Rooms Hotel Kazbegi

Hotels
8.7 (4856 reviews)
V. Gorgasali Street 1, Stepantsminda , Stepantsminda , ge

Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Stunning views
Excellent food
Friendly service
Cons:
Poor soundproofing
Limited spa size
Cramped bathrooms

Categories

Cleanliness
7.91
The cleanliness was mentioned with concerns about the missing AirPods, indicating potential lapses in attention to personal items.
Service
8.88
Service was described as kind and pleasant, though there were some complaints regarding the retrieval of lost items.
Location
9.42
The location was praised for its phenomenal views and exceptional experience.
Room Quality
7.37
The room quality was criticized for poor soundproofing and cramped bathrooms.
Amenities
8.9
Amenities like the indoor pool and spa services were appreciated.
Value for Money
8.86
Value for money reflects the overall quality expected from the hotel experience.
Food and Beverage
9.41
Dining was highlighted as excellent, showcasing the hotel's strong food offerings.
Overall Experience
8.88
The overall experience was satisfying with stunning views and good food.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-30 16:16

Property Description

Mountain Retreat at Hotel Kazbegi

At the base of Kazbek Mountain, Hotel Kazbegi offers a serene retreat just 7 km from the historic Gergeti Trinity Church.

Stylish Accommodations and Dining

Indulge in comfortable rooms and savor international cuisine at the wooden-furnished restaurant. Unwind with a book and a drink at the lobby bar, or dine on the terrace overlooking the majestic mountains.

Cultural Experiences and Convenient Location

Embark on cultural tours or join culinary masterclasses for a deeper immersion into the local lifestyle. With easy access to Kazbegi bus stop and shuttle services to Tbilisi Airport, convenience is at your fingertips.

Book your mountain getaway at Hotel Kazbegi now!

Important information:

Please note that extra beds are limited and subject to availability.

Please note that breakfast is excluded for guests using an extra bed in the room types. Please contact the property for further details.

Breakfast for children up to 6 years is free, half of the full price for 7-12 years and full price for children above 13 years.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 17 years old stay for GEL 100 per person per night when using an existing bed.
    People no matter the age stay for GEL 65 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 4856 reviews
Cleanliness: 7.91
Service: 8.88
Location: 9.42
Room Quality: 7.37
Amenities: 8.9
Value for Money: 8.86
Food and Beverage: 9.41
Overall Experience: 8.88
G
Gaon couple il
9
Pros:

מלון מעולה בקזבגי , לקחנו חדר עם נוף להר ..מהמם
ארוחת בוקר מעולה
בריכה מחוממת

2026-06-13 via Nuitee
F
Fazaan couple ae
8
Amazing location but the staff was not friendly
Pros:

Amazing location

Cons:

Not so friendly staff, pool staff was the only nice person

2026-06-13 via Nuitee
N
Nina couple de
8
2026-06-13 via Nuitee
T
Tuvia solo_traveller us
10
2026-06-13 via Nuitee
E
Eka couple gb
3
Not worth of money!
Pros:

Location and size of the rooms

Cons:

Very small bathroom! Old and tired hotel with very unhappy staff.

2026-06-12 via Nuitee
P
papava couple ge
10
2026-06-12 via Nuitee
M
Mariia couple us
10
2026-06-12 via Nuitee
I
Iris solo_traveller il
8
Pros:

את הנוף. ארוחת הבוקר.. עיצוב המלון.. זרם מים חמים במקלחת.. בריכה נראית נחמדה אבל לא יצא לנו להשתמש.

Cons:

רחוק מאוד מהמרכז ,היה נחמד אם היו עושים שאטלים,בכל זאת ...מלון מאוד יקר. מקלחת קטנה מדי ו מים עוברים לשירותים. צוות קבלה קריר .תאור. מאוד מאוד חלשה בחדר..מחיר מאוד גבוה ביחס לתמורה.

2026-06-12 via Nuitee
S
Siu To couple hk
8
Pros:

Location and view. The staff are for the most part decent. Breakfast was great

Cons:

The rooms are a bit on the smaller end despite the price tag, and the room and toilet do not come with enough hooks for hanging stuff off the wall that make the size issue a bit more of a problem.
Also during dinner service it seems like the restaurant is understaffed - it takes forever to place an order and get the bill

2026-06-12 via Nuitee
D
David solo_traveller ae
10
2026-06-10 via Nuitee
D
DAVID solo_traveller ge
1
2026-06-10 via Nuitee
M
Moshe family_with_children il
10
מומלץ בחום!
Pros:

מקום יוצא מן הכלל!!!

Cons:

הכל מושלם!

2026-06-10 via Nuitee
L
LIU extended_group cn
9
Pros:

地理位置是很好的,景观也是很好的。

Cons:

房间小了一点,洗澡的地方没有干湿分离

2026-06-10 via Nuitee
H
Haechool solo_traveller kr
4
Pros:

가격에 비해서 모든것이 실망스러웠다. 전망만 좋았지 직원들의 태도, 노후된 시설, 정성없는 아침식사(사흘간 똑 같은 식사메뉴) 등 ....이 정도면 호텔비 250라리 정도면 적당할듯

2026-06-09 via Nuitee
C
Christabel couple gb
10
Pros:

Location, location, location and amenities

2026-06-09 via Nuitee
O
Olga solo_traveller ru
10
2026-06-08 via Nuitee
Y
Yacov solo_traveller us
8
Pros:

Good facilities. Good breakfast. Good view (if facing the kazbeki)

Cons:

Small room. No closet. Water flooding from the shower to the bathroom

2026-06-08 via Nuitee
Марина couple ua
10
2026-06-08 via Nuitee
A
Abdul Ghaffoor couple ae
9
Excellent location and unforgettable mountain scenery, with some room for improvement in hospitality standards.
Pros:

This was my third visit to this hotel, and I keep coming back to spend some quality time and unwind. The beautiful mountain views, combined with the calm and quiet countryside of Kazbegi, create a truly special atmosphere. The peaceful surroundings make it an ideal place to relax and disconnect from the busy city life. I also ordered several items from the menu for an early dinner, and the food was good overall. As always, I enjoyed my stay and look forward to returning again.

Cons:

The main issue during my stay was the service at the restaurant. On two or three occasions, the staff mixed up my orders with those of other guests. I also had to wait more than an hour for a simple green tea. While I understand that the restaurant can get busy during the evenings, such a long wait for a basic order was disappointing.

Additionally, I was charged twice for the same item, and it took some time to explain and resolve the issue as the staff member taking the order was initially unwilling to acknowledge the mistake. I experienced a similar situation during my visit in 2023, so I believe this is an area that management should focus on improving, especially considering the hotel’s premium pricing.

Another point is the lack of luggage assistance. A hotel of this standard would benefit from having bellboy services available to assist guests with their baggage.

2026-06-06 via Nuitee
O
Omer couple gb
5
This hotel can be improved
Pros:

The hotel is in a picturesque location, clean air, plenty of space in the common areas. The buffet breakfast was good with a great variety, and good coffee, though the omlette was disappointingly salty

Cons:

The room was boiling hot at night despite the open window and there was no obvious way to switch the heating off. The pillows were large and uncomfortable. We couldn't sleep.
When leaving the hotel our taxi was turned back at the gate: apparently the cleaner said we used a pay-for charger in the room (which we haven't seen). It's a rediculous way to treat customers.

2026-06-05 via Nuitee