Chaiya Palace Hotel

Hotels
9.4 (1579 reviews)
N100, Street 266, Chaktomuk, Daun Penh , Phnom Penh , kh

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Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
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Review Highlights

Pros:
Quality service
Clean and modern facilities
Cons:
Minor issues with food quality
Small bathroom not air-conditioned

Categories

Cleanliness
9.29
Rooms spotlessly clean, but minor cleaning details noted.
Service
9.76
Staff were exceptional, couldn’t do enough for you.
Location
9.8
Excellent location, easy walking distance to everything.
Room Quality
9.25
Chambre très agréable with amenities praised.
Amenities
9.28
Great restaurant, lovely rooftop pool area.
Value for Money
9.24
Great value for money, especially considering service.
Food and Beverage
8.79
Restaurant food was really good, though some breakfast issues noted.
Overall Experience
9.76
Exceptional experience overall, would recommend highly.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 19:03

Property Description

Luxurious Amenities
Chaiya Palace Hotel boasts air-conditioned rooms with modern amenities like flat-screen TVs, minibars, and private bathrooms. Guests can enjoy city views and relax on their own balcony or patio.

Dining Experience
Indulge in a wide array of culinary delights at the on-site restaurant, offering American, Cambodian, and French cuisine. Special dietary requests can also be accommodated with options ranging from vegetarian to dairy-free.

Convenient Location
Ideally situated near top attractions including Chaktomouk Hall and the Royal Palace, Chaiya Palace Hotel offers easy access to must-see sights in Phnom Penh. Book today for a memorable stay.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:30 PM

Location

Guest Reviews

9.4
Based on 1579 reviews
Cleanliness: 9.29
Service: 9.76
Location: 9.8
Room Quality: 9.25
Amenities: 9.28
Value for Money: 9.24
Food and Beverage: 8.79
Overall Experience: 9.76
J
Jacqueline • couple • au
7
2026-07-25 • via Nuitee
J
Jérôme • couple • fr
9
Une excellente base pour visiter Phnom Penh
Pros:

Chambre spacieuse, excellente literie, Clim silencieuse,

2026-07-25 • via Nuitee
M
Mārcis • solo_traveller • lv
10
2026-07-24 • via Nuitee
P
Peter • solo_traveller • de
10
Komme wieder
Pros:

Zimmer sauber und in sehr guten Zustand. Das Frühstück war wirklich gut und der Kaffee exzellent

2026-07-23 • via Nuitee
S
Sanchita • solo_traveller • in
8
Pros:

The location is superb. Staffs are very warm

Cons:

The room is smaller than it looked on the photo

2026-07-22 • via Nuitee
N
Nathan • solo_traveller • au
10
Fantastic
Pros:

Everything was fantastic, staff were very attentive, Breakfast was really good with many options, room was very nice and comfortable

Cons:

Nothing

2026-07-21 • via Nuitee
K
Kanica • couple • fr
10
The locations was perfect, close to everything! The staff members were really nice and welcoming. Not to mention the qua
Pros:

Eveything!

Cons:

I liked everything

2026-07-20 • via Nuitee
A
Allan • couple • au
9
Pros:

Great location, great staff

2026-07-20 • via Nuitee
S
Saioul • solo_traveller • fr
10
2026-07-19 • via Nuitee
A
Alison • extended_group • gb
9
Lovely attentive staff, good choice of breakfast. Would recommend
Pros:

Friendly staff, great breakfast and lovely swimming pool

Cons:

Bathroom a little small

2026-07-17 • via Nuitee
F
Flora Ann • solo_traveller • au
9
Pros:

The staff were exceptional, and added another layer of satisfaction to our visit.
The location was easy, for our first visit to Phnom Penh.
The food and views were great too.

Cons:

The ability to do your own laundry onsite would be a great addition for travellers.

2026-07-16 • via Nuitee
A
Amanda • couple • au
10
Birthday break in phnom phen amazing experience 10/10
Pros:

Great location , very clean . Staff were amazing . Room was great , nice view and comfy bed .
Staff did beautiful display on bed as I was celebrating my 60 th while there .
Breakfast , and meals from the restaurant were fabulous . Some of the nicest dishes we have had and an amazing choice of cocktails

Cons:

Nothing to fault

2026-07-16 • via Nuitee
M
Macphail • couple • gb
10
2026-07-14 • via Nuitee
V
virginie • extended_group • fr
10
Superbe hotel
Pros:

L emplacement
La piscine
Le personnel +++++
Le restaurant

2026-07-14 • via Nuitee
P
Phubeth • solo_traveller • kh
10
2026-07-14 • via Nuitee
M
Mallory • couple • us
10
2026-07-14 • via Nuitee
H
HC • extended_group • kh
9
great
Pros:

the bed, sofa, but we can not find tv with netflex once i forgot my account.

Cons:

balcony open door next to construction.

2026-07-14 • via Nuitee
D
Doris • solo_traveller • at
10
Stunning New Hotel with Breathtaking Sky-High Views
Pros:

We got an upgrade for a room in the 6th floor without any additional fee. We had an amazing view from there to the Mekong River!
The view from the restaurant in the 13th floor where we ate our breakfast was just breathtaking! Really excellent food and really friendly staff!
Amazing location! You can walk easily to the Royal Palace, to the river and to all the restaurants!
We really loved this very new and beautiful hotel!

Cons:

Nothing

2026-07-13 • via Nuitee
A
Andrea • extended_group • de
10
Wir können das Hotel uneingeschränkt weiterempfehlen.
Pros:

Wir wurden sehr freundlich empfangen und erhielten sogar ein Zimmer-Upgrade. Das Zimmer war sehr schön und modern eingerichtet. Besonders begeistert hat uns der Dachpool. Auch das Frühstücksbuffet ließ keine Wünsche offen. Die wichtigsten Sehenswürdigkeiten sind fußläufig zu erreichen.

Cons:

Ich kann nichts sagen.

2026-07-13 • via Nuitee
C
Chansonita • extended_group • kh
10
Pros:

Comfy, relaxing and super helpful and friendly staffs. The breakfast is so good.

2026-07-12 • via Nuitee