Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Business center
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Clean rooms
Good food
Cons:
Poor WiFi
Location is far from downtown
Some facilities need maintenance

Categories

Cleanliness
7.45
Multiple mentions of clean facilities but some concerns about detailing.
Service
8.45
Staff received high praise for helpfulness and professionalism.
Location
6.95
Location is noted as a bit far from center, requiring transportation.
Room Quality
7.45
Rooms are generally good, but some mentioned issues with air conditioning.
Amenities
6.95
Amenities like Wi-Fi and pool access received mixed feedback.
Value for Money
8.45
Overall satisfaction with prices and quality of stay.
Food and Beverage
8.45
Restaurant is highlighted positively with good food experience.
Overall Experience
7.45
Many positive aspects, but several complaints lowered the overall sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 16:21

Property Description

Garden Oasis Retreat

Luxurious Accommodations
Hotel Palacio Puerto Princesa offers a serene garden setting, providing a peaceful oasis for guests to relax and unwind. The shared lounge and terrace offer cozy spots to socialize or enjoy a quiet moment alone.

Culinary Delights
Indulge in a variety of dining options at the on-site restaurant and bar. From continental to Asian cuisine, guests can savor a range of flavors to suit their palate. The daily breakfast spread ensures a delicious start to each day of your stay.

Convenient Location
Situated just a short distance from popular attractions like Honda Bay and City Coliseum, Hotel Palacio Puerto Princesa offers easy access to the best of the city. With free WiFi and a paid airport shuttle service, your stay is sure to be both convenient and comfortable.

Book now to experience the perfect blend of luxury and convenience at Hotel Palacio Puerto Princesa.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.7
Based on 734 reviews
Cleanliness: 7.45
Service: 8.45
Location: 6.95
Room Quality: 7.45
Amenities: 6.95
Value for Money: 8.45
Food and Beverage: 8.45
Overall Experience: 7.45
S
Scott • solo_traveller • us
9
Wonderful stayr
Pros:

The whole experience was amazing from the bar staff ..cooks and upfront personel!

Cons:

No A.C in the lobby area but was comfortable anyway but can get hot at times!

2026-09-19 • via Nuitee
S
Scott • solo_traveller • us
8
Great Stay
Pros:

The staff were very helpful when I was sick providing me with medicine and a place to get stronger meds!

Cons:

The meals were great..the staff very positive and upbeat

2026-09-17 • via Nuitee
B
Bryan • couple • us
1
Worst hotel that I have ever stayed in. Staff was rude.
Pros:

Too far away

Cons:

Nothing all

2026-09-14 • via Nuitee
M
Mirazul • extended_group • de
8
2026-09-09 • via Nuitee
M
mylene • solo_traveller • fr
8
2026-09-07 • via Nuitee
J
Jesus • couple • es
10
2026-08-25 • via Nuitee
J
Jesus • couple • es
10
Hotel sencillo . Y lejos del centro . Tranquilo
Pros:

La piscina

Cons:

Los desayunos los dan muy tarde y no está compaginado con las excursiones . Te quedas sin desayunar
Una nevera estaría muy bien

2026-08-25 • via Nuitee
C
Christian • solo_traveller • gb
10
Pros:

Lovely staff. Very clean. Lovely pool and dining area. Great view

2026-08-25 • via Nuitee
C
Cezanne Belle • solo_traveller • ph
8
2026-08-19 • via Nuitee
B
Benjamin • couple • fr
8
2026-08-17 • via Nuitee
L
Leonorzen • solo_traveller • no
10
Thanks
Pros:

The hotel and restaurant staffs-friendly and accomodating

2026-08-17 • via Nuitee
A
Arlene • couple • ph
10
2026-08-11 • via Nuitee
K
Karl Vincent • solo_traveller • ph
10
2026-08-08 • via Nuitee
K
Katherine • couple • au
8
2026-08-03 • via Nuitee
M
Munt • solo_traveller • ph
1
Disappointing and disorganised
Pros:

That we could rent a motorcycle- although the one they originally gave us needed an oil change and would turn off randomly as we was driving around. Which was so dangerous!

Cons:

The staff were incredibly rude, the motorcycle we had was broken. The AC in rooms is poor and the wifi is pretty much unusable. They lost my passport and made me late for an outgoing transportation which cost me extra money.

2026-07-21 • via Nuitee
Y
Yanic • solo_traveller • ph
9
Beautiful views, relaxing atmosphere, and a friendly team made my stay memorable
Pros:

A wonderful stay at Hotel Palacio in Palawan. The hotel offers one of the best views among hotels in Puerto Princesa, and I especially loved the terrace dining area and the pool area, which were perfect places to relax and enjoy the surroundings. The staff were friendly, attentive, and dedicated to making sure guests had a great experience. A beautiful place to stay with a warm and welcoming atmosphere.

Cons:

Unreliable Wi-Fi in some of the rooms

2026-07-19 • via Nuitee
P
Paula Lezah Alytha • couple • ph
3
2026-07-14 • via Nuitee
R
Robert • couple • us
8
Great price great location very quiet
Pros:

it’s my new go to hotel in Puerto Princesa. I stayed there several different times. it’s complete facilities in a good location. Very quiet great staff reasonable price

Cons:

I would rate the Wi-Fi seven out of 10. Everything else is very good.

2026-07-11 • via Nuitee
S
Stephanos • extended_group • nl
8
2026-07-09 • via Nuitee
R
ROLLYN • solo_traveller • ph
8
Good view
Pros:

The staffs are really nice and helpful. The foods at the café are also good although not so much options but they are good. The view is amazing and this place is surrounded by different kinds of fruits trees which is kinda cool. For the price I think it's good place.

Cons:

The AC in our room is not really cooling enough. The bed is basic, no comforter (maybe because the ac doesn't work well 🤔) the small pillow on the bed has weird smell . And when we first get in our room.. there was a wasp inside.

2026-07-09 • via Nuitee