Facilities

WiFi available
Free WiFi
24-hour front desk
Room service
Heating
Family rooms
Laundry
Luggage storage
Airport shuttle
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly and attentive staff
Clean and comfortable environment
Great breakfast options
Ideal location
Cons:
Lack of ventilation in some rooms
Claustrophobic room experience for some guests

Categories

Cleanliness
9.21
Cleanliness was generally praised across multiple reviews, indicating high standards.
Service
9.68
Numerous mentions of friendly and attentive staff suggest excellent service.
Location
9.22
The location was frequently highlighted as ideal and convenient.
Room Quality
8.37
Issues mentioned regarding room ventilation and amenities affected the perception.
Amenities
8.7
Amenities noted, but some guests felt items could be improved.
Value for Money
9.16
Overall good feedback suggests guests felt they received value for their stay.
Food and Beverage
9.21
Food quality received positive remarks, especially the breakfast.
Overall Experience
9.28
Guests had a wonderful experience, with some minor suggestions for improvements.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 12:17

Property Description

Ideal Location in Cusco
Located in the heart of Cusco, minutes away from popular attractions like Church of the Company and Cathedral of Cusco.

Comfortable Rooms
Rooms equipped with modern amenities including flat-screen TVs, private bathrooms, and cozy bedding for a relaxing stay.

Convenient Services
Enjoy the convenience of room service, a 24-hour front desk, and currency exchange facilities for a hassle-free experience.

Book your stay at CASA CRISTOBAL Hotel Boutique for an unforgettable Cusco getaway.

Important information:

Please note that there is a 5% charge when you pay with a credit card or debit card.

Please note that the total amount of the reservation must be paid at check-in.

Please note that this property does not allow events (bachelor party and similar parties).

Please note that no noise can be made from 21:00 pm until 7:00 am.This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.1
Based on 458 reviews
Cleanliness: 9.21
Service: 9.68
Location: 9.22
Room Quality: 8.37
Amenities: 8.7
Value for Money: 9.16
Food and Beverage: 9.21
Overall Experience: 9.28
S
Segovia • couple • mx
9
Pros:

El trato del personal fue impecable

Cons:

La regadera del baño tiene fuga y se mojaba todo el piso del baño

2026-06-18 • via Nuitee
K
Kimberly • solo_traveller • us
10
Pros:

Amazing breakfast, attentive & helpful staff, beautiful room

Cons:

3rd floor room, no elevator

2026-06-18 • via Nuitee
A
Anastasiia • couple • de
10
Wunderbares Hotel, super freundl ches und hilfreiches Personal, leckeres Frühstück, dusche direkt mit heißem Wasser, gut
Pros:

Gründliches hilfsbereites Personal, vor allem Rodrigo, leckeres Frühstück und dazu auch noch Latte Art auf dem Café, was schmeckt. Zimmer sauber und den Bildern entsprechend, Netflix und Disney sind in dem Zimmer angeschlossen, wilkommenstee war sehr lecker.

Cons:

An dem Frühstücksort war ziemlich kalt.

2026-06-17 • via Nuitee
L
Luisa • couple • br
9
Estadia agradável.
Pros:

Quarto amplo e com bastante espaço para guardar as malas. Cama confortável e tudo sempre limpo. Funcionários muito educados!

Cons:

Água do banheiro esfriava com frequência, mesmo estando no máximo.

2026-06-16 • via Nuitee
N
Nicolas • solo_traveller • fr
10
Pros:

Personnel sympathique. Le petit déjeuner est bon. Possibilité d'avoir un petit déjeuner à emporter si on part tôt. Le logement est propre, calme et bien équipé.

2026-06-16 • via Nuitee
S
SANDRA • solo_traveller • es
10
Pros:

La ubicación y el personal muy amable

2026-06-15 • via Nuitee
S
SANDRA • solo_traveller • es
10
Pros:

La atención del personal fue maravillosa en todi momento

2026-06-15 • via Nuitee
Φαίη. • couple • gr
10
2026-06-14 • via Nuitee
S
Shaurya Singh • couple • us
7
2026-06-14 • via Nuitee
M
Marie • couple • us
9
Pros:

Good location and great staff. They are there 24 hours to assist.

2026-06-12 • via Nuitee
I
Itamar • solo_traveller • il
10
2026-06-11 • via Nuitee
J
Justin • couple • us
8
good place and location
Pros:

place was great adn good location and havent had any problems

2026-06-10 • via Nuitee
J
Jamie • couple • us
10
Pros:

About an 8 minute walk to the square, really nicely decorated, a bit loud in the night on the street but nothing you can’t sleep through (and I’m a light sleeper), staff was very friendly

2026-06-10 • via Nuitee
D
Daniane • couple • br
8
Pros:

Gostei muito do atendimento de todos os funcionários, em especial ao Luis. Café da manha delicioso!

Cons:

Chuveiro n]ao ficava muito quente.

2026-06-09 • via Nuitee
H
Holly • couple • gb
10
Clean, comfortable facilities, with an excellent breakfast and good coffee. Added touches like tea on arrival and bag st
Pros:

Clean, comfortable facilities. The breakfast was excellent, even better than expected with a menu of cafe style plates to choose from and quality coffee! Staff were helpful storing bags and making us tea on arrival.

2026-06-08 • via Nuitee
B
Brent • solo_traveller • us
10
2026-06-07 • via Nuitee
C
Ceasha • couple • ca
7
The staff made the difference
Pros:

Daily cleaning service, great breakfasts and accommodating staff and very close to the city centre

Cons:

The hot water was not as hot as I would have liked it to be. The hottest setting was lukewarm

2026-06-07 • via Nuitee
M
mayra • solo_traveller • ar
10
Pros:

Super lindo el hotel, el desayuno y su gente.

2026-06-07 • via Nuitee
M
Martin • couple • ar
10
Muy buen hotel
Pros:

Personal y la
Comodidad

Cons:

Un poco viejo el colchón y varios días nos bañamos con agua tibia

2026-06-06 • via Nuitee
G
Giovanni • solo_traveller • br
10
2026-06-05 • via Nuitee