Infinity Park Hotel

Hotels
7.8 (1184 reviews)
Merced 54 , Santiago , cl

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Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Safety deposit box
Shuttle service (additional charge)
Coffee Shop on site
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Excellent location
Friendly service
Good breakfast
Cons:
Cleanliness issues
Noise from street
Older hotel conditions

Categories

Cleanliness
6.63
Some reviews indicated issues with cleanliness, particularly with bathrooms and overall upkeep.
Service
8.6
Positive comments about the staff's kindness and attention, making it a key highlight.
Location
9.14
Many reviews praised the hotel's excellent location close to major attractions and transport.
Room Quality
7.09
Mixed feedback on room quality; some mentioned small rooms and need for updates.
Amenities
7.12
Mention of missing amenities like face towels and microwaves negatively impacted this category.
Value for Money
8.08
General sentiment sees good pricing for the location and service, although the hotel is older.
Food and Beverage
7.63
Breakfast received a mix of appreciation and criticism; some enjoyed it while others found it lacking.
Overall Experience
8.1
Guests generally had a favorable experience, with highlights on location, service, and some amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 23:24

Property Description

Central Location
Modern Amenities
Stunning Views

To experience a perfect blend of convenience, comfort, and beauty, book your stay at Infinity Park Hotel today.

Important information:

Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%. To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency.
In case of no show the invoice will be billed in local currency, including this additional fee (IVA).
This additional fee (IVA) is not included in the hotel rates and must be paid separately.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.8
Based on 1184 reviews
Cleanliness: 6.63
Service: 8.6
Location: 9.14
Room Quality: 7.09
Amenities: 7.12
Value for Money: 8.08
Food and Beverage: 7.63
Overall Experience: 8.1
A
alexandraaa • solo_traveller • cl
10
2026-06-06 • via Nuitee
M
Maria Isabel • family_with_children • cl
5
2026-06-05 • via Nuitee
F
FRANCISCO JAVIER • solo_traveller • cl
9
Una estancia positiva
Pros:

La calidades de la recepción

Cons:

Muy poca ropa de cama

2026-06-05 • via Nuitee
P
Pereira • solo_traveller • br
9
2026-06-04 • via Nuitee
C
Cinthia • solo_traveller • cl
10
Pros:

Comodidad y la ubicación

Cons:

Deberían tener un espacio para fumadores

2026-06-01 • via Nuitee
M
marleny • solo_traveller • co
8
Pros:

La ubicacion

Cons:

Mucho ruido

2026-06-01 • via Nuitee
A
Ana • solo_traveller • cr
7
Solo tarjeta
Pros:

El personal,amable y en disposicion de ayudar

Cons:

No pude pagar en dólares ni moneda local,porque no tenían para dar cambio

2026-05-26 • via Nuitee
A
Alarcon • solo_traveller • cl
8
Pros:

Ubicación y desayuno

Cons:

El televisor no funcionaba de manera correcta así como su control remoto

2026-05-25 • via Nuitee
J
Juan Andrés • couple • cl
7
Parada antes de seguir viaje
Pros:

Muy buena ubicación; muy amables en recepción.

Cons:

El agua caliente al desayuno estaba en realidad tibia; nos explicaron que no podían conectar simultáneamente el hervidor del agua y la cafetera.

2026-05-25 • via Nuitee
H
Holmgren • solo_traveller • se
6
2026-05-25 • via Nuitee
A
Aguilera Cornejo • solo_traveller • cl
9
2026-05-23 • via Nuitee
G
Graciela • solo_traveller • us
4
2026-05-22 • via Nuitee
D
dilek • solo_traveller • tr
8
Konaklama için güzel seçenek
Pros:

Konumu, resepsiyonda çalışan kişi çok iyiydi

Cons:

Kahvaltı çok zayıftı

2026-05-20 • via Nuitee
J
Juliana • solo_traveller • br
7
Hotel razoável para quem quer ficar em Lastarria
Pros:

A localização é próxima dos bares de Lastarria, mas fora do tumulto. O quarto estava muito limpo.

Cons:

A cama é muito desconfortável e os travesseiros também. Não foram colocadas toalhas de rosto (levaram depois da terceira solicitação). O café da manhã não tem muita variedade, os ovos estava frios e as sementes de abóbora estavam com bichos.

2026-05-19 • via Nuitee
P
patricia • solo_traveller • ar
10
Más que satisfactoria
2026-05-18 • via Nuitee
E
Espinoza • solo_traveller • cl
1
Pros:

Nada

Cons:

Las habitaciones , apenas abrí la ventana vi una muralla, no entra luz natural

2026-05-17 • via Nuitee
B
Boris • solo_traveller • cl
10
Pros:

Atencion del recepcionista muy buena? Personal atento a las peticiones

Cons:

Las almohadas muy duras

2026-05-16 • via Nuitee
D
Danilo Vasquez J. • solo_traveller • cl
9
Pros:

Buen trato del personal, buen desayuno

Cons:

Me quede 2 noches, y nadie indico que debía solicitar que hicieran la cama, se supone que en todos lados hacen las camas todos los dias, y la tarjeta de indicación solo hace referencia al aseo y no ala cama

2026-05-14 • via Nuitee
M
Mauricio • solo_traveller • cl
8
No
Pros:

Ya

Cons:

Y

2026-05-14 • via Nuitee
S
SOFIA EUGENIA • solo_traveller • cl
5
Pros:

Buena ubicación central y cerca del metro

Cons:

De primera no nos gustó el tema de que el baño tenia fallas como la manilla de la puerta, taza del baño y muy poco espacio en el baño, además de eso que la última instancia en la pieza en que nos alojamos en el pasillo estaba pasado a cigarrillo siendo que las habitaciónes esta prohibido fumar y nosotros al salir estaba muy ediondo, lo otro es que no colocan suficiente cónfort al igual que las toallas encontramos que dos toallas para dos personas no es suficiente ya que para usarla al día siguiente había que usarla humedas ya que no habían más

Lo otro es que las manillas de las ventanas estaban malas ya que no se podía cerrar las piezas

Otro reparo solo hay servicio de cafetería hasta cierto horario

2026-05-12 • via Nuitee