Grupotel Playa Club

Hotels
Grupotel
8.9 (1775 reviews)
De La playa s/n , Son Xoriguer , es

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Cons:
Noisy neighbors
Outdated room facilities

Categories

Cleanliness
8.21
Some reviews indicated issues like outdated room facilities and noise, which affect the perception of cleanliness.
Service
9.48
The staff are frequently described as friendly and attentive, providing a high level of service.
Location
9.22
Located in a beautiful spot near nature and close to the beach, which is highly praised.
Room Quality
8.67
Rooms are spacious and comfortable, although some mentioned outdated features.
Amenities
9
Facilities like the pool and spa were well-received, despite some mentions of cleanliness in the pool.
Value for Money
8.66
Generally considered good value, but some comments suggested room for improvement in complimentary amenities.
Food and Beverage
8.81
Breakfast and dining options were positively reviewed, though some specific items could have been better.
Overall Experience
9.18
Overall satisfaction was high, with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 21:26

Property Description

Luxurious Beachside Apartments

Swimming Pools and Wellness Facilities
Enjoy our swimming pool with a children's splash pool, indoor pool, sauna, fitness room, and massages to unwind and rejuvenate during your stay.

Delicious Dining Options
Indulge in a varied breakfast buffet each morning and savor hot and cold buffet options with show cooking at dinner. Relax at the lounge bar and pool bar with snack service available.

For an unforgettable beachside retreat with top-notch amenities, book your stay now at our hotel.

Important information:

Please note that children under 18 years old are not allowed to access to the SPAPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible at a location nearby (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 14 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.9
Based on 1775 reviews
Cleanliness: 8.21
Service: 9.48
Location: 9.22
Room Quality: 8.67
Amenities: 9
Value for Money: 8.66
Food and Beverage: 8.81
Overall Experience: 9.18
G
Gloria solo_traveller es
8
Pros:

Personal agradable. Habitación amplia y cómoda.

Cons:

Calidad de los zumos y bollería

2026-07-04 via Nuitee
M
Marta solo_traveller pt
9
2026-07-03 via Nuitee
J
Juan Antonio family_with_children es
9
2026-07-03 via Nuitee
M
Maffioli couple it
9
2026-07-03 via Nuitee
T
TRACY couple gb
8
Pros:

Clean , spacious and very comfortable hotel. Great breakfast and poolside bar. All staff friendly and efficient.

Cons:

Evening entertainment poor.

2026-07-02 via Nuitee
A
Amélie family_with_children fr
10
2ème année ici avec mon fils, sécuritaire, super bien placé. Personnel au petits soins ! Rien à dire ! Magique
2026-07-01 via Nuitee
E
Emma couple fr
9
2026-07-01 via Nuitee
R
Rossella Rita Silvana couple it
9
Pros:

Posizione, piscina e staff

Cons:

L’orario della colazione. Alle 8 e’ tardi.
Il bagno della stanza non è stato pulito bene

2026-06-30 via Nuitee
I
Ivan Roy couple es
9
2026-06-30 via Nuitee
C
Carola couple it
8
Pros:

Pulizia, bellezza appartamento, colazione buona e abbondante, piscina , parcheggio facile

Cons:

La location non è’ proprio centrale

2026-06-29 via Nuitee
A
Ana Elisa family_with_children es
9
Foi tudo excelente. Dias de descanso e diversão.
Pros:

O hotel é muito bem localizado. A equipe foi muito amável, receptiva e sempre nos atendeu muito bem. O café da manhã tinha boa variedade e tudo o que precisávamos.

Almoçamos duas vezes no bar da piscina e gostamos bastante. A comida era boa e os preços eram justos.

Um ponto que achei um diferencial foi que, no dia do check-out, como saímos antes do horário do café da manhã, o hotel disponibilizou um pequeno café com sanduíches, frios, frutas, café e sucos para os hóspedes nessa situação. Foi um cuidado que fez diferença.

Cons:

A academia poderia ser um pouco melhor equipada.

2026-06-29 via Nuitee
E
elisabeth couple fr
10
Personnel et piscine incroyable
Pros:

Honnêtement, j’ai passé un très agréable séjour. L’hôtel est situé dans la zone hôtelière de Cap d'Artrutx, ce qui est pratique, même si c’est une zone essentiellement composée d’hôtels. Je conseille de choisir un établissement avec une belle piscine, car même si la mer est à proximité, la piscine reste un vrai plus.

Les chambres sont impeccables, tout comme l’ensemble de l’hôtel. Un grand bravo au personnel d’entretien : on les voit peu, mais leur travail est remarquable. Les parties communes, les chambres et tous les espaces sont d’une propreté irréprochable.

Le personnel, que ce soit à la réception, dans les restaurants ou dans les différents services, est toujours souriant, professionnel et serviable. Rien à redire sur ce point.

En revanche, je vous conseille d’éviter les chambres situées au rez-de-chaussée. J’y ai séjourné et l’isolation phonique est insuffisante : le moindre déplacement de chaise ou de meuble dans la chambre du dessus s’entend énormément. Cela a malheureusement perturbé plusieurs de mes nuits. Des patins sous les chaises ou une meilleure isolation seraient vraiment appréciés.

Autre point à prendre en compte : si vous recherchez le calme absolu, ce n’est peut-être pas l’hôtel idéal. Il y a beaucoup de familles avec enfants, notamment autour des piscines. En revanche, pour les familles, c’est un excellent choix : tout est pensé pour les enfants et ils s’y amusent énormément.

Enfin, j’avais longtemps hésité entre plusieurs hôtels du secteur. J’ai pu visiter trois établissements voisins où séjournaient des amis et, très honnêtement, ils sont assez similaires. Il ne faut donc pas trop se prendre la tête dans le choix : les prestations sont globalement comparables.

Dans l’ensemble, je recommande cet hôtel sans hésiter.
Et un grand merci et coup de cœur à Javier, au bar de la piscine mais aussi au petit déjeuner le matin. Le plus, il a un magnifique accent français j’adore.

Cons:

Rien c’était top. Pour être chiante je dirai que ça manquait de thé et café dans la chambre. Mais c’était pas grave

2026-06-29 via Nuitee
E
Eloi solo_traveller es
7
2026-06-28 via Nuitee
L
luis couple es
9
Cons:

La ducha no colaba bien el desagüe

2026-06-28 via Nuitee
D
Denisa solo_traveller gb
10
Pros:

The location was amazing close to the great beach, restaurants and supermarket. The hotel grounds were really nice, clean, the staff were super polite, and the rooms were great, especially the one we stayed in. The food was awesome, and it didn't feel crowded at all... everything was perfect!

Cons:

-

2026-06-27 via Nuitee
M
Margarita family_with_children es
9
2026-06-27 via Nuitee
A
Alexander solo_traveller ch
6
Esperaba un hotel 4* y no fue así
Pros:

El personal en del hotel era muy amable, profesional y siempre dispuestos a satisfacer a los clientes. Digo en general porque realmente todo el personal era así, los de la recepción, los del restaurante, la chica que arreglaba la habitación, el salvavidas etc.

Cons:

Las habitación la cual me fue asignada 227 no estaba a la altura de un hotel 4* los muebles estaban bastante deteriorados, las puertas hacían mucho ruidos cuando se cerraban, la ducha se tupia, el refigerador bastante deteriorado. Es la segunda vez que escogo está cadena Grupotel, pero sinceramente no está a la altura a la cual me hospede el año, Grupotel Playa de Palma Suits &Spa en Mallorca.
La comida bastante repetida, cada día había lo mismo, sinceramente era fresca, però no estaba bien elaborada. En el baño de la recepción a una cierta hora no había agua pará lavarse las manos. Hacía mucho calor en la zona de la recepción porque abrian las puertas para ahorar aire acondicionado, me parece muy bien el ahorro de energía etc, pero los clientes deben de sentirse a gusto.

2026-06-27 via Nuitee
M
Monteforte solo_traveller it
8
2026-06-27 via Nuitee
G
Guillaume couple fr
9
Bel emplacement, digne d’un 4 étoiles
Pros:

Emplacement, piscine, parc, personnel

Cons:

Climatisation pas efficace malgré plusieurs relances

2026-06-27 via Nuitee
C
Cristina extended_group es
10
2026-06-27 via Nuitee