Townhouse Oak Melaka Near Dataran Pahlawan Formerly Ideals Hotel

Hotels
•
OYO Rooms
7.8 (1133 reviews)
5, Kompleks Perniagaan Melaka Raya, Jalan Merdeka, Taman Melaka Raya , Melaka , my

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Affordable
Spacious rooms
Good location
Value for money
Cons:
Cleanliness issues
Some amenities lacking
Bad service in some cases

Categories

Cleanliness
6.76
Many reviews mention cleanliness issues, such as dirty toilets and rooms, leading to a lower score.
Service
8.23
Standard quality for this hotel tier; some positive mentions of staff helpfulness despite a few negative experiences.
Location
8.77
Positive sentiments regarding the hotel's proximity to attractions and convenience.
Room Quality
7.72
Rooms are generally spacious and comfortable, but some feedback mentions they look old.
Amenities
7.25
Basic amenities available, but limited provided toiletries and some facilities are outdated.
Value for Money
8.21
Hotel is affordable and offers good value for family stays.
Food and Beverage
7.26
Some food options nearby, though not directly mentioned in many reviews.
Overall Experience
8.23
Mixed experiences reported; overall satisfactory but with notable issues that could be improved.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 20:10

Property Description

Convenient Location
Ideals Hotel Melaka is situated within close proximity to popular attractions such as Porta de Santiago and St John's Fort, making it an ideal choice for travelers looking to explore the historical city of Melaka.

Comfortable Accommodation
Guests can expect air-conditioned rooms with modern amenities including a TV and a kettle. Some rooms even come with a balcony, providing a scenic view of the surrounding area.

Free WiFi and Parking
Enjoy the convenience of staying connected with complimentary WiFi, and take advantage of the free private parking available for guests, ensuring a hassle-free stay.

Book your stay at Ideals Hotel Melaka for a comfortable and convenient experience during your visit to Melaka!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 10 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Free private parking is possible at a location nearby (reservation is not needed).

Location

Guest Reviews

7.8
Based on 1133 reviews
Cleanliness: 6.76
Service: 8.23
Location: 8.77
Room Quality: 7.72
Amenities: 7.25
Value for Money: 8.21
Food and Beverage: 7.26
Overall Experience: 8.23
C
chiao ying • solo_traveller • my
1
Very Disappointed – False Advertising and Misleading Photos. A Lesson Learned–Read the Reviews first
Cons:

I am very disappointed with my stay at Townhouse Oak Melaka.

Firstly, I booked a room with a window, but upon arrival I was given a room without one. The staff's explanation was that another guest had already taken the room with a window. This is unacceptable. If there are different room types, they should be clearly stated during the online booking process so guests know exactly what they are paying for.

Secondly, the room I received looked nothing like the photos used in the advertisement. The pictures are very misleading. The actual room was completely different—almost a 360-degree opposite of what was advertised.

The hotel itself also looks old and is located in a converted shoplot building, which was not obvious from the online listing. Had the photos accurately reflected the property's actual condition, I would have made a different booking decision.

To make matters worse, the cleanliness of the bathroom and toilet was disgusting. It was poorly maintained and did not meet even basic hygiene standards. A clean bathroom is one of the most important expectations when staying at a hotel, and this was a major disappointment.

Overall, I feel cheated. After reading other reviews, I realized I am not the first guest to have this experience. It seems that previous guests have also complained about being given rooms that did not match what they booked or what was advertised.

I hope the management will be more transparent with their room descriptions and use accurate photos so future guests know what to expect.

2026-07-20 • via Nuitee
A
Ajip • solo_traveller • my
10
Complete stay with complete facilities
Pros:

We had a great experience at this hotel. The room price offered excellent value for money. The location was very easy to find and convenient. The hotel facilities were complete and met all our needs.

Most importantly, the staff were friendly, professional, and easy to communicate with. We would highly recommend this hotel to others.

Cons:

Most things were fine, but the facilities looked a bit worn out. There were also some spots with peeling paint and wallpaper. A little renovation would make the place even better.

2026-07-15 • via Nuitee
A
Ajip • solo_traveller • my
10
Complete stay with complete facilities
Pros:

We had a great experience at this hotel. The room price offered excellent value for money. The location was very easy to find and convenient. The hotel facilities were complete and met all our needs.

Most importantly, the staff were friendly, professional, and easy to communicate with. We would highly recommend this hotel to others.

Cons:

Most things were fine, but the facilities looked a bit worn out. There were also some spots with peeling paint and wallpaper. A little renovation would make the place even better.

2026-07-15 • via Nuitee
A
Ajip • solo_traveller • my
10
Complete stay with complete facilities
Pros:

We had a great experience at this hotel. The room price offered excellent value for money. The location was very easy to find and convenient. The hotel facilities were complete and met all our needs.

Most importantly, the staff were friendly, professional, and easy to communicate with. We would highly recommend this hotel to others.

Cons:

Most things were fine, but the facilities looked a bit worn out. There were also some spots with peeling paint and wallpaper. A little renovation would make the place even better.

2026-07-15 • via Nuitee
박 • solo_traveller • us
1
Pros:

장점 2도없음

Cons:

1~열까지 단점.최악.
사진에 절대 절대 속지마시길..

2026-07-13 • via Nuitee
S
Siti • solo_traveller • my
10
2026-07-12 • via Nuitee
Z
ZUL • solo_traveller • my
8
2026-07-09 • via Nuitee
C
chiara • solo_traveller • it
9
Pros:

Pulito, spazioso e le persone gentili. C'era anche il dispencer dell'acqua

Cons:

Niente

2026-07-01 • via Nuitee
Y
Yusairi • solo_traveller • my
9
Pros:

Bilik luas, air laju, econd sejuk

2026-06-28 • via Nuitee
K
Kerell • couple • my
2
not good, not repeat
Pros:

The reception staff is nice

Cons:

Unhygienic, the washroom super dirty, black dirts everywhere, towel & bedsheet all looks odd, a/c not really cold even on 16c! The mini fridge is not in good condition! The location name please change, it’s not convenient for non-local to find in the map!

2026-06-20 • via Nuitee
A
alan • solo_traveller • my
8
2026-06-14 • via Nuitee
R
Rony • solo_traveller • my
10
2026-06-08 • via Nuitee
T
Tin Heong • solo_traveller • my
4
2026-06-07 • via Nuitee
P
Paul • family_with_children • my
9
The hotel offers great value for money
Pros:

What I appreciated most was the excellent location.

Cons:

Need a bit of touch up but nice

2026-06-03 • via Nuitee
R
Rebecca • couple • my
5
2026-06-03 • via Nuitee
M
Mohd Nazri • solo_traveller • my
6
2026-06-03 • via Nuitee
J
jasmeet • solo_traveller • my
9
Pros:

Good location n spacious room

Cons:

Lighting, bathroom tiles need deep cleaning, bed headrest need to be fixed

2026-05-25 • via Nuitee
A
ariza • extended_group • my
8
berbaloi
Pros:

everything’s good

Cons:

overall i love the hotel, clean and pretty

2026-05-15 • via Nuitee
S
Siti • solo_traveller • my
10
2026-05-15 • via Nuitee
S
Shaiful Nizam • couple • my
7
2026-05-13 • via Nuitee