Flat Hotel Guarulhos SL Aeroporto GRU

Hotels
8.4 (32 reviews)
32 Rua Rafael Balzani , Guarulhos , br

listing image 1
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Facilities

Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Soundproof rooms
Hot tub/Jacuzzi
See all facilities

Review Highlights

Pros:
Comfortable rooms
Attentive staff
Good location
Well-arranged and clean
Cons:
Privacy issues
Slow check-in service

Categories

Cleanliness
7.51
There was a mention of the room being comfortable and well-arranged, but a complaint about privacy and the staff entering unexpectedly suggests room for improvement.
Service
8.98
Multiple reviews highlighted excellent service, with staff being described as attentive and accommodating, contributing positively to the overall experience.
Location
8.52
Several reviews mentioned good location, which aligns with positive experiences but without strong negative points.
Room Quality
8.47
The room was described as comfortable, spacious, and as shown in photos, indicating satisfaction with room quality.
Amenities
8.5
The amenities are generally well-received, with no specific complaints; seems suitable for the hotel tier.
Value for Money
8.46
The value for money is implied to be good based on overall positive sentiments, especially in regards to the services received.
Food and Beverage
8.41
There was no specific mention of food and beverage, so assigned the target overall rating.
Overall Experience
8.38
Overall experience seems favorable based on the positive mention of service, comfort, and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 07:09

Property Description

Luxurious Amenities: Enjoy a range of upscale amenities including a fitness centre, indoor pool, sauna, hot tub, and kids' club.

Comfortable Accommodations: Relax in rooms equipped with air conditioning, flat-screen TVs, and plush bed linens.

Convenient Location: Close proximity to attractions like Estádio do Canindé and Anhembi Convention Center, as well as Guarulhos International Airport.

Book now to experience a blend of comfort and convenience at Flat Hotel Slaviero Guarulhos!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.4
Based on 32 reviews
Cleanliness: 7.51
Service: 8.98
Location: 8.52
Room Quality: 8.47
Amenities: 8.5
Value for Money: 8.46
Food and Beverage: 8.41
Overall Experience: 8.38
K
Kevin • couple • za
1
Pros:

The position.

Cons:

The shower head was full of fungus. Disgusting. There was a TV, but no remote and one of the wires was disconnected. No safe. No kettle. When I booked it had said complementary airport shuttle. Then I was told by email that this wasn't so. On checkout I was told that I couldn't even pay them extra to use the shuttle, and had to get a taxi. They said that all this was because it was a "flat hotel " and not a hotel as such. Also that they were not responsible for the filth in the shower. Even though checkin was at the same place as the "hotel ", the restaurant was the same, the lifts were the same, etc.

None of this is made clear on Hotels.com

Travellers beware!

This was without doubt, the worst place I have ever stayed. And I have stayed at some pretty bad places.

Enough to put one off travelling to Brazil or of using this hotel group.

2026-04-24 • via Nuitee
T
Tiago Santana Da Silva • solo_traveller • br
10
Top
Pros:

Top

Cons:

Top

2026-04-17 • via Nuitee
M
Marcio • couple • br
10
Pros:

Tudo

2026-01-21 • via Nuitee
G
Graziele Cristina de • couple • br
10
Maravilhoso
Pros:

Quarto lindo aconchegante

Cons:

Estacionamento era gratuito mas fui cobrada

2026-01-04 • via Nuitee
G
Graziele Cristina de • couple • br
10
Maravilhosa só precisa organizar o estacionamento
Pros:

Amei tudo e as piscinas

Cons:

Café da manhã muito caro para uma pessoa 60 reais e o estacionamento que deveria ser grátis me cobraram 70 reais

2026-01-04 • via Nuitee
G
Graziele Cristina de • couple • br
10
Maravilhoso
Pros:

Quarto lindo

Cons:

Estacionamento era gratuito mas fui cobrada

2026-01-04 • via Nuitee
J
Junming Wang • solo_traveller • cn
10
2025-12-25 • via Nuitee
S
sidnei folini • couple • br
9
2025-12-21 • via Nuitee
H
HERON CASTRO • solo_traveller • br
9
2025-12-16 • via Nuitee
N
Noeli • solo_traveller • br
10
Gostei muito, indico e irei nbovamente
Pros:

O Quarto estava muuuuuito bem arrumado e limpo.
Bem confortável.

2025-11-28 • via Nuitee
T
TATIANA • solo_traveller • br
9
2025-11-15 • via Nuitee
B
Bruno • solo_traveller • es
10
2025-11-03 • via Nuitee
A
Ailton • couple • br
8
2025-10-31 • via Nuitee
W
Wendell Renatto • family_with_children • br
10
2025-10-28 • via Nuitee
J
José Antonio • couple • br
8
2025-10-26 • via Nuitee
J
Jakob • couple • br
10
Por ser um flat, superou minhas expectativas
Pros:

Localização boa

2025-10-25 • via Nuitee
K
Karol • solo_traveller • br
10
Uma estadia excelente!
Pros:

Amei absolutamente tudo! O quarto é super confortável, limpo e silencioso — perfeito para descansar. O atendimento foi excelente, todos muito atenciosos e prestativos. O proprietário foi extremamente gentil e conseguiu estender minha estadia das 11h às 14h, o que fez toda a diferença, já que meu voo era só à noite. Além disso, guardaram minhas malas com todo cuidado, o que me permitiu aproveitar o dia tranquila, sem precisar esperar sozinha no aeroporto. Foi um atendimento humano e acolhedor, algo raro hoje em dia!

2025-10-24 • via Nuitee
L
leila • solo_traveller • br
10
Ótimo custo benefício !
Pros:

Localização

Cons:

Gostei de tudo

2025-10-12 • via Nuitee
A
Adenir • couple • br
9
2025-10-07 • via Nuitee
L
Laura • couple • br
10
Pros:

O quarto era grande, exatamente como nas fotos!

2025-10-06 • via Nuitee