Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Good amenities
Cons:
Cleanliness issues
Location concerns
Limited breakfast variety

Categories

Cleanliness
6.84
Multiple reviews noted cleanliness issues including dirty rooms and unclean air conditioning.
Service
9.31
Guests highlighted the friendly and helpful staff, contributing positively to the overall experience.
Location
7.85
The location was described as a bit isolated, requiring transport to town.
Room Quality
8.8
Guests appreciated the spacious and clean rooms, with some mentioning specific room types positively.
Amenities
8.33
Amenities such as a pool and game room were mentioned positively, but some limitations were noted.
Value for Money
8.79
General sentiment was positive regarding the value for the price paid.
Food and Beverage
7.84
Breakfast variety was noted as limited; however, some positive experiences with hotel food were noted.
Overall Experience
8.61
Overall satisfaction was expressed, though some negativity regarding cleanliness dampened the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 10:13

Property Description

Luxurious Amenities

Lotus Premium Lodge offers a range of luxurious amenities including an outdoor swimming pool, garden, and shared lounge for guests to enjoy during their stay.

Delightful Dining Options

Guests can indulge in a variety of dining choices at the hotel, with a restaurant serving American, British, and Vietnamese cuisine. Special dietary needs can also be accommodated upon request.

Concierge Assistance

The multilingual staff at Lotus Premium Lodge are available 24/7 at the front desk to ensure that guests have a seamless and enjoyable experience throughout their visit.

Book your stay at Lotus Premium Lodge today for a truly unforgettable getaway experience.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.3
Based on 727 reviews
Cleanliness: 6.84
Service: 9.31
Location: 7.85
Room Quality: 8.8
Amenities: 8.33
Value for Money: 8.79
Food and Beverage: 7.84
Overall Experience: 8.61
M
Marjoleine • extended_group • nl
8
Zeer behulpzame medewerkers
Pros:

Nadat we geboekt hadden nam de locatie contact met ons op. De Lotus Group kan allerlei tours en activiteiten aanbieden/regelen voor zeer scherpe prijzen. Voor ons hebben ze de reis van Sa Pa naar Ha Giang, de Ha Giang Loop (4dagen) en de reis terug naar Hanoi geregeld. Allemaal van zeer goede kwaliteit en aanzienlijk goedkoper dan bij andere (plaatselijke) aanbieders. Ze zijn super behulpzaam en goed bereikbaar.

Cons:

De drankselectie in het hotel is erg beperkt. Verwacht geen wijn o.i.d., naast bier en fris is er niets te krijgen.

2026-07-14 • via Nuitee
Z
Zayda Yadira • solo_traveller • au
10
Pros:

Amazing for Ha Giang loop 😁

2026-07-09 • via Nuitee
A
Alonso • solo_traveller • es
9
Pros:

La piscina y zonas comunes

Cons:

Algo alejado del centro

2026-07-08 • via Nuitee
Z
Zoë • extended_group • be
9
Pros:

Mooi zwembad, lekker eten en super mooi uitzicht.

2026-07-07 • via Nuitee
A
Andrey • couple • ru
10
2026-07-03 • via Nuitee
A
Andrey • couple • ru
10
Cons:

отключение света на несколько часов

2026-07-03 • via Nuitee
A
Aleksei • family_with_children • ru
7
Cons:

Достаточно неплохой отель с хорошим видом с верхней террасы в основном здании, завтраки откровенно слабые и кровати неудобные с детскими матрасами

2026-06-29 • via Nuitee
A
Anton • couple • sk
8
2026-06-26 • via Nuitee
C
Charles • couple • fr
1
2026-06-23 • via Nuitee
T
Tien • couple • vn
9
Tốt
Pros:

View đẹp, phòng thoáng, rộng.

2026-06-22 • via Nuitee
K
Kim • solo_traveller • vn
8
2026-06-19 • via Nuitee
C
Chak • couple • au
10
Super friendly staff, Good facilites, food was good also close enough to town highly recommended
Pros:

Tina turner the receptionist was an absolute gem of a person she made the whole stay exceptional and went above and beyond!

2026-06-16 • via Nuitee
M
Marcel • couple • be
7
2026-06-15 • via Nuitee
D
David M. • solo_traveller • lu
8
Low season, low maintenance?
Pros:

The rooms was excellent. The lady at the front desk who spoke some english was the only one really caring about our wellbeing.

Cons:

Everything outside of the room, especially the pool area, is run down. Little maintained. I don't know maybe it is because it is low season, but most of the staff is also running on low motivation mode.

The biggest disappointment was the pool area. You couldn't see the floor of the pool because of the unclean water. The pool was the main reason we booked this place, to get away from the heat.

2026-06-11 • via Nuitee
B
Brendan • couple • ie
6
2026-06-10 • via Nuitee
S
Smith • extended_group • au
5
the guys at the front desk was great but i dont think i would stay here again
Pros:

The Pool area was amazing but if you where out there at dusk you got eaten alive but mozzies

Cons:

There was nothing open there was a roof top bar it was closed the restaurant looked open but not sure if it served food and could not get a drink

2026-06-08 • via Nuitee
L
Lallauret • solo_traveller • fr
8
2026-06-08 • via Nuitee
G
Gabriella • couple • nz
6
Adequate
Pros:

Clean. Quiet

Cons:

The bathroom. Very wet

2026-06-06 • via Nuitee
K
Kathryn • couple • au
10
This was a brilliant place to stay if doing the loop. The Hotel organises everything for you including sleeper bus tran
Pros:

Tina. She was the most cutest, bubbly and very happy to help with everything. Spoke very good English and would go out of her way to make sure you had everything and was happy and comfortable. Thank you Tina

2026-06-04 • via Nuitee
Z
zaki • solo_traveller • es
9
2026-05-28 • via Nuitee