Courtyard by Marriott Sapporo

Hotels
•
Courtyard by Marriott
8.8 (120 reviews)
1-57, South 10, West 1, Chuo-ku , Sapporo , jp

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Friendly staff
Great breakfast
Cons:
Housekeeping intrusion
Missing personal items
Limited amenities

Categories

Cleanliness
7.95
Housekeeping entered the room without consent and verified missing items, raising concerns about security.
Service
9.45
Generally positive, with friendly and professional staff mentioned, but some issues with management response.
Location
8.95
Good location, close to metro line and parks.
Room Quality
8.95
Spacious and well-equipped rooms, with positive mentions about shower and comfort.
Amenities
7.95
Review indicated that some facilities did not meet expectations for the price.
Value for Money
8.45
Mixed reviews on value, with some mentioning higher costs like parking.
Food and Beverage
9.45
Breakfast received high praise, with a good variety of options.
Overall Experience
9.25
Positive overall impressions but overshadowed by security concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:38

Property Description

Modern Accommodation with Premium Amenities
Step into luxury in our 4-star hotel offering a fitness centre, restaurant, and bar. Stay connected with free WiFi and unwind in comfort with air conditioning and a flat-screen TV in every room.

Convenient Location with Easy Access to Attractions
Explore nearby landmarks like Sapporo TV Tower and Susukino Station, just a stone's throw away from our non-smoking property. Plus, with private parking and a 24-hour front desk, your stay is made effortless.

Delectable Dining and Breakfast Options
Indulge in a buffet breakfast to kickstart your day or savor delicious meals at our on-site restaurant. With Okadama Airport just 9 km away, your travels are sure to be stress-free.
Book your stay today at Courtyard by Marriott Sapporo for a memorable experience!

Important information:

Please note that this property does not accept group bookings.

Breakfast is free of charge for children aged 0–5 years.
A breakfast surcharge of 2,420 per child, per day applies for children aged 6 –12 years.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs JPY 2500 per day.

Location

Guest Reviews

8.8
Based on 120 reviews
Cleanliness: 7.95
Service: 9.45
Location: 8.95
Room Quality: 8.95
Amenities: 7.95
Value for Money: 8.45
Food and Beverage: 9.45
Overall Experience: 9.25
E
Evgeniia • couple • ru
9
Pros:

Очень удобное местоположение - близко до вокзала и удобно передвигаться по городу и за пределы, при этом в самой гостинице очень тихо. Рядом же все самые нужные магазины, много мест где можно поесть.

Cons:

Минус Мариота - нет washing/dryer room

2026-07-04 • via Nuitee
M
Man Sum • family_with_children • hk
2
Shocking service from a hotel operated by such a big international brand.
Pros:

Location is good and the parking is right behind the hotel. They provide baby cot and bathing tub for baby too, which is convenient. The food in the restaurant are delicious as well.

Cons:

Shocking service from a hotel operated by such a big international brand. We stayed here for 3 nights with a 1-year old baby, on the last night the air conditioner of the whole of our floor broke down. It was only emitting wind, no cool wind, my baby kept waking up because it was too hot. We called the front desk and they said the maintenance is on its way. After more than an hour, it was not fixed. It was MIDNIGHT and we had to change rooms. But the hotel said they had no extra baby cot, so they had to come in and move our existing cot to the new room.

We had 4 luggages too. After much disruption, inconvenience and ABSOLUTE CHAOS, we finally settled down at 1am.

Whole ordeal took more than 2 hours and the hotel had the audacity to simply "we apologise" the next morning and that they "will speak with the general manager".

Abysmal service with disregard to families traveling with children. Disappointing for the Marriott brand. We chose this hotel specifically because of the branding, we thought it would be a guarantee for good service. Turns out it's a hotel that does not value its customers and is unaccommodating for families with young children! Never again!!

2026-07-01 • via Nuitee
J
Joy • couple • jp
10
Pros:

We enjoyed our stay:)

2026-06-23 • via Nuitee
J
Joy • couple • jp
10
Pros:

We enjoyed our stay:)

2026-06-23 • via Nuitee
C
CHI-YANG • couple • tw
10
2026-06-20 • via Nuitee
Y
YONGLU • couple • tw
10
Pros:

早餐地點都非常優秀

Cons:

無

2026-06-18 • via Nuitee
J
Jin • family_with_children • kr
10
Pros:

Considering the prices at restaurants around the hotel, breakfast was very satisfying. Location is very good - there was a park right in front.

2026-06-06 • via Nuitee
J
Janice • solo_traveller • us
8
2026-06-04 • via Nuitee
T
Thomas • family_with_children • hk
7
Satisfactory
Pros:

The breakfast is quite comprehensive! The location is good and is closed to the park

2026-05-29 • via Nuitee
M
masahiro • solo_traveller • jp
4
全体的にゆったり感と経験値不足
Pros:

全体的にきれいで、いい香りで、快適でした。

Cons:

フロントを含めたロビーがとても狭く、併設されているラウンジも閉まっていることが多く、待ち合わせなどするには、適切な環境ではない感じがした。また、ホテル前のスペースが小さく、タクシーの乗り降りも車道となり、ゆとりがなかった。さらに、フロントの従業員は、経験が浅いのか、やりとりに親切さがあまり感じられなかった。客室が狭く感じられ、すぐ近くパークホテルと比べると、割高感が否めません！

2026-05-21 • via Nuitee
N
NAKAMURA • couple • jp
9
Pros:

綺麗で心地よかった。

2026-05-21 • via Nuitee
M
Mai • couple • jp
10
2026-05-18 • via Nuitee
A
Atsuko • solo_traveller • jp
10
2026-05-17 • via Nuitee
M
MITOMA • solo_traveller • jp
10
2026-05-16 • via Nuitee
S
Sahan • couple • jp
8
2026-05-16 • via Nuitee
雅玲 • family_with_children • tw
8
Pros:

中文服務人員態度很好

Cons:

入住搞很久，大廳座位太少像商務旅館、續住不用打掃的按鈕很容易誤觸。

2026-05-12 • via Nuitee
B
Ben • couple • jp
8
Pros:

Staff super nice . And beautiful hotel .

Cons:

Everything is nice .

2026-05-11 • via Nuitee
Y
Yukari • family_with_children • jp
10
2026-05-10 • via Nuitee
E
Edward Chi Wai • couple • hk
10
Convenient to access Subway station and walking distance to Susukino within 8 minutes from hotel. FD team are offering d
Pros:

Good maintenance of all facilities

Cons:

Very new hotel in Sapporo

2026-05-07 • via Nuitee
S
Suk Yin • couple • hk
8
A nice stay with good food
Pros:

Clean and comfortable. The gym room is good. Breakfast is very good with many choices ( but also many people)

Cons:

Too crowded especially in the public areas such as breakfast and hot springs. Room is relatively small in size.

2026-05-02 • via Nuitee