Hotel Santika Premiere Padang

Hotels
•
Santika Premiere
8.9 (986 reviews)
Jl. Ahmad Yani No. 20 , Padang , id

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Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Exceptional breakfast variety
Friendly and helpful staff
Clean and modern rooms
Cons:
Noisy on weekends due to events
Certain amenities lacking sunlight

Categories

Cleanliness
8.9
Guests frequently mentioned the hotel as clean and well-maintained.
Service
9.2
The staff is described as friendly and accommodating, with exceptional service noted by multiple guests.
Location
8.8
Conveniently located near city markets and good access to ferry for travelers.
Room Quality
8.7
Rooms are modern and comfortable, though some had noise issues from the street.
Amenities
8.7
Amenities are generally well-received, though there were minor concerns about the pool.
Value for Money
9.2
Guests feel they received a great value overall considering the quality of service and facilities.
Food and Beverage
8.6
Breakfast options are praised, yet there were some mixed reviews regarding dinner and specific dishes.
Overall Experience
9.1
Numerous guests recommend the hotel, highlighting their pleasant stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 23:56

Property Description

Luxurious Accommodation
Hotel Santika Premiere Padang offers modern and comfortable rooms with air conditioning, ensuring a relaxing stay for all guests. Some rooms even feature a private balcony, providing stunning views of the city.

Convenient Amenities
Guests can enjoy a range of convenient amenities, including a fitness centre for those looking to stay active, free private parking for hassle-free arrival and departures, as well as a terrace to unwind and soak in the beautiful surroundings.

Exceptional Services
With a 24-hour front desk, airport transfers, room service, and complimentary WiFi, Hotel Santika Premiere Padang ensures that guests' needs are met promptly and efficiently throughout their stay.

Experience luxury and convenience at Hotel Santika Premiere Padang. Book your stay now for an unforgettable experience!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.9
Based on 986 reviews
Cleanliness: 8.9
Service: 9.2
Location: 8.8
Room Quality: 8.7
Amenities: 8.7
Value for Money: 9.2
Food and Beverage: 8.6
Overall Experience: 9.1
R
Rosangela • solo_traveller • br
9
2026-06-13 • via Nuitee
Y
Yann • couple • fr
9
Bonne escale
Pros:

Très propre et agréable

Cons:

Nil

2026-06-13 • via Nuitee
M
MICHAEL • couple • au
8
2026-06-12 • via Nuitee
W
Wataru • couple • jp
8
2026-06-09 • via Nuitee
D
David • solo_traveller • au
6
2026-06-09 • via Nuitee
A
Ahmad Shamsol • extended_group • my
8
2026-06-08 • via Nuitee
A
Angelica • couple • it
10
2026-06-08 • via Nuitee
S
Stephane • couple • fr
9
Moderne, confortable et imbattable à ce prix
Pros:

Hôtel récent et moderne, offrant un excellent rapport qualité-prix. Les chambres sont confortables et impeccables, le personnel accueillant et le petit-déjeuner très complet. Une adresse fiable et particulièrement avantageuse à Padang.

2026-06-08 • via Nuitee
S
Shina • couple • sg
10
2026-06-07 • via Nuitee
M
Michael • solo_traveller • ch
7
2026-06-07 • via Nuitee
W
William • solo_traveller • us
10
2026-06-07 • via Nuitee
A
Anderson • couple • au
7
2026-06-06 • via Nuitee
J
Joao • couple • pt
8
2026-06-06 • via Nuitee
C
Chwee Hoe • solo_traveller • sg
4
Good Hardware, Poor Staff-ware
Pros:

Spacious rooms

Cons:

Staff did not bother to meet guest request even when proven later they actually could. Requested for higher floor room as I'm sensitive to noise, and was given a lower floor one fronting the main road. Upon asking, they moved me to a higher floor room. This showed that staff did not have any interest to go out of their way to meet guest's request even if they could in the first place.

At the rooftop bar, despite having barely 10 people hanging there and majority of seats were unoccupied, the staff said I could neither sit here nor there, saying they had an event later. Directed me to a dark corner outdoors and with the seats missing cushions. I said the event hadn't started so why not let me sit for 15mins and I'd be done. By the time I left, the place was still empty. Really robotic staff who exhibited little human flexibility, and if this was a welcome drink, I certainly didn't feel welcome. And if the bar is reserved for an event, then don't issue welcome drink coupon only to make guests feel unwelcome. This again showed they just robotically went through the motion.

Does the hotel management and staff think hardware alone makes a good hotel ? The hospitability business is about service and people. Those who don't have service in their DNA are in the wrong line. This is what it is.

This was my second stay. Won't be back any time soon.

2026-06-06 • via Nuitee
K
Kenneth • solo_traveller • us
10
Pros:

The free breakfast is the best I have ever experienced in Indonesia.

2026-06-04 • via Nuitee
R
Raphael • family_with_children • ch
8
2026-06-03 • via Nuitee
S
Sekar • extended_group • id
10
2026-06-02 • via Nuitee
Y
Yulia • extended_group • id
9
A quick transit stay
Pros:

The location, the room setup & the variety of breakfast choices

Cons:

No face towel was provided in the bathroom

2026-06-01 • via Nuitee
J
Justin • couple • au
5
It's probably as good as you can get in Padang
Pros:

Clean

Cons:

Food really bad. Staff really slow

2026-05-31 • via Nuitee
C
Colt • couple • us
10
2026-05-31 • via Nuitee