ibis Santos Valongo

Hotels
ibis
8.3 (414 reviews)
Praça Lions Clube 420 , Santos , br

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Good location
Attentive service
Convenient amenities
Decent breakfast
Cons:
Cleanliness issues
Room quality problems
Overpriced for the services

Categories

Cleanliness
6.91
Multiple complaints about cleanliness, particularly the presence of mold and poor room condition.
Service
9.38
Generally positive remarks about staff attentiveness, despite one negative experience.
Location
9.42
Location favorable for accessing the port and other activities.
Room Quality
6.87
Issues with room size, maintenance, and quality, including outdated features.
Amenities
8.9
Adequate amenities for a short stay despite some missing items like soap and water.
Value for Money
7.86
Mixed feelings about the price in relation to quality and services; overpriced for some guests.
Food and Beverage
7.91
Breakfast is appreciated, but overall food quality could be improved.
Overall Experience
9.18
Overall a decent stay, though several aspects require attention.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 17:38

Property Description

Modern Accommodation with Convenient Amenities
Experience comfort and convenience at ibis Santos Valongo, ideally located near Santos Bus Station. Enjoy our air-conditioned rooms equipped with a desk, safety deposit box, and a flat-screen TV. The hotel offers free bikes, private parking, a restaurant, and a bar for your enjoyment.

24-Hour Front Desk and Free WiFi
Our 3-star hotel features a 24-hour front desk and luggage storage space, ensuring a seamless stay. Stay connected with complimentary WiFi throughout the property.

Nearby Attractions and Shopping
Explore Santos with ease as Miramar Shopping is just 5.9 km away. Visit Brisamar Shopping and Litoral Plaza Shopping for a retail therapy session. Don't miss out on the convenience of being just 66 km from Sao Paulo/Congonhas Airport.

Book your stay at ibis Santos Valongo now for a memorable experience!

Important information:

According to Brazilian Federal Law 8.069/1990, minors under 18 years of age cannot check into hotels unless they are accompanied by their parents or a designated adult. If a minor is accompanied by an adult other than his parents, it is necessary to present a written authorization for the minor to check into the hotel. Such authorization must be notarized and signed by both parents and presented along with notarized copies of their IDs.In the case of a minor accompanied by only one of the parents, it is necessary to present a notarized authorization signed by the absent parent, along with a notarized copy of that parent's ID

Please note that only one small dog with a maximum weight of 15 kg can be accommodated in each room upon previous request and at a surcharge. Guests traveling with pets are required to present a valid vaccination document of the animal upon check-in. Please note that pets are not allowed in the restaurant and bar areas and must not be left unaccompanied in the rooms. Please contact the property for further details.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs BRL 35 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for R$ 50 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 414 reviews
Cleanliness: 6.91
Service: 9.38
Location: 9.42
Room Quality: 6.87
Amenities: 8.9
Value for Money: 7.86
Food and Beverage: 7.91
Overall Experience: 9.18
C
Cleverson solo_traveller br
7
Cons:

Toalhas sujas. E demora para emissão da nota fiscal. Não tem um controle para emissão. O hóspede tem que ficar cobrando.

2026-05-29 via Nuitee
M
Murilo solo_traveller pt
8
2026-05-28 via Nuitee
M
Michelle couple br
5
Não é um hotel para pessoas exigentes
Pros:

Apenas da localização

Cons:

Estacionamento pago à parte, café da manhã ruim e banheiro sujo. O carro você não pode nem colocar na garagem para tirar suas malas com mais conforto, tiramos na entrada do hotel.

2026-05-28 via Nuitee
E
Ezauri solo_traveller br
9
Pros:

Estrutura moderna e confortável em termos de tamanho do quarto.

Cons:

No horário intermediário das refeições de almoço e jantar não tinham muitas opções para uma refeição leve.

2026-05-27 via Nuitee
S
Susan Araujo extended_group br
10
Pode ir sem erro .
Pros:

A localização , os quartos , o atendimento. Tudo ótimo e perfeito

Cons:

nada

2026-05-27 via Nuitee
C
Cleinils solo_traveller br
6
2026-05-27 via Nuitee
J
Jeanette solo_traveller be
8
Important à savoir!
Pros:

Bon rapport qualité/prix

Cons:

Les photos ne montrent pas les alentours de l'hôtel. Des favelas sont avoisinantes à l'hôtel et peuvent ne pas rassurer en tant que touristes. Il n'y a jamais eu de souci mais les photos de l'hotel faussent cette information.

2026-05-23 via Nuitee
J
Josué Castanho solo_traveller br
10
2026-05-22 via Nuitee
R
Rogerio solo_traveller br
10
Pouso tranquilo numa viagem a trabalho
Pros:

Cama boa, chuveiro bom, silêncio, organização e limpeza.

2026-05-22 via Nuitee
P
Pedro solo_traveller br
9
2026-05-21 via Nuitee
V
Victoria Federica solo_traveller br
8
2026-05-20 via Nuitee
B
Benedito couple br
3
Pessimo
Pros:

Quarto estava sujo e cheirando mofo

Cons:

Mofo

2026-05-20 via Nuitee
M
Maytê solo_traveller br
9
2026-05-17 via Nuitee
E
Eduardo Enrique solo_traveller br
2
2026-05-16 via Nuitee
C
Carlos Alberto solo_traveller br
5
Cons:

Funcionários da limpeza entraram no quarto no meio da noite.
Maior susto

2026-05-14 via Nuitee
C
Catarina solo_traveller br
10
2026-05-13 via Nuitee
L
Lidia solo_traveller br
10
Pros:

Atendimento muito bom, tudo limpo, próximo do porto

Cons:

Nao tem muito comércio aberto a noite

2026-05-13 via Nuitee
G
Gilvan couple br
5
Decepcionante.
Pros:

Localização é fácil. Disponibilidade de acomodações.

Cons:

Ar-condicionado do apartamento não estava funcionando. Precisamos mudar de andar, depois de já estarmos acomodados, inclusive malas desfeitas. O ar-condicionado de outra unidade do mesmo andar também estava com defeito. A mudança exigiu muito tempo e esforço. Prejudicou o nosso descanso. A iluminação do banheiro é deficiente. Não havia indicação do ramal de contato com a recepção em nenhum local no apartamento. Precisamos e tivemos que utilizar o telefone geral.

2026-05-12 via Nuitee
S
Silvânia das extended_group br
7
2026-05-11 via Nuitee
V
Viviani Bonfim solo_traveller br
10
Pros:

Localização e atendimento

2026-05-09 via Nuitee