Eureka Hotel Penang

Hotels
7 (400 reviews)
5-2-1,5-3-1,5-4-1, Persiaran Mahsuri, The Promenade , Bayan Lepas , MY

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Family rooms
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Clean rooms in general
Cons:
Cleanliness issues
Limited amenities
Noise problems

Categories

Cleanliness
5.14
Cleanliness was mentioned negatively, with dust and bugs reported.
Service
8.61
The staff was consistently described as friendly and helpful.
Location
8.65
Many reviews highlighted the convenience of the hotel's location.
Room Quality
7.1
Rooms were clean but had some maintenance issues like noisy air conditioning.
Amenities
6.13
Limited amenities noted such as no fridge or kettle.
Value for Money
7.09
Price was mentioned, but some felt it did not match the quality.
Food and Beverage
6.14
There are nearby dining options, but no on-site restaurant.
Overall Experience
7.11
Overall experience is considered satisfactory, but some issues were noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 00:54

Property Description

Prime Location near Major Malls:
Situated just 5 km from Queensbay Mall and 13 km from 1st Avenue Penang, Eureka Hotel Penang offers convenience for shopping enthusiasts.

Comfortable and Well-Equipped Rooms:
Guests can enjoy cozy rooms with modern amenities including a flat-screen TV, air conditioning, and a private bathroom ensuring a comfortable stay.

Convenient Facilities and Services:
With a 24-hour front desk, on-site restaurant, and free WiFi, Eureka Hotel Penang aims to provide a hassle-free and enjoyable experience for all guests.

Book your stay at Eureka Hotel Penang now for a memorable and relaxing getaway.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Penang Local Heritage Fee of RM2 per night will be collected during Check-InPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7
Based on 400 reviews
Cleanliness: 5.14
Service: 8.61
Location: 8.65
Room Quality: 7.1
Amenities: 6.13
Value for Money: 7.09
Food and Beverage: 6.14
Overall Experience: 7.11
S
Siti Adila • solo_traveller • my
7
Generally okay but smoke smell every night bothered me
Pros:

Generally the hotel is okay. And the staff is helpful. The location is great.

Cons:

I wish the windows can be closed better because 8 can smell smoke from outside or the room next to me. it was a non smoking hotel but i can smell smoke every night as it seeps into my room.

2026-09-14 • via Nuitee
L
leong chinmeng • solo_traveller • my
9
2026-09-10 • via Nuitee
L
leong chinmeng • extended_group • my
9
2026-09-09 • via Nuitee
Z
Zulkifli S. • solo_traveller • my
5
Okay
Pros:

The location is good and convenient. The bed was also comfortable, making for a pleasant stay overall.

Cons:

The staff were not particularly friendly or welcoming. Housekeeping was also not provided unless I specifically asked the staff for it every morning. The room was also quite small and did not feel spacious enough.

2026-09-07 • via Nuitee
A
afm • couple • my
10
2026-09-05 • via Nuitee
M
Mohd Ruzi • solo_traveller • my
8
Good for Airport transit
Pros:

Location, near to airport. Its consider good for this price, we cant expect more.

Cons:

Nothing

2026-08-31 • via Nuitee
D
Drosten • solo_traveller • dk
1
2026-08-27 • via Nuitee
A
alia • couple • my
1
2026-08-24 • via Nuitee
S
Syafiq • solo_traveller • my
8
Cons:

Aircond kurang sejuk walaupun dah set ke 17 degree

2026-08-23 • via Nuitee
F
fariz riz • extended_group • my
7
2026-08-20 • via Nuitee
L
Lum • extended_group • my
7
2026-08-20 • via Nuitee
A
Ahmad • solo_traveller • my
8
Pros:

all was good

Cons:

the aircond wasnt very cold

2026-08-18 • via Nuitee
S
SHAHUL HAMID • solo_traveller • sg
2
Pros:

Nil

Cons:

No kettle n fridge

2026-08-15 • via Nuitee
N
nizam • family_with_children • my
6
Pros:

okay lah untuk bermalam

2026-08-14 • via Nuitee
S
SHAHUL HAMID • solo_traveller • sg
8
Pros:

Nil

Cons:

No fridge.no electric kettle one room no mirror

2026-08-11 • via Nuitee
V
Vivianne • couple • gb
5
Ok for a very basic overnight as extremely good value. Don't expect too much.
Pros:

It was a very basic hotel used for a few hours on a lay over for our next flight, the bathroom had a good shower and the bed was comfy.

Cons:

Only two tv channels and none english. No plain tea bags provided, all had milk powder added.
.

2026-07-25 • via Nuitee
K
KIN WENG • solo_traveller • my
7
2026-07-18 • via Nuitee
H
HARI KRISHNAN • solo_traveller • my
10
Best budget hotel in town
Pros:

All

Cons:

At the washing basin , no light. Can install one bcoz i can see my face when shaving n brush teeth..

2026-07-17 • via Nuitee
L
Lawrence • solo_traveller • my
3
Bad experience
Pros:

Ok

Cons:

Parking is problem, early morning gate no function, can't go out,call emergency call no one pick up

2026-07-15 • via Nuitee
K
kai tong • extended_group • gb
1
multiple rooms with friends all had a different hygiene issue.
Pros:

close to the airport

Cons:

hygiene: stained sheets, bugs crawling from headboard, stains on walls, hair in shower, floor still wet, feels unsafe, smells

2026-07-13 • via Nuitee