Gnaanams Hotel and Restaurant

Hotels
7.1 (254 reviews)
299,301 Clock Tower Road , Jaffna , LK

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Need for renovations

Categories

Cleanliness
5.1
Numerous complaints about room cleanliness and pests.
Service
8.6
Staff were mentioned as friendly and helpful.
Location
9.1
Great location with easy access to key areas in Jaffna.
Room Quality
6.1
Mixed reviews on room quality, with some basic amenities lacking.
Amenities
6.1
Basic amenities with a need for improvement and renovation.
Value for Money
7.1
Some mention of poor management and conditions not justifying the cost.
Food and Beverage
7.6
Good restaurant mentioned but not extensively reviewed.
Overall Experience
7.1
Mixed reviews indicated a fair overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 11:10

Property Description

Escape to Gnaanams Hotel and Restaurant, an oasis in the heart of Jaffna. Convenient Location Less than 1 km from Jaffna Railway Station, explore nearby attractions like Jaffna Fort and Nallur Kandaswamy Temple. Comfortable Accommodation Relax in well-appointed rooms, some with a terrace and all equipped with modern amenities. Delicious Dining Indulge in an Asian breakfast daily at the on-site restaurant. Don't miss out on a memorable stay - book your room at Gnaanams Hotel and Restaurant today!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.1
Based on 254 reviews
Cleanliness: 5.1
Service: 8.6
Location: 9.1
Room Quality: 6.1
Amenities: 6.1
Value for Money: 7.1
Food and Beverage: 7.6
Overall Experience: 7.1
S
Sabanathan • solo_traveller • lk
8
Pros:

Convenient location. Friendly host.

Cons:

Not very clean.

2026-09-17 • via Nuitee
B
Box Gonzalez • solo_traveller • de
1
NO RESERVAR, DA ASCO
Pros:

Recepción 24H, si es que logras despertar al trabajador. La ubicación es, si acaso, lo único pasable de este hotel.

Cons:

Escogimos este hotel por la recepción 24H (porque llegamos de madrugada). Cuando llegamos, tuvimos que despertar al trabajador para que nos atendiera. Estuvo de mala gana todo el rato, como si le molestara atendernos. Nos enseñó la primera habitación: la descartamos por sucia. Nos ofreció un "upgrade" un piso más arriba: no solo estaba sucia sino también encharcada de agua. La tercera opción nos la quedamos porque tanto el trabajador como nosotros estábamos locos por ir a dormir; pero daba el mismo asco que las anteriores. Cucarachas, sábanas sucias, humedades, baño asqueroso... La peor experiencia en 15 años viajando. Y el precio totalmente fuera de lugar.

2026-09-16 • via Nuitee
T
Thanusan • solo_traveller • lk
1
2026-09-10 • via Nuitee
V
venezia • solo_traveller • it
8
Pros:

Un buon Hotel nel centro di Jaffna.

2026-09-02 • via Nuitee
R
Rubini • extended_group • ca
7
Pros:

Great location, very central downtown. Also great parking. Staff: Kajan (respectful, professional front office staff member), Sanjay (very caring, positive vibes, active and helpful waiter at the restaurant!), and the other working staff. Overall pleasant experience here.

Cons:

Just some suggestions to make the place even better: better coordination in the kitchen (food preparation and order taking). Also the location is great but the rooms would be even better with a few basic updates and fixes. And finally one unsuitable/unnecessary member at this building involving himself in guests’ personal lives should be removed. so guests can be more comfortable and enjoy their whole stay.

2026-08-27 • via Nuitee
N
Naveen • solo_traveller • lk
9
Pros:

The Staff is very nice and very friendly.

Cons:

We didnt like the washroom

2026-08-25 • via Nuitee
I
isuranga • couple • be
9
2026-08-19 • via Nuitee
D
Dayani • family_with_children • gb
1
Pros:

Staff good

2026-07-23 • via Nuitee
S
selva • solo_traveller • lk
7
2026-07-23 • via Nuitee
M
Mohamed fawais • solo_traveller • lk
10
2026-07-22 • via Nuitee
D
Devi • solo_traveller • nl
5
2026-07-22 • via Nuitee
W
waradas • solo_traveller • lk
7
Pros:

Friendly staff and location

Cons:

Bathrooms could have been cleaner

2026-07-20 • via Nuitee
K
K • solo_traveller • lk
3
2026-07-15 • via Nuitee
A
Ahamed Faleel • extended_group • lk
9
2026-07-11 • via Nuitee
S
Sahry • solo_traveller • lk
7
2026-06-30 • via Nuitee
S
Subash Chandran • solo_traveller • lk
3
Pros:

Better service and facilities.

2026-06-22 • via Nuitee
S
Samantha • solo_traveller • lk
5
Pros:

Location

Cons:

staff good

2026-06-18 • via Nuitee
A
Amil • family_with_children • lk
8
Pros:

we all are happy with ur delicious breckfast ,and hospiality,

2026-06-09 • via Nuitee
P
Pavin • solo_traveller • lk
7
2026-06-06 • via Nuitee
S
Shal • family_with_children • lk
6
2026-06-04 • via Nuitee