Cozy Boutique Hotel

Hotels
9.9 (34 reviews)
No. 402, Wujiayu Resettlement Area, Group 8, Wujiayu Resident Committee, Wulingyuan District , Zhangjiajie , CN

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Children allowed

Facilities

WiFi available
Free WiFi
Air conditioning
24-hour front desk
Family rooms
Pets allowed
Airport shuttle
Airport shuttle (additional charge)
Airport drop off
Airport pick up
See all facilities

Review Highlights

Pros:
Helpful staff
Great location
Spacious rooms
Good value for money
Cons:
Odor issues in rooms
No breakfast option
Lack of privacy in toilets

Categories

Cleanliness
9.35
Several reviews mentioned issues with odors in the rooms, specifically tobacco and humidity.
Service
10
Most reviews praised the staff for being helpful and friendly, with special mentions of assistance with tickets.
Location
10
The location was frequently noted as being very convenient and close to park entrances.
Room Quality
10
Rooms were described as spacious and modern with mostly positive feedback.
Amenities
10
Amenities mentioned include laundry service and coffee availability, considered adequate.
Value for Money
10
Most guests felt they received good value considering the service and location.
Food and Beverage
9.85
No breakfast option mentioned; however, guests indicated food arrangements were satisfactory.
Overall Experience
10
Overall experience highlighted as wonderful with many recommending the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 19:42

Property Description

Convenient Location
Stay just moments away from Zhangjiajie National Forest Park and other popular attractions.

Comfortable Accommodation
Relax in our cozy rooms with air conditioning and flat-screen TVs.

Exceptional Service
Enjoy 24/7 assistance from our friendly staff who speak both English and Chinese.

Book now for a memorable stay at Cozy Boutique Hotel in Zhangjiajie.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.9
Based on 34 reviews
Cleanliness: 9.35
Service: 10
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 10
Food and Beverage: 9.85
Overall Experience: 10
C
Christian • couple • it
9
Hotel comodissimo, accoglienza super!
Pros:

L’hotel è in una posizione comodissima, a 5 minuti a piedi dall’entrata Est del parco. Le camere sono molto carine, spaziose, pulite e dotate di tutto il necessario.
Le due ragazze alla reception che gestiscono la struttura sono carinissime. Ti mostrano in maniera dettagliata la mappa del parco e ti danno consigli utili per organizzare la visita.
Non è prevista la colazione ma proprio sotto l’hotel ci sono dei supermarket oppure dei baracchini fin dall’alba.
All’ultimo piano c’è una lavanderia con 2 lavatrici e 2 asciugatrici, self service e gratuita.

2026-08-26 • via Nuitee
E
edith • extended_group • nl
10
Zeer comfortabel verblijf
Pros:

Heerlijke plek om het park te bezoeken, leuk gelegen, mooie ruime kamers, zeer vriendelijk personeel

Cons:

-

2026-08-25 • via Nuitee
A
Albert • family_with_children • es
10
Correcto para una noche
Pros:

El Hotel está bien. Especialmente el personal que nos atendió fue excelente en su trato. Fue difícil encontrar la ubicación del hotel, sin embargo, esta ubicación es excelente, muy, muy cerca de la entrada de la atracción principal. Es un hotel perfecto para una noche, pero la habitación tenia cierto olor a humedad, es de esas cosas que hacen que, siendo un buen hotel aparentemente, te quede la sensación de no ser una buena estancia, por ello no volvería de nuevo al hotel, pero con cierta pensa, pues por lo demás es súper correcto, bonita habitación, buen trato, ...

Cons:

El olor a humedad en la habitación resulta incómodo. No disponer en el hotel de un mínimo servicio de bar o café.

2026-08-25 • via Nuitee
A
Alexander • family_with_children • me
7
Pros:

Very close to the Estern Gate of the National Park, spacious rooms, very helpful staff - we booked all 4 days of our adventure beforehand.

Cons:

没有任何厨房用具，除了一个烧水壶，连盘子、杯子、勺子、叉子、筷子、煎锅和锅都没有。甚至连一杯咖啡都没法做。
There were not any kitchen utensils except for a kettle, no plates, no cups, no spoons, no forks, no sticks, no frying pans, no pots. So you cannot make even a cup of coffee.

2026-04-29 • via Nuitee
G
Giovanni • extended_group • it
8
2026-04-17 • via Nuitee
T
Tagir • couple • ru
6
Pros:

Хорошее расположение ко входу в парк. Отзывчивый персонал.

Cons:

К сожалению сантехника вся старая и не исправная. В ванной смеситель весь разболтанный и не функционирует нормально. Так же проблема с душевым гарнитуром, все расшатано и отваливается. Горячая вода не постоянная, то течет, то нет, во время приема душа вода может пойти холодной, потом горячей.

2026-04-16 • via Nuitee
S
Shannon • solo_traveller • gb
10
Had a lovely time at the Cozy Boutique Hotel
Pros:

It was in a great location for the East gate of the Zhangjiajie national park. It was clean, cozy and the staff were very helpful. They went above and beyond helping me to recover my cash and AirPods when I forgot them at the hotel, sending them to my next hotel via courier at low cost. They sold coffee open from 7am.

Cons:

No, but be aware that the building is called ‘Two Girls Inn’.

2026-04-16 • via Nuitee
I
Isabelle • family_with_children • cn
7
Make sure to check the tickets for the East gate are still available!
Pros:

Nice location and spacious. Great dog! And very helpful front desk!

Cons:

Bathrooms are really badly done. WC’s are in the room with just a glass door.

2026-04-15 • via Nuitee
S
Stratton • couple • gb
10
Pros:

The staff were lovely and really helpful. Great location for the national park and close to good restaurants. Cute dog in reception

2026-04-09 • via Nuitee
I
Imelda • solo_traveller • es
8
Hotel práctico y espacioso
Pros:

Cercanía a entrada este al parque nacional

2026-04-03 • via Nuitee
J
JAIME • couple • es
10
2026-02-22 • via Nuitee
M
mohamed • couple • fr
10
Pros:

Le personnel était au top : ils nous ont beaucoup aidés à planifier et à réserver nos billets. L’hôtel est situé près de l’entrée East du parc forestier (10 minutes à pied). La chambre était propre et confortable, un excellent rapport qualité-prix.

2025-12-09 • via Nuitee
S
Sara • couple • es
9
Pros:

Las habitaciones son increíbles, super grandes. Las chicas majísimas intentan que tengas WeChat para hablar contigo más fácilmente. Te ayudan con las entradas del Parque.

Cons:

No hay opción de desayuno.

2025-11-26 • via Nuitee
Y
Yannik • solo_traveller • ch
10
Pros:

Very helpful and friendly staff and super convenient location. It’s only a couple of minutes to walk to the entrance gate of the park. The rooms were also spacious and modern

2025-11-16 • via Nuitee
L
Linsey • extended_group • us
10
We had an amazing stay at the Cozy Boutique Hotel. The staff was so helpful in helping us arrange activities for the tri
2025-11-04 • via Nuitee
M
Maider • couple • es
10
Pros:

We stayed three nights in Wulingyuan, and our experience was wonderful. The lady who runs the place was incredibly kind and helpful — she went above and beyond to make sure we had everything we needed. She helped us buy the park tickets, and thanks to her, everything was super easy. The room was spacious and very comfortable, we could do our laundry at no extra cost, and there was coffee available downstairs. The location was also great — within walking distance to the park entrance. We truly recommend this accommodation 100%! The host’s kindness made our stay unforgettable.

2025-10-25 • via Nuitee
S
Salvatore • couple • it
10
Perfect
Pros:

The room and location were perfect, the staff purchased tickets for attractions for us and explained the best way to visit the park in 1 day. They also did the laundry for free. Amazing.

Cons:

Toilets without door. Only curtains.

2025-10-23 • via Nuitee
C
Cam Agostini • couple • it
10
Consigliatissimo
Pros:

La struttura era molto bella, moderna e molto pulita. La camera spaziosa, il personale alla reception super disponibile sia per rispondere alle nostre richieste in struttura, sia nell' aiutarci ad organizzare le nostre giornate. Parlano inglese.
Facilmente raggiungibile a piedi dalla stazione del bus se si arriva in bus da Zhangjiajie, vicinissimo all'entrata del Parco Nazionale (5 minuti a piedi) e a 10 minuti in macchina dalla Huanglong cave.

2025-10-17 • via Nuitee
U
URIBE • couple • co
9
2025-10-17 • via Nuitee
C
Cocodarko • couple • es
6
No es lo que esperabamos
Pros:

- La chica se prestó a comprarnos las entradas del parque (aunque tenían un recargo de pago por tarjeta o alipay que nunca se mencionó, igual que el pago de la habitación que nos pasó lo mismo).
- La cama era cómoda y grande.
- Habitación de buen tamaño.
- La ubicación era buena cerca de una de las entradas del parque, que al final solo utilizamos para salir ya que es mejor entrar por otra.

Cons:

- La habitación olía a tabaco y a humedad a unos niveles muy exagerados, hasta las toallas olían. Cuando poníamos el aire acondicionado no se podía ni respirar.
- Nos pareció que la ayuda era algo forzada, no nos sentimos tratados desinteresadamente.
- El primer día nos sentó en el restaurante de al lado con el que tiene amistad casi a la fuerza, al final nos fuimos, cenamos allí y estaba bueno pero las formas eran más de interés personal que no de ayudarnos.
- En las entradas del parque dijo que estaba todo incluido y al llegar allí la mitad de cosas no entraban, al preguntar y tratarse del ultimo día dejó de responder los mensajes.
- El hotel en las fotos parece que este en otro lugar, es un edificio que la parte baja es una especie de cafetería en la que nunca hay nadie y las habitaciones están arriba.

2025-10-12 • via Nuitee