Comfort Suites Milwaukee West

Hotels
•
Comfort Suites
7.6 (415 reviews)
11777 West Silver Spring Drive , Milwaukee , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Friendly staff
Cleanliness
Good location
Cons:
Dirty rooms
Poor food quality
Safety concerns

Categories

Cleanliness
6.6
Several mentions of dirty carpets, hair in beds, and a musty smell negatively impacted the perception of cleanliness.
Service
9.6
Many reviews praise the courteous and helpful staff, indicating a strong emphasis on good service.
Location
8.6
The location was often mentioned positively, with guests appreciating its accessibility.
Room Quality
6.1
Issues like moldy smells, bugs, and old furniture significantly decreased the rating for room quality.
Amenities
7.6
Amenities like breakfast options were noted; however, some aspects like the lack of clean towels at the pool were mentioned negatively.
Value for Money
8.1
Some guests felt they could find better value elsewhere, but others felt satisfied given the location.
Food and Beverage
6.6
Several reviews mentioned dissatisfaction with breakfast options and quality.
Overall Experience
7.6
Mixed experiences with some guests expressing disappointment while others enjoyed their stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-19 04:11

Property Description

Comfort Suites Milwaukee West offers a convenient location just a short drive from downtown Milwaukee. Modern Amenities in each room include free WiFi, flat-screen TVs, and coffee makers. Guests can relax in the indoor pool or stay active in the fitness center at Milwaukee West Hyatt Place. Explore nearby attractions like Currie Park Golf Course and Mayfair Mall. Book your stay now and experience comfort and convenience at Comfort Suites Milwaukee West.

Important information:

Guests must be at least 21 years old to reserve a room at this property.

No prepaid cards allowed.

Please note that parties in guestrooms and pool parties are not allowed.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

7.6
Based on 415 reviews
Cleanliness: 6.6
Service: 9.6
Location: 8.6
Room Quality: 6.1
Amenities: 7.6
Value for Money: 8.1
Food and Beverage: 6.6
Overall Experience: 7.6
C
Chaste • solo_traveller • us
5
Cons:

The bathroom wasn’t clean. Shower had hair in it, toilet when lifted seat you could tell hadn’t been cleaned after last guest then the debris on floor under sink. Floor had not been swept or mopped if they do that (dropped something) that’s how I know the floor was dirty. Otherwise a decent stay to sleep

2026-05-24 • via Nuitee
T
Tara • solo_traveller • us
2
Pros:

The staff was very friendly.

Cons:

The room was gross. First day, the bedding needed changed - there were brown spots all over. The couch was gross - when the bed inside it was pulled up, it looked like it has not been vacuumed under in a very long time. Fridge didn't work. Shower head didn't work properly. The ice bucket alone was gross and lid was cracked.

2026-05-19 • via Nuitee
A
Aniya • couple • us
3
Pros:

The pool

Cons:

The staff

2026-05-18 • via Nuitee
D
David • family_with_children • us
6
2026-05-18 • via Nuitee
D
Devin • solo_traveller • us
2
It’s one I don’t want to do again.
Pros:

It wasn’t far from the venue we had to be at.

Cons:

Staff ask me to bring our used towels to the front desk in order to get fresh towels. He then inspected them on the counter in front of other guest and charged me for one that had hot wing sauce on it. The tub held water during our shower. Your literally stand in above the ankle deep water while showering.

2026-05-17 • via Nuitee
D
Delores • family_with_children • us
1
HEY Comfort suites Milwaukee WI, YOUR MANAGER THAT WORKED 05/02/26 AT THE 11777 W SILVER SPRING DR I
Pros:

Not anything

Cons:

HEY Comfort suites Milwaukee WI, YOUR MANAGER THAT WORKED 05/02/26 AT THE 11777 W SILVER SPRING DR IN MILWAUKEE,WI. ASKED US TO LEAVE AFTER WE CHECKED IN AND SEEN ONE OF THE 2 ROOMS WE BOOKED BEDS WERE FILTHY AND WE ASKED THAT THE ROOM TO BE CHANGED. HE CAME TO INSPECT THE BEDS AND SEEN WE HAVE THE # 13 BALLONS AND A HAPPY BIRTHDAY BANNER BECAUSE IT’S MY SON BIRTHDAY WEEKEND, HE TURNS 13 TOMORROW. INSTEAD OF WORRYING ABOUT THE BEDS HE WAS WORRIED ABOUT 2 BALLONS AND A BANNER. OF COURSE HIS MOTHER AND I WEREN’T HAPPY ABOUT THAT AND DEFINITELY LET HIM KNOW ABOUT IT AND HE ASKED US TO LEAVE, WE CHECKED IN AT 4PM AND BY 5:12 PM HE WAS ASKING US TO LEAVE. OUR MONEY WAS RETURNED BUT THAT WON’T BE UNTIL MONDAY BECAUSE IT’S THE WEEKEND . I HAVE MY 2 SONS AND 6 OF HIS FRIENDS TO LOAD UP ALL THE SNACKS, FOOD AND GIFTS AND FIND ANOTHER HOTEL. THANK GOD HOMEFIELD SUITES IN WAUWATOSA HAD 2 GREAT ROOMS FOR US TO BOOK. THE RESERVATION HAS MULTIPLE KIDS AND ADULTS ON IT AND WHEN CHECKING IN WE TOLD HIM THAT IT WAS OUR SON BIRTHDAY WHEN WE WERE BRINGING ITEMS IN AND HE SAID NOTHING UNTIL HE WAS ASKED ABOUT THE DISGUSTING BEDS. IS THAT HOW YOU TREAT YOUR PAYING GUEST AFTER BEING THERE FOR 45 MINS?? I HAVE NEVER HEARD OF A CAKE AND BALLONS AND A BANNER NOT BEING ALLOWED IN A HOTEL ROOM BECAUSE THAT’S WHAT HE SAID. RESERVATION, VIDEO OF BEDS AND BANNED BALLONS ARE BELOW

2026-05-15 • via Nuitee
C
Coleman • solo_traveller • us
1
Pros:

The breakfast

Cons:

Room don't get cleaned. You have to pre ask for wash clothes and bath towels for the next day every day. And if you ask for wash clothes after 4 you can't get any until house keeping comes in next day 830 am. Phone cords cut so you can't call front desk from your room.

2026-05-04 • via Nuitee
G
Gates • couple • us
1
2026-05-03 • via Nuitee
M
Mrs.Monica • solo_traveller • us
7
2026-05-03 • via Nuitee
L
Lisandra • solo_traveller • pr
2
No
Cons:

For the price I paid there is no way to be satisfied, the room was dirty I had to clean the drawers because they had even hairs . we were 5 and we used the sofa bed that by the way we found belongings of another guest , that means that they do not clean it . the room very uncomfortable. I never stay in that place again. the good location and the staff as well.

2026-04-27 • via Nuitee
A
Angie • couple • us
10
2026-04-25 • via Nuitee
C
Cedric • couple • us
10
2026-04-25 • via Nuitee
G
Gates • couple • us
4
2026-04-22 • via Nuitee
H
Heather • couple • us
3
For the price and the condition of this hotel I would not stay here again.
Pros:

Bed was comfortable

Cons:

Carpet, couch, bedding and shower curtain were stained and parts of carpet was sticky. Sheets had a hole in them!
The pool was absolutely disgusting! Couldn't even see the bottom it was so cloudy!
Staff wasn't keeping up the on the breakfast 😞

2026-04-20 • via Nuitee
I
Idriss • couple • us
1
2026-04-12 • via Nuitee
S
Samiaa • couple • us
10
2026-04-06 • via Nuitee
S
Sharniche • couple • us
9
Shorting
Pros:

Everything

Cons:

Everything

2026-04-03 • via Nuitee
P
Peña • extended_group • us
10
2026-03-31 • via Nuitee
D
Dean • family_with_children • us
5
Okay
Pros:

The was clean

Cons:

The hallway lighting was a bit dull. The tv was not able to chrome cadt

2026-03-25 • via Nuitee
D
Darius • couple • us
8
2026-03-22 • via Nuitee