Hanoi Shining House

Hotels
9.1 (567 reviews)
Lane 12 Phố Gầm Cầu , Hanoi , vn

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking throughout

Review Highlights

Pros:
Great breakfast
Friendly staff
Excellent location
Cons:
Flooding in rainy season
Balcony accessibility issues

Categories

Cleanliness
8.35
Some reviews mentioned cleanliness positively; however, concerns about location and flooding may imply some cleanliness issues.
Service
9.85
Multiple reviews praised the friendly and helpful staff.
Location
8.85
Well-located in the old quarter, but mentioned flooding might affect access.
Room Quality
8.85
Rooms described as clean and comfortable, though some issues with balcony accessibility.
Amenities
8.85
Amenities such as laundry service praised; breakfast highlighted as excellent.
Value for Money
9.35
Good value based on meal and room quality; generally affordable.
Food and Beverage
9.35
Breakfast received high praise across several reviews.
Overall Experience
9.35
Majority of reviews suggest a very positive experience with just a few minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 22:39

Property Description

Modern Rooms with Free WiFi
Experience comfort and convenience in our 3-star rooms with free WiFi at Hanoi Shining House. Relax in our well-equipped rooms with a desk, flat-screen TV, and air conditioning. Some rooms even feature a balcony for a delightful view.

Delicious Breakfast Options
Start your day right with our delicious à la carte, continental, or American breakfast served every morning. Fuel up for your adventures in Hanoi with a satisfying meal at our property.

Convenient Location
Located in the heart of Hanoi's Hoan Kiem district, Hanoi Shining House is close to popular attractions like the Imperial Citadel of Thang Long and Hoan Kiem Lake. Explore the city easily with our convenient location near the city centre.

Book your stay at Hanoi Shining House now for a memorable experience in Hanoi.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.1
Based on 567 reviews
Cleanliness: 8.35
Service: 9.85
Location: 8.85
Room Quality: 8.85
Amenities: 8.85
Value for Money: 9.35
Food and Beverage: 9.35
Overall Experience: 9.35
A
Aurelie • solo_traveller • fr
3
Pros:

Nous avons eu peur quand nous sommes arrivés.
L'hotel bien placer

Cons:

L'etat de la chambre.
La salle de bain plein de poussière .
Mon fil etait pas bien.
Nous avons eu 3 serviettes et nous étions 4.
Pas de téle
Le matelas mal aux dos
Petit déjeuner pas top pas de jus d'orange.

2026-08-21 • via Nuitee
A
Arly Jane • solo_traveller • ph
9
It was a good stay. Not so noisy and i felt comfortable.
Pros:

It was clean and spacious.
I like their free breakfast. It was so healthy with lots of fruits.

Cons:

They forgot to give bottles water the other day.

2026-08-21 • via Nuitee
A
Aletta • solo_traveller • za
9
Pros:

Reception could speak English. Friendly and very helpful. Gave us breakfast on the morning when we booked out early.

Cons:

Nothing.

2026-08-21 • via Nuitee
M
Maria Belén • solo_traveller • cl
10
Buena ubicación
Pros:

Buena ubicación. Personal amable y camas cómodas

Cons:

Desayuno poco variado pero de buen sabor

2026-08-20 • via Nuitee
F
Filip • solo_traveller • pl
9
2026-08-20 • via Nuitee
F
Filip • solo_traveller • pl
9
2026-08-20 • via Nuitee
D
Domenico • extended_group • it
9
2026-08-17 • via Nuitee
S
steve • solo_traveller • fr
8
2026-08-17 • via Nuitee
R
rémi • family_with_children • fr
8
Pros:

Nice location close to night market.
Staff supportive and clean place quiete at night

2026-08-15 • via Nuitee
A
Alice • extended_group • it
8
Pros:

Staff gentilissimo, posizione comoda

Cons:

Chiaramente non ci si può aspettare il lusso più assoluto per il prezzo che si paga, ma la struttura è okay per 1-2 notti

2026-08-14 • via Nuitee
A
Alice • solo_traveller • it
8
2026-08-14 • via Nuitee
R
Ringelberg • solo_traveller • nl
10
Pros:

De gemoedelijkheid van het personeel.

Cons:

Eigenlijk niets

2026-08-14 • via Nuitee
C
campos • solo_traveller • ca
10
Pros:

Everything. Staffs are so hospitable. Fruits for Breakfast are all served fresh

Cons:

None

2026-08-13 • via Nuitee
M
Magdalena • couple • pl
9
Great stay with friendly staff and spacious rooms.
Pros:

The staff were incredibly kind, helpful, and friendly. I had no trouble communicating with them in English. The room was very spacious, which was the main reason I chose this property, and it definitely met my expectations.

Breakfast was good, with a wide variety of fruits and white bread. You could also choose between an omelette, fried eggs, or scrambled eggs. The room was cleaned daily, which was greatly appreciated.

The location was very good—slightly outside the main Old Town area but still easily accessible on foot. I would happily recommend this place and would definitely stay here again. The spacious rooms and breakfast were the highlights of my stay.

Cons:

The main downside was the noise. There are train tracks next to the hotel, and trains pass by between approximately 5:00 a.m. and 11:00 p.m. There is also noise from the outdoor air-conditioning units and nearby construction. In general, the area is not very quiet. Since the hotel is close to the Old Town and next to the market, there is also a lot of noise from motorbikes.

However, with earplugs, the noise was manageable, and it should not be a major issue for heavy sleepers. Overall, the positives outweighed the noise, but I wanted to mention it for future guests.

Also, the property was a little difficult to find for the first time, as it is somewhat hidden down a small lane.

2026-08-06 • via Nuitee
A
Amaya • solo_traveller • fr
8
Très bien pour un court séjour
Pros:

Le personnel le petit dejeuner

Cons:

La literie un peu trop raide

2026-08-04 • via Nuitee
A
Avishek • extended_group • in
10
2026-08-04 • via Nuitee
J
Jitka • extended_group • cz
10
2026-08-02 • via Nuitee
S
Susanne • solo_traveller • ch
8
Pros:

Très bon emplacement en vieille ville, calme, propre, bons lits, très bon petit déjeuner, personnel accueillant

2026-07-25 • via Nuitee
I
Ismael • couple • es
8
Pros:

Perfecto

2026-07-23 • via Nuitee
S
Sofia • couple • ru
10
Pros:

Очень милые ребята на ресепшене, все подскажут, организуют.
Вкусные завтраки, у вас я впервые попробовала маракуйю и расстроилась, что ее не было на второй день)
Чисто, уборка вроде каждый день.
Просторные комнаты, много мебели.

2026-07-20 • via Nuitee