Sense Hotel Taiping

Hotels
7.9 (1577 reviews)
No. 67, Taiping Centre Point, Susur Larut, (Jalan Istana Larut) 34000 Taiping, Perak Darul Ridzuan , Taiping , my

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Clean
Good location
Spacious rooms
Good amenities
Friendly service
Cons:
Poor room cleaning
Dim lighting
Breakfast issues
Acoustic isolation problems

Categories

Cleanliness
7.79
Multiple mentions of cleanliness, but some complaints of poor room cleaning.
Service
8.26
Generally perceived as good service, with some minor issues.
Location
8.8
Frequent positive remarks regarding the location's convenience.
Room Quality
7.75
Some rooms are spacious but complaints about dim lighting and sound isolation.
Amenities
7.78
Limited amenities and accessibility issues reported.
Value for Money
8.24
Generally good value for the services provided, with some exceptions.
Food and Beverage
6.79
Complaints about breakfast quality and quantity.
Overall Experience
7.76
Overall positive experience with noted improvements needed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 06:47

Property Description

Convenient Location
Located opposite Taiping Sentral Mall, offering shopping, dining, and entertainment options. Adjacent to TESCO Taiping.

Comfortable Accommodation
Air-conditioned rooms with flat-screen TV, laptop safe, and en suite bathroom with power shower and hairdryer.

Nearby Attractions
Just 3 km from Taiping Zoo and Night Safari, and 69 km from Penang International Airport.

Book now for a memorable stay at Sense Hotel – Taiping.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Please note that for guests requiring a tax invoice in the name of their company upon check-out, please email a request to the accommodations. Please allow 14 working days for the property to process the request.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.9
Based on 1577 reviews
Cleanliness: 7.79
Service: 8.26
Location: 8.8
Room Quality: 7.75
Amenities: 7.78
Value for Money: 8.24
Food and Beverage: 6.79
Overall Experience: 7.76
I
Ibrahim • couple • my
10
2026-06-13 • via Nuitee
A
Amylia • extended_group • my
8
2026-06-11 • via Nuitee
S
Syed Ahmad Naufal • couple • my
5
2026-06-07 • via Nuitee
M
mohd • family_with_children • my
10
Pros:

Sangat selesa

2026-06-05 • via Nuitee
A
Archana • couple • my
10
Pros:

All good

Cons:

Parking under the property management .

2026-06-03 • via Nuitee
D
Daniel Seh Yew • couple • my
8
Pros:

Location is convenient, plenty of parking bays. There is also a food court within walking distant.

2026-06-02 • via Nuitee
C
Chia • solo_traveller • my
8
Pros:

Overall is good

Cons:

Just the noise from other rooms kid's crying doors open & close very loud. Can't sleep well. If the sound proof can improve will be the best

2026-06-01 • via Nuitee
M
Mohammad Farhan • couple • my
8
2026-06-01 • via Nuitee
Z
ZAMAN • solo_traveller • my
8
2026-05-31 • via Nuitee
A
aiman • solo_traveller • my
6
2026-05-31 • via Nuitee
K
Kuganeswari • family_with_children • my
10
Complaint Regarding Receptionist Conduct
Pros:

Had a great stay! The hotel environment was clean, comfortable, and peaceful. Everything I needed was just a short walk away, with many shops nearby.

Cons:

Subject: Complaint Regarding Receptionist Conduct

I would like to raise a complaint regarding the service I received from your receptionist, Shantini.

Upon arrival, I greeted her with “Good evening,” but she did not acknowledge or respond. Instead, she immediately turned to speak with her colleague in Malay, which felt unprofessional and dismissive.

Additionally, when explaining the charges (RM50 deposit and approximately RM3 for the Perak government fee), her tone came across as rude and condescending, as if I did not understand basic information. This made the interaction uncomfortable and disrespectful.

Customer service should always reflect professionalism, courtesy, and respect. Unfortunately, this experience did not meet those expectations. I strongly suggest that Shantini improves her communication tone, customer greeting etiquette, and facial expressions when with customers.

I hope appropriate action or training will be taken to ensure better service in the future.

Thank you.

2026-05-30 • via Nuitee
J
Jad Khalidan • couple • my
5
2026-05-30 • via Nuitee
M
MD SABRI • solo_traveller • my
7
2026-05-29 • via Nuitee
A
Azlina • solo_traveller • my
8
2026-05-27 • via Nuitee
M
Mary • solo_traveller • my
9
2026-05-27 • via Nuitee
A
AH • solo_traveller • my
10
2026-05-25 • via Nuitee
A
Anisah • extended_group • my
10
2026-05-20 • via Nuitee
F
Fairuz • solo_traveller • my
8
Pros:

Comfy bed, spacious , water flow for shower

Cons:

Pipe leakage

2026-05-12 • via Nuitee
F
Faiz Aniq • family_with_children • my
7
Our overnight stay at this hotel was a great experience. The service we received was exceptional, the view was nice &
Pros:

The view from our room was fantastic. We love the service from the staffs - friendly & welcoming. They helped my wife carry our luggage to our room while I went out to get cash from a nearby ATM 👍🏻

Cons:

Not very soundproof since we could hear other guest talking throughout the hallway. A little inconvenient, especially at night, since we had our 7-months old baby with us.

2026-05-09 • via Nuitee
S
Suhaimi • solo_traveller • my
7
2026-05-08 • via Nuitee