Courtyard by Marriott Sapporo

Hotels
•
Courtyard by Marriott
8.8 (134 reviews)
1-57, South 10, West 1, Chuo-ku , Sapporo , jp

listing image 1
Show all photos
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Friendly staff
Great breakfast
Cons:
Housekeeping intrusion
Missing personal items
Limited amenities

Categories

Cleanliness
7.95
Housekeeping entered the room without consent and verified missing items, raising concerns about security.
Service
9.45
Generally positive, with friendly and professional staff mentioned, but some issues with management response.
Location
8.95
Good location, close to metro line and parks.
Room Quality
8.95
Spacious and well-equipped rooms, with positive mentions about shower and comfort.
Amenities
7.95
Review indicated that some facilities did not meet expectations for the price.
Value for Money
8.45
Mixed reviews on value, with some mentioning higher costs like parking.
Food and Beverage
9.45
Breakfast received high praise, with a good variety of options.
Overall Experience
9.25
Positive overall impressions but overshadowed by security concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:38

Property Description

Modern Accommodation with Premium Amenities
Step into luxury in our 4-star hotel offering a fitness centre, restaurant, and bar. Stay connected with free WiFi and unwind in comfort with air conditioning and a flat-screen TV in every room.

Convenient Location with Easy Access to Attractions
Explore nearby landmarks like Sapporo TV Tower and Susukino Station, just a stone's throw away from our non-smoking property. Plus, with private parking and a 24-hour front desk, your stay is made effortless.

Delectable Dining and Breakfast Options
Indulge in a buffet breakfast to kickstart your day or savor delicious meals at our on-site restaurant. With Okadama Airport just 9 km away, your travels are sure to be stress-free.
Book your stay today at Courtyard by Marriott Sapporo for a memorable experience!

Important information:

Please note that this property does not accept group bookings.

Breakfast is free of charge for children aged 0–5 years.
A breakfast surcharge of 2,420 per child, per day applies for children aged 6 –12 years.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs JPY 2500 per day.

Location

Guest Reviews

8.8
Based on 134 reviews
Cleanliness: 7.95
Service: 9.45
Location: 8.95
Room Quality: 8.95
Amenities: 7.95
Value for Money: 8.45
Food and Beverage: 9.45
Overall Experience: 9.25
W
wan ting • couple • tw
8
Pros:

地點離車站近,也很安靜.

Cons:

無

2026-07-23 • via Nuitee
N
nakamura • solo_traveller • jp
10
Pros:

綺麗でした

2026-07-22 • via Nuitee
N
natsuko • solo_traveller • jp
10
Pros:

清潔感！

2026-07-21 • via Nuitee
K
Kuenbae • couple • us
9
2026-07-19 • via Nuitee
T
Terdal • couple • in
9
Pros:

Room size and ambience.

2026-07-18 • via Nuitee
E
Enzo Santos • solo_traveller • ph
10
Best in value!!!
Pros:

The spaciousness of the rooms for what you pay for and how clean the whole place is. Staff was so helpful when it came to parking and checking in early.

Cons:

Only con could be the distance from the main street but I wouldnt really put it as a con.

2026-07-17 • via Nuitee
Y
Yuki • couple • ca
9
2 nights in Sapporo
Pros:

Clean and comfortable. As expected of Marriott.

Cons:

Comfortable beds. Clean room.

2026-07-17 • via Nuitee
W
Wendy • couple • sg
9
Pros:

Location wise, it was only about 4 mins’ walk from Nakajima-koen station Exit 1 (which has an elevator). There’s a big Lawson near the station exit. Being an international brand name, the reception staff spoke exceptional English, so no problems with communications. Breakfast spread was a good variety of international and Japanese breakfast. The room that I booked for did not come with breakfast, so I paid extra and they were nice to provide a ¥1000 discount voucher for breakfast

The room was clean and there were even drinks warmer/cooler for can drinks (though after a while I felt it was taking up space). I liked the Eco option where they will hang towels on your door if you didn’t require room cleaning, and they provide you vouchers for drinks at the L1 Lounge area. Toilet and bath area are separated so toilet area is kept dry.

Cons:

The pillows were too flat (which is common In Japanese establishments)

2026-07-16 • via Nuitee
K
Koki Sky • couple • jp
10
2026-07-15 • via Nuitee
M
Mebae • family_with_children • jp
10
2026-07-13 • via Nuitee
L
Lien • family_with_children • vn
8
2026-07-12 • via Nuitee
A
Alice • solo_traveller • sg
8
2026-07-12 • via Nuitee
M
Mikiko • solo_traveller • jp
7
2026-07-12 • via Nuitee
K
KA LOK • extended_group • jp
10
2026-07-11 • via Nuitee
W
Wai Shan • family_with_children • my
10
2026-07-10 • via Nuitee
O
OIKAWA • solo_traveller • jp
10
Pros:

ロビーがいい匂いがした。オンラインにて同じ香りのルームフレグランススプレーが取り扱っているので今度買ってみようと思う。フロントではディフューザーのみの取り扱いだったので。

2026-07-07 • via Nuitee
E
Evgeniia • couple • ru
9
Pros:

Очень удобное местоположение - близко до вокзала и удобно передвигаться по городу и за пределы, при этом в самой гостинице очень тихо. Рядом же все самые нужные магазины, много мест где можно поесть.

Cons:

Минус Мариота - нет washing/dryer room

2026-07-04 • via Nuitee
M
Man Sum • family_with_children • hk
2
Shocking service from a hotel operated by such a big international brand.
Pros:

Location is good and the parking is right behind the hotel. They provide baby cot and bathing tub for baby too, which is convenient. The food in the restaurant are delicious as well.

Cons:

Shocking service from a hotel operated by such a big international brand. We stayed here for 3 nights with a 1-year old baby, on the last night the air conditioner of the whole of our floor broke down. It was only emitting wind, no cool wind, my baby kept waking up because it was too hot. We called the front desk and they said the maintenance is on its way. After more than an hour, it was not fixed. It was MIDNIGHT and we had to change rooms. But the hotel said they had no extra baby cot, so they had to come in and move our existing cot to the new room.

We had 4 luggages too. After much disruption, inconvenience and ABSOLUTE CHAOS, we finally settled down at 1am.

Whole ordeal took more than 2 hours and the hotel had the audacity to simply "we apologise" the next morning and that they "will speak with the general manager".

Abysmal service with disregard to families traveling with children. Disappointing for the Marriott brand. We chose this hotel specifically because of the branding, we thought it would be a guarantee for good service. Turns out it's a hotel that does not value its customers and is unaccommodating for families with young children! Never again!!

2026-07-01 • via Nuitee
J
Joy • couple • jp
10
Pros:

We enjoyed our stay:)

2026-06-23 • via Nuitee
J
Joy • couple • jp
10
Pros:

We enjoyed our stay:)

2026-06-23 • via Nuitee