although some guests mentioned parking difficulties.
Room Quality
7.31
Rooms are described as clean and comfortable, but some negative aspects were noted regarding room keys.
Amenities
7.84
Amenities like complimentary drinks and good breakfast options were positively highlighted.
Value for Money
7.8
Guests felt the rates were reasonable considering the offerings, though some noted the breakfast price was a bit high.
Food and Beverage
7.85
Food options received praise, particularly the breakfast and local specialties available.
Overall Experience
7.32
Overall experience was rated positively, though some guests noted various areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:08

Property Description

Convenient Location in Hokkaido
Situated in Kushiro, Smile Hotel Kushiro offers easy access to local attractions like Kushiro City Zoo and Kushiro Harbor.

Comfortable Accommodation
Enjoy air-conditioned rooms with free WiFi, a restaurant, and private bathrooms. Each room is equipped with a desk, flat-screen TV, and a hairdryer for your convenience.

Exceptional Services
Benefit from a 24-hour front desk where the staff is ready to assist you. Start your day with a delicious buffet breakfast served at the hotel.

Ready to experience comfort and convenience at Smile Hotel Kushiro? Book your stay now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.7
Based on 922 reviews
Cleanliness: 7.35
Service: 8.31
Location: 7.86
Room Quality: 7.31
Amenities: 7.84
Value for Money: 7.8
Food and Beverage: 7.85
Overall Experience: 7.32
N
naoko • couple • jp
9
2026-05-22 • via Nuitee
N
noriko • solo_traveller • jp
8
快適でした。
Pros:

きれいで、スタッフの方も丁寧、親切です

Cons:

駅から少し遠いです。繁華街に近いので、飲食店には困らないと思います。

2026-05-21 • via Nuitee
H
Hiroshi • solo_traveller • jp
5
普通
Pros:

ドリンクバー

Cons:

ユニットバスの清掃が出来ていない。

2026-05-21 • via Nuitee
H
HIDETAKA • solo_traveller • jp
10
2026-05-19 • via Nuitee
T
tokitomo • couple • jp
10
2026-05-19 • via Nuitee
H
Hiromitsu • couple • jp
8
2026-05-18 • via Nuitee
H
Hidehiro • family_with_children • jp
7
2026-05-17 • via Nuitee
Y
yasunori • extended_group • jp
10
きれい
Pros:

部屋が綺麗

Cons:

とくになし

2026-05-17 • via Nuitee
カズ • solo_traveller • jp
7
Pros:

清潔

Cons:

特になし

2026-05-17 • via Nuitee
D
DAISUKE • couple • jp
8
最高でした
Pros:

一泊の宿泊料金

Cons:

なし

2026-05-16 • via Nuitee
S
SHIMODA • solo_traveller • jp
9
2026-05-16 • via Nuitee
T
Toshiyuki • solo_traveller • jp
5
2026-05-13 • via Nuitee
J
Jackie • solo_traveller • gb
8
Conveniently placed for city amenities.
Pros:

The hotel seems to be making an effort to move away from its business hotel image, particularly by banning smoking and welcoming different types of travellers. Efforts are made to ensure comfort: a choice of pillows is available, also a welcome drink in the lobby and plentiful towels, nightwear and amenities. Rooms have a kettle and mini fridge. I liked the new laundry facility with washing machines and dryers. I upgraded my room and it was large, very quiet with a sunny outlook. Only Japanese is spoken but staff were efficient and happy to use Translate when I wanted to send my suitcase on. I liked the position of the hotel, convenient and walkable for both port and station.

Cons:

Carpet was a little stained.

2026-05-12 • via Nuitee
Y
YASUHITO • couple • jp
10
2026-05-11 • via Nuitee
Y
YASUHITO • couple • jp
10
2026-05-11 • via Nuitee
Y
YASUHITO • couple • jp
10
2026-05-11 • via Nuitee
T
Taeko • solo_traveller • jp
7
2026-05-10 • via Nuitee
A
Alkhikmah • couple • jp
8
2026-05-09 • via Nuitee
J
joohyun • solo_traveller • kr
8
Pros:

식당가 옆에 있어서 편하게 걸어서 식당들 찾을 수 있어서 좋았어요. 식수 비치해주셔서 좋았구요.

Cons:

방이 너무 좁은 느낌이었어요.

2026-05-09 • via Nuitee
今野 • couple • jp
5
Pros:

ウエルカムドリンクに福司があったのがご当地の地酒だったのでよかった

Cons:

あまりにもお部屋が狭かった

2026-05-09 • via Nuitee