Zvezdnaya Eco-Hotel

Hotels
9.4 (211 reviews)
Galamat microdistict 795 , Almaty , kz

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Accommodating staff
Beautiful mountain views
Cons:
High prices for the service
Service issues with deposit refunds

Categories

Cleanliness
8.9
Overall cleanliness was acceptable but noted issues with room cleaning.
Service
9.9
Staff were described as accommodating and helpful, enhancing the stay.
Location
9.9
Location praised for beautiful mountain views, but noted to be remote.
Room Quality
9.4
Rooms well maintained with some small limitations noted in shower.
Amenities
9.4
Amenities described positively, though some were limited like the shower.
Value for Money
8.9
Some reviews mentioned high prices and not enough value for the cost.
Food and Beverage
8.9
Food quality was criticized, suggesting prices are high for the offerings.
Overall Experience
9.9
Overall a very positive experience with some minor issues reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 19:19

Property Description

Luxurious Accommodations
Experience comfort and relaxation in our rooms featuring balconies, flat-screen TVs, and free toiletries. Select rooms also offer a seating area for your convenience.

Exceptional Dining Options
Enjoy a delicious breakfast with options ranging from à la carte to continental to American, ensuring a delightful start to your day at our restaurant.

Convenient Location
Ideally situated just a short distance from popular attractions like Dolphin Entertainment Centre and Kasteev State Museum of Arts, make the most of your stay at Zvezdnaya Eco-Hotel.

Book now to secure your stay at our elegant eco-hotel nestled in the heart of Almaty.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.4
Based on 211 reviews
Cleanliness: 8.9
Service: 9.9
Location: 9.9
Room Quality: 9.4
Amenities: 9.4
Value for Money: 8.9
Food and Beverage: 8.9
Overall Experience: 9.9
A
Abdrashev couple kz
9
2026-08-28 via Nuitee
D
Dipali solo_traveller qa
10
Wonderful Experience
Pros:

Wonderful experience

We had a really nice experience here. The staff were very friendly and accommodating. We arrived early, so we had to wait for our room, but we were able to relax in the cafeteria, which had a really nice and peaceful ambiance.

One of the highlights was trying their non-alcoholic mulled wine — it was absolutely amazing and highly recommended! 🍷

We stayed in the standard room. It was a little small, but completely fine, cozy and comfortable for our stay. The cleanliness was excellent and everything was well maintained.

The property also offers bigger rooms with mountain views, which looked beautiful as well. However, personally, I preferred the city-view room, especially at night and, even more, during sunrise. The view was beautiful and made the stay feel special.

The breakfast was delicious, with good variety and generous portions. The only downside is that the property is a little far from the city, but honestly, that also adds to its charm and makes it a nice place to escape the busy city atmosphere.

Overall, this is definitely a place I would recommend to anyone looking for a different and memorable experience. If I get the chance to visit again, I would definitely come back!

Cons:

The day we stayed here, the restaurant at the property was closed by 7pm due to some acceptable reasons, which we found out from reception after we went there for dinner.

If the guests were made aware of this, when they decide to close in the evening, that could be great.

We ordered food from outside for our stay, and the rest was good.

2026-08-28 via Nuitee
S
Shadaab Mohammed family_with_children ae
9
Pros:

Location

Cons:

Nothing specific

2026-08-27 via Nuitee
M
Mh91 solo_traveller de
9
Pros:

beautiful property, get the mountain view room it's much better
you can pay by card
good breakfast
comfortable bed and clean modern space
breath taking views from the mountain view room balcony

Cons:

breakfast is late starts at 9 and they are so slow so don't plan an early day, took around 40 mins to get it
sofa bed was uncomfortable
staff is not friendly honestly
road to property is rough and bad

2026-08-27 via Nuitee
V
Valeria couple ru
9
2026-08-27 via Nuitee
Алгырнияз couple kz
6
2026-08-24 via Nuitee
Алексей extended_group ru
9
2026-08-24 via Nuitee
K
Kanat couple kz
10
2026-08-21 via Nuitee
K
Kamila couple kz
9
2026-08-21 via Nuitee
G
Galymzhan couple kz
8
2026-08-20 via Nuitee
E
Ethar couple om
9
The hotel was nice and clean the staff were very nice and friendly and helpful
Pros:

Everything is good the view the weather the place but the road till we arrived was not good

Cons:

Nothing

2026-08-19 via Nuitee
S
SULTAN OFI solo_traveller om
8
Pros:

فندق نظيف وهادئ جدا .. تجربه مميزه تقضيها بعيد عن الضجيج مطل على المدينه مع منظر مميز بالليل

Cons:

نظام الافطار، تختار المن الطلبات الموجوده ويتم تقديمه نفس الصوره 👎
لا توجد فعاليات في الفندق
السرير كان ناعم اكثر من اللازم وغير مريح

2026-08-17 via Nuitee
A
Azamat couple kz
7
Pros:

Понравилась локация и атмосфера, завтрак очень хороший !

Cons:

Цена на питание , особенно паста , и кровать , немного узкая кровать для к30

2026-08-17 via Nuitee
Бекназар couple kz
9
2026-08-17 via Nuitee
F
Fahmi couple ae
10
2026-08-16 via Nuitee
A
Anna couple kz
8
Pros:

Хорошее местоположение, чистые номера

Cons:

Несколько раз проговорили важность подачи завтрака вовремя из-за отъезда сразу на работу, получили подтверждение и в итоге завтрак опоздал на 40 минут

2026-08-15 via Nuitee
Асель solo_traveller kz
10
Pros:

Местоположение классное, умный дом, проектор, тишина, горы, вид на город, освещение ночью, завтрак не большой но сытный, уютный глемпинг где то в горах

Cons:

Ночью охраняют, но слышно всех кто проезжает и лошадей, и фейерверк, и дождь об панорамные окно сверху, уснуть можно если один

2026-08-15 via Nuitee
D
DANICA ANNE couple ae
6
The capsule was not well maintained, especially the shower room. The shower head was broken, and the metal holder was al
Pros:

The Mountain View.

Cons:

Not clean as it should be. Broken shower head. The staff should have more trainings. They don't even smile.

2026-08-14 via Nuitee
I
Irina extended_group ru
10
Для еще более хороших впечатлений желательно улучшить небольшой участок дороги к отелю.
Pros:

Отлично расположен. Не так жарко как в городе, прекрасные виды на город и горы. Персонал шел на все наши просьбы - ранний завтрак, уборка и прочее.

Cons:

Капсулы тесноваты для проживания более одной ночи. Мы жили неделю и нам некуда было развешивать одежду.

2026-08-13 via Nuitee
S
Sadia family_with_children sa
9
Pros:

I liked the staff, atmosphere and the place's vibes.

2026-08-12 via Nuitee