Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Delicious breakfast
Clean rooms
Good amenities
Cons:
Street noise
Rooms are small

Categories

Cleanliness
9.45
Generally mentioned as clean and well-maintained.
Service
9.85
Staff described as very friendly, helpful, and accommodating.
Location
9.75
Centrally located, ideal for exploring Florence.
Room Quality
8.75
Some comments on rooms being small, but overall comfortable.
Amenities
9.25
Good breakfast options and additional complimentary services.
Value for Money
9.25
Considered worth the price based on the quality of service.
Food and Beverage
9.25
Breakfast was frequently praised as delicious and varied.
Overall Experience
9.65
Guests reported having a wonderful stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 01:59

Property Description

Unbeatable Location and Stunning Views
Hotel Milù, situated in the heart of Florence's historical centre, offers breathtaking views of the city and hills from its rooftop terrace. With key attractions like the Uffizi Gallery and Ponte Vecchio just steps away, immerse yourself in the beauty of Florence.

Classic Charm with Modern Comforts
Housed in a 14th-century building, Hotel Milù seamlessly combines classic design with modern amenities. Relax in spacious, air-conditioned rooms equipped with smart TVs, free WiFi, and Espresso Coffee Machines for your convenience.

Luxury Spa and Cultural Experiences
Indulge in relaxation at the partner luxury spa or explore international exhibitions at Palazzo Strozzi, both conveniently located near the hotel. With Santa Maria Novella Station and Florence Cathedral within walking distance, Hotel Milù offers the perfect blend of luxury and culture.

Book now to experience the charm and elegance of Hotel Milù in Florence!

Important information:

Please note that some rooms are only accessible by climbing a staircase.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs EUR 30 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 7 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 953 reviews
Cleanliness: 9.45
Service: 9.85
Location: 9.75
Room Quality: 8.75
Amenities: 9.25
Value for Money: 9.25
Food and Beverage: 9.25
Overall Experience: 9.65
P
Pastorino • solo_traveller • us
10
It was the perfect stay for my European vacation, out of all the hotels I have stayed this one is my top 1
Pros:

Everything! The rooms were excellent, the staff attentive and great location

Cons:

Nothing

2026-07-21 • via Nuitee
N
Nicoletta • couple • us
9
Pros:

The location, staff, and room were are excellent.

Cons:

The only issue we had was that on our first night, the AC was not working properly. It was much cooler in the hallway than in our room, but we notified the staff in the middle of the night and they brought us a fan and fixed it.

2026-07-17 • via Nuitee
R
Regis • family_with_children • fr
10
2026-07-16 • via Nuitee
R
RYOTA • couple • jp
9
2026-07-16 • via Nuitee
M
Maciej • couple • pl
9
Bardzo fajny hotel, chętnie tam wrócę.
Pros:

Bardzo fajny pomysł i realizacja na zagospodarowanie części wspólnych sztuką. Przyjemny taras. Idealna lokalizacja. Przemiły i pomocny personel.

Cons:

Mała i średnio wygodna łazienka. Dodatkowo wymagająca już remontu. Jakość kilku elementów wykończenia w moim pokoju odstaje standardem od całej reszty.

2026-07-13 • via Nuitee
P
Paoul • family_with_children • it
10
2026-07-10 • via Nuitee
C
Carlton • couple • us
10
Lovely boutique hotel that we will definitely stay in again!
Pros:

Location, staff, and comfort were great!

2026-07-07 • via Nuitee
D
David • couple • gb
8
Comfortable and convenient
Pros:

Good location good team

Cons:

No restaurant/bsr

2026-07-01 • via Nuitee
C
Crystal • solo_traveller • it
10
A great, clean, and comfortable hotel with amazing hospitality!
Pros:

The location is ideal. Loved the neighborhood, and I loved the staff so much!

Cons:

I’m sensitive to light, and I can see light peeking through the shutters, and I can hear street noise. But luckily I had my AirPod pros and was able to use noise cancellation to help me sleep.

2026-06-29 • via Nuitee
S
Stephen • solo_traveller • us
10
2026-06-28 • via Nuitee
S
Shelly • solo_traveller • il
10
2026-06-28 • via Nuitee
C
Carlton • couple • us
10
We will definitely stay at Milu again.
Pros:

Location is great and staff were exceptional. We stayed 2 different times this spring. Rooms very clean and comfortable!

2026-06-19 • via Nuitee
O
Orlando • extended_group • us
10
Highly recommended
Pros:

Great location and amenities.

Cons:

N/A

2026-06-14 • via Nuitee
M
Micha • couple • xa
10
מלון מומלץ מאד, תמורה מצויינת למחיר
Pros:

הכל היה טוב מאד. א. בוקר, מיקום המלון, צוות

2026-06-11 • via Nuitee
D
Deborah • couple • il
4
Location and services were ok but certainly not worth the high price.
Pros:

The breakfast was varied and good. Location was very central.

Cons:

Inadequate lighting and no comfortable seating in the room. The room design was spare and cold, not inviting. While the young staff including the manager were friendly, they were not experienced in customer relations.

2026-06-10 • via Nuitee
D
Denise • family_with_children • ch
8
2026-06-01 • via Nuitee
W
Wojbuko • solo_traveller • pl
10
Pros:

Śniadanie i lokalizacja

Cons:

Dźwięk jaki wydawała rekuperacja ale to drobnostka

2026-05-20 • via Nuitee
N
Natasha • solo_traveller • us
10
Pros:

Location was amazing. Staff were so sweet and helpful. The room was extremely comfortable. And breakfast on the fifth floor was a great way to start the day.

2026-05-19 • via Nuitee
Y
YILE • couple • cn
10
nice
Pros:

员工很热情 相当好 酒店也很新 很有艺术性 酒店位置离火车站不是很远 如果拖行李箱可能稍微吃力一点点 但总体上来说位置很好 距离河边 景点都很近

Cons:

最后一晚有点漏风 其余的都不错

2026-05-17 • via Nuitee
S
Susan • couple • us
10
Perfect!!!!
Pros:

The bed and sofa bed were very comfortable. The room quiet when window closed. AC was ok. Nice towels and robes. Ample hot water for 2 back to back showers. Water and snacks in mini fridge a very nice touch and restocked daily. Nepresso and tea kettle in room. 5th floor breakfast and all day refreshments were excellent. Lesly, Sophia, Amir, Agatha and everyone we interacted with were pleasant, professional and accommodating.

Cons:

The only thing I did not like were the mosquitoes that came in open window. Perhaps impossible to avoid. Screens on windows probably a no go. We had netting option over our bedding in our next lodging situation but it was a villa. If mosquitoes love you, use a skin so soft towelette on parts of body exposed.

2026-05-12 • via Nuitee