Diamond Resort Phuket Official Account

Hotels
8.4 (1455 reviews)
106 Soi Cherngtaley 14, Srisoonthorn Road, Cherngtaley, Thalang, Phuket , Bang Tao Beach , th

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Beautiful and clean facilities
Excellent staff and service
Cons:
Noise issues from construction
Cleanliness concerns upon arrival

Categories

Cleanliness
7.6
Some issues with room cleanliness and humidity were reported.
Service
9.1
Staff was noted as absolutely amazing and very helpful.
Location
8.1
Location was decent but affected by nearby construction.
Room Quality
8.6
Rooms were described as beautiful, clean, and spacious.
Amenities
8.6
Modern amenities were appreciated including a useful hotel app.
Value for Money
8.6
General sentiment indicates good value for the experience.
Food and Beverage
8.1
Food was good, though restaurant prices were noted as high.
Overall Experience
8.5
Overall positive sentiments with some reservations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 12:46

Property Description

Luxurious Amenities
Diamond Resort Phuket - SHA boasts an outdoor swimming pool, fitness centre, and a beautiful garden, providing guests with the ultimate relaxation experience.

Gourmet Dining
Indulge in a culinary journey at the on-site restaurant, offering a delectable selection of Asian and International dishes to satisfy your taste buds.

Convenience and Comfort
Enjoy the convenience of a kitchenette with a microwave in every room, ensuring that you have everything you need for a comfortable stay. Additionally, benefit from a buffet breakfast available daily and round-the-clock assistance from the reception staff for a hassle-free experience.

Immerse yourself in luxury and convenience at Diamond Resort Phuket - SHA. Book now to experience the perfect blend of relaxation and sophistication.

Important information:

Please note that the name on the credit card used for the booking should correspond to the guest staying at the property.In the event of an early departure, the property will charge you the full amount for your stay.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 11 years old stay for THB 250 per person per night when using an existing bed.
    People no matter the age stay for THB 1,500 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 1455 reviews
Cleanliness: 7.6
Service: 9.1
Location: 8.1
Room Quality: 8.6
Amenities: 8.6
Value for Money: 8.6
Food and Beverage: 8.1
Overall Experience: 8.5
H
Hila solo_traveller il
10
2026-07-08 via Nuitee
H
Hila solo_traveller il
10
2026-07-08 via Nuitee
A
Ariel Amir solo_traveller il
10
Pros:

מלון מעולה, רמה גבוהה של שירות

Cons:

מיקום קצת רחוק מהעיר, למי שיש כלי תחבורה זה מעולה

2026-07-06 via Nuitee
V
Vivianne family_with_children fr
10
Pros:

Le personnel était très agréable surtout Nan qui a été très gentille et disponible pour nous.

2026-07-03 via Nuitee
J
Jennifer extended_group ie
9
Great hotel
Pros:

Fantastic hotel, they’ve thought of everything you could possibly need.

2026-07-03 via Nuitee
R
Romo solo_traveller us
9
Pros:

Close to multiple Tourist places in a one of the best areas in phuket

2026-06-25 via Nuitee
U
Urbstas solo_traveller de
10
2026-06-23 via Nuitee
M
Matthew couple th
9
Beautiful hotel with extremely friendly service. Pool is great and dining facilities are excellent. Repeat visitor and w
Pros:

Really nice facility with excellent staff

2026-06-15 via Nuitee
A
Asim solo_traveller ae
8
2026-06-15 via Nuitee
S
Sorahan solo_traveller au
8
Pros:

Great location, great restaurant, very helpful staff

2026-06-14 via Nuitee
D
Demilee couple gb
10
2026-06-09 via Nuitee
N
Nour Azzi solo_traveller th
7
Okey, next time i believe i would like to be directly at the beach front.
Pros:

I like the room, the cleanliness.

Cons:

The shuttle car to the beach and booking it through their app is not convenient. Did not receive any reply on the app and did not know where the meet up point was.

2026-06-08 via Nuitee
I
ibrahim couple sa
10
2026-06-07 via Nuitee
T
Tracy couple za
6
Fairly average, I was disappointed. Hotel looks much nicer on photos.
Pros:

Hotel accessible to shops, restaurants. Free hotel shuttle to Boat Avenue and Bangtao Beach - very convenient. Staff allowed me to keep luggage in foyer, as we had an evening flight. Gave us clean towels to swim and use the shower in the sauna room, after we checked out. Convenient safe in room, bottles of water given daily. Welcome drink on arrival.

Cons:

Squeaky, noisy beds. Narrow 15cm gap between end of beds and door to squeeze past to get to bathroom, easy to knock your toe on sliding door at foot of beds. Beds were made daily and towels changed, but no other cleaning, floors not swept, dishes not washed. No drying rack or a place to stack your dishes after washing. All extras ordered on hotel app, while efficient, everything is rationed, so can only order 2 cups, 2 plates, 2 coffee, etc. Cut off hours to order off the app. Pool was large and shaded, but right outside foyer, so little privacy. Noisy corridors and rooms, guests and staff talk and move around very loudly outside rooms, noisy car park right outside bedrooms too, so definitely no going to bed early or sleeping in late. Breakfast 495 baht, very average and limited options. Restaurant expensive, no bar menu offered for a quick snack. Restaurant staff not polite, moaned at for taking the wrong serviettes, plates not cleared. Too preoccupied setting up for the lunch. Hotel has one pool, fitness room and sauna. No other facilities or activities offered. Would expect that for price paid.

2026-05-26 via Nuitee
C
Charles couple us
9
Pros:

location was nice

2026-05-25 via Nuitee
E
eser solo_traveller tr
10
2026-05-19 via Nuitee
D
danielle family_with_children gb
8
Great but needed more space
Pros:

The pool was lovely. The location was great. The staff were very friendly and helpful. The gym was nice and the restaurant.

Cons:

Our 1 bed flat was small. It was me my husband and our 2 year old and it was just too tight.

2026-05-19 via Nuitee
A
Andrey family_with_children am
7
В целом неплохо прям.Басик в тени-первых несколько дней после прилёта в Тай - самый то чтоб не сгоре
Pros:

Снимали первых несколько дней двухкомнатные аппарты с выходом к бассейну. Это супер удобно если у вас дети. НО - номер ужасно маленький. Спальни - супер маленькие. Нет пассивной приточной вентиляции в спальнях. Кондеи дуют прям на кровать ... прям намучались.

Затем уехали в путешествие и как вернулись - взяли два номера на верхних этажах - один детям один нам - простора стало не больше - и почувствовали что в номерах - шумнее чем на нулевом этаже у басика. НО - в целом - всё равно остались мы довольны номерами и пребыванием в этом отеле... Особенно дети были довольны басиком )))

Смотрели 3хкомнатный номер с выходом к басику - он сильно просторнее - но и ценник за него зарядили прям ого го...

Удобное приложение от отеля.

Cons:

тесные номера :(
Кондей дует прям на кровать. :(

2026-05-18 via Nuitee
S
Saleh couple sa
1
فندق سيئ جداً
Cons:

الغرف اصغر من الصور والمسبح صغير مره مو مثل الصور والفندق قديم وصغير والكهرب طفت علينا 4 ساعات بدون اي تعويض

2026-05-16 via Nuitee
E
Emel couple se
8
Pros:

Very kind staff!

2026-04-29 via Nuitee