ibis Santos Valongo

Hotels
•
ibis
8.3 (818 reviews)
Praça Lions Clube 420 , Santos , BR

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Pets allowed
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Good location
Attentive service
Convenient amenities
Decent breakfast
Cons:
Cleanliness issues
Room quality problems
Overpriced for the services

Categories

Cleanliness
6.91
Multiple complaints about cleanliness, particularly the presence of mold and poor room condition.
Service
9.38
Generally positive remarks about staff attentiveness, despite one negative experience.
Location
9.42
Location favorable for accessing the port and other activities.
Room Quality
6.87
Issues with room size, maintenance, and quality, including outdated features.
Amenities
8.9
Adequate amenities for a short stay despite some missing items like soap and water.
Value for Money
7.86
Mixed feelings about the price in relation to quality and services; overpriced for some guests.
Food and Beverage
7.91
Breakfast is appreciated, but overall food quality could be improved.
Overall Experience
9.18
Overall a decent stay, though several aspects require attention.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 17:38

Property Description

Modern Accommodation with Convenient Amenities
Experience comfort and convenience at ibis Santos Valongo, ideally located near Santos Bus Station. Enjoy our air-conditioned rooms equipped with a desk, safety deposit box, and a flat-screen TV. The hotel offers free bikes, private parking, a restaurant, and a bar for your enjoyment.

24-Hour Front Desk and Free WiFi
Our 3-star hotel features a 24-hour front desk and luggage storage space, ensuring a seamless stay. Stay connected with complimentary WiFi throughout the property.

Nearby Attractions and Shopping
Explore Santos with ease as Miramar Shopping is just 5.9 km away. Visit Brisamar Shopping and Litoral Plaza Shopping for a retail therapy session. Don't miss out on the convenience of being just 66 km from Sao Paulo/Congonhas Airport.

Book your stay at ibis Santos Valongo now for a memorable experience!

Important information:

According to Brazilian Federal Law 8.069/1990, minors under 18 years of age cannot check into hotels unless they are accompanied by their parents or a designated adult. If a minor is accompanied by an adult other than his parents, it is necessary to present a written authorization for the minor to check into the hotel. Such authorization must be notarized and signed by both parents and presented along with notarized copies of their IDs.In the case of a minor accompanied by only one of the parents, it is necessary to present a notarized authorization signed by the absent parent, along with a notarized copy of that parent's ID

Please note that only one small dog with a maximum weight of 15 kg can be accommodated in each room upon previous request and at a surcharge. Guests traveling with pets are required to present a valid vaccination document of the animal upon check-in. Please note that pets are not allowed in the restaurant and bar areas and must not be left unaccompanied in the rooms. Please contact the property for further details.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.3
Based on 818 reviews
Cleanliness: 6.91
Service: 9.38
Location: 9.42
Room Quality: 6.87
Amenities: 8.9
Value for Money: 7.86
Food and Beverage: 7.91
Overall Experience: 9.18
A
Ana Carolina • couple • br
9
2026-10-17 • via Nuitee
M
Marcos • solo_traveller • br
9
2026-10-17 • via Nuitee
B
Breno • family_with_children • br
9
2026-10-16 • via Nuitee
Águida Ferreira Rocha • family_with_children • br
7
Bom custo e benefício
Pros:

Dessa vez não tomamos café da manhã

Cons:

O ar condicionado não funcionou

2026-10-15 • via Nuitee
L
Lucas • couple • br
8
2026-10-14 • via Nuitee
E
Enos • couple • br
8
Ótima hospedagem
Pros:

Instalações, atendimento e café da manhã.

Cons:

Jantar

2026-10-14 • via Nuitee
V
viviane • couple • br
9
Muito Boa a estadia e o café da manhã com ótimas opções
Pros:

Atendimento excelente

Cons:

Travesseiro não é confortável

2026-10-13 • via Nuitee
F
Fernando • extended_group • br
3
Poderia ter sido melhor l!
Pros:

Cama boa, café da manhã atende!

Cons:

Chuveiro péssimo, ficamos hospedado a em dois quartos no 12 andar e o mesmo problema aconteceu em ambos, derepente esquentava demais ou ficava frio demais, ou simplesmente ficava sem água, reclamamos no primeiro dia mas sem sucesso. Outro ponto a chagada do hotel , calçada da recepção está em reforma, simplesmente quebraram tudo, poderiam fazer por etapas, mas está péssimo o acesso dos pedestres, carros, um lugar que na me hospedaria novamente , precisa de manutenção, banheiro molha inteiro mesmo com box fechado, a porta do banheiro toda estufada de humidade, precisa de reparos urgente

2026-10-13 • via Nuitee
L
Luis Felipe • solo_traveller • us
5
I don’t intend stay at the same hotel again
Pros:

I didn’t have lunch

Cons:

The cleanliness, the door didn’t lock.
The comfort.
Somebody knock my door strongly for asking about the air conditioning. But, the issue is that this man has woken up me.

2026-10-12 • via Nuitee
M
Marcos Vinícios • couple • br
1
Catástrofe
Pros:

Nada

Cons:

Tudo

2026-10-12 • via Nuitee
M
Marcelo Adriano • solo_traveller • br
8
Pros:

Ambiente agradável, pessoas acolhedoras.

Cons:

O café da manhã achei o preço salgado, estava mais caro do que o almoço. Aliás, o café poderia estar incluido na diária ou custar no máximo metade do almoço/jantar. Refeição 55 reais, café da manhã 58?

O colchão não era tão firme e os travesseiros poderiam ser melhores.

2026-10-12 • via Nuitee
E
Elisangela Aparecida • solo_traveller • br
10
Excelente hospedagem
Pros:

Gostei das instalações e da limpeza, abrir a porta do quarto e encontrar cheirinho de limpeza foi excelente

Cons:

Eu achei o café da manhã bom, mas, pelo preço, precisa melhorar!

2026-10-12 • via Nuitee
F
Fabiano Araújo • solo_traveller • br
10
Foi maravilhoso.
Pros:

Limpeza impecável,vista maravilhosa,funcionários atenciosos.

Cons:

Acho que não tenho que falar do que não gostei,foi ótimo a minha estadia,espero voltar.

2026-10-12 • via Nuitee
C
Clodoaldo • couple • br
10
muito
Pros:

Não há o que reclamar

Cons:

sem comentários

2026-10-12 • via Nuitee
W
Wilson Roberto • couple • br
8
Cons:

Do preço

2026-10-12 • via Nuitee
A
Andre Luis • couple • br
8
Pros:

Localização. Gentileza da equipe do hotel.
Foi o padrão que esperava da estadia num Ibis.

Cons:

Nada que desabone.

2026-10-12 • via Nuitee
M
Marcos Veloso • solo_traveller • br
10
2026-10-10 • via Nuitee
M
marcia • couple • br
10
Foram 3 dias sem
Pros:

Simples, mas confortável

2026-10-10 • via Nuitee
R
Ricardo • couple • br
9
2026-10-07 • via Nuitee
K
Kayoko • solo_traveller • br
9
2026-10-07 • via Nuitee