Eureka Hotel Penang

Hotels
7 (383 reviews)
5-2-1,5-3-1,5-4-1, Persiaran Mahsuri, The Promenade , Bayan Lepas , my

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Family rooms
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Clean rooms in general
Cons:
Cleanliness issues
Limited amenities
Noise problems

Categories

Cleanliness
5.14
Cleanliness was mentioned negatively, with dust and bugs reported.
Service
8.61
The staff was consistently described as friendly and helpful.
Location
8.65
Many reviews highlighted the convenience of the hotel's location.
Room Quality
7.1
Rooms were clean but had some maintenance issues like noisy air conditioning.
Amenities
6.13
Limited amenities noted such as no fridge or kettle.
Value for Money
7.09
Price was mentioned, but some felt it did not match the quality.
Food and Beverage
6.14
There are nearby dining options, but no on-site restaurant.
Overall Experience
7.11
Overall experience is considered satisfactory, but some issues were noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 00:54

Property Description

Prime Location near Major Malls:
Situated just 5 km from Queensbay Mall and 13 km from 1st Avenue Penang, Eureka Hotel Penang offers convenience for shopping enthusiasts.

Comfortable and Well-Equipped Rooms:
Guests can enjoy cozy rooms with modern amenities including a flat-screen TV, air conditioning, and a private bathroom ensuring a comfortable stay.

Convenient Facilities and Services:
With a 24-hour front desk, on-site restaurant, and free WiFi, Eureka Hotel Penang aims to provide a hassle-free and enjoyable experience for all guests.

Book your stay at Eureka Hotel Penang now for a memorable and relaxing getaway.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Penang Local Heritage Fee of RM2 per night will be collected during Check-InPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and charges may be applicable.

Location

Guest Reviews

7
Based on 383 reviews
Cleanliness: 5.14
Service: 8.61
Location: 8.65
Room Quality: 7.1
Amenities: 6.13
Value for Money: 7.09
Food and Beverage: 6.14
Overall Experience: 7.11
K
kai tong solo_traveller gb
3
Overpriced for what its worth. Hygiene levels are really poor and it should be a 1 or 2 star hotel.
Pros:

Always someone at reception.

Cons:

Bug/roach crawling from headboard. Random white dripping stains under the tv. Hair found in the shower before i stepped in there. Floor of bathroom wet when first entered. Random liquid on toilet seat when first opened. Shampoo bottle had a detached straw thing so nothing could be pumped out. Mould above shower space and peeling wallpaper. Inside of bathroom door was evidently irty/muddy/mouldy, im unsure as to what it was. As someone who is a housekeeper during the summer, it was clear some things were curved and cleaned quickly, like the floor was probably not vacuumed, especially in the bathroom. stains should be reported or wiped. The beds and/or room should be routinely checked for bed bugs/bugs in general from every other week or several weeks. Everything should be cleaned often. My university booked us for a week here in a separate booking and when we cancelled our booking after one night due to hygiene issues, i could see the room was cleaned, but not properly as my luggage was in the exact same space. To think they didn't move it to hoover or clean that area and was ready to rent that out to a guest speaks levels.

2026-07-01 via Nuitee
A
Aidurra couple my
6
2026-06-29 via Nuitee
S
Sidney solo_traveller ph
10
This is perfect for our group of 10 and it’s a 5 minute walk to Setia Spice center where we have our convention
Pros:

It’s really big!!!!

Cons:

Nothing

2026-06-16 via Nuitee
S
SHENG YEN couple tw
4
不會想再去住
Pros:

Cons:

住了6天5夜都沒有整理房間.掛牌子也沒整理.浴室沒熱水.

2026-06-15 via Nuitee
C
CHENYU solo_traveller tw
10
Pros:

房間舒適,冷氣很涼只是需要一點啟動時間

Cons:

床單上有污漬但不影響整體體驗

2026-06-15 via Nuitee
K
Khalil couple my
7
A good stay overall.
Pros:

Comfortable

Cons:

No fridge (the last time I visited there was small fridge to keep drinks cool).

2026-06-11 via Nuitee
N
Nadirah family_with_children my
1
2026-06-01 via Nuitee
H
Huda couple my
10
2026-05-30 via Nuitee
C
Cwei solo_traveller my
10
2026-05-25 via Nuitee
Y
Yuslizza couple my
8
Cons:

Aircond not cool

2026-05-14 via Nuitee
A
Atikah couple my
7
2026-05-12 via Nuitee
R
Radha kumari solo_traveller my
7
Okay
Pros:

Ok

2026-05-09 via Nuitee
Sean lim solo_traveller my
6
Pros:

Food and supermarket nearby
Very convenient nearby foodie

Cons:

Nothing

2026-05-07 via Nuitee
M
Mohd Shah Rulzafian solo_traveller my
8
2026-05-05 via Nuitee
L
Lai family_with_children my
7
2026-05-01 via Nuitee
A
Abdel Latif Khalifa Elnaim couple my
7
Acceptable
Pros:

Facing the Main Street, no noise

Cons:

No water inside the rooms
No boiler , need to get hot water from a dispenser in the corridor

2026-04-26 via Nuitee
N
Nanthakumaran.g solo_traveller my
10
2026-04-12 via Nuitee
W
WEI ZHE solo_traveller my
1
I didn't even stayed overnight.
Cons:

Cockroach infestation.

2026-03-24 via Nuitee
H
Hazeem family_with_children my
10
Pros:

They're so bold and comfy, and the price is just right. The hotel's decent, average price, and not too far from the airport. Good for a short stay.

Cons:

The room's tiny, just enough for two, and for the price, you can't really complain. A bigger mirror for my wife would be nice, though. You have to share the iron with other guests and go outside to use it. Also, parking's gonna be expensive since the hotel doesn't have its own spots and shares with other businesses nearby.

2026-03-22 via Nuitee
M
Muniandy couple my
7
2026-03-21 via Nuitee