Sky Retreat Genting Highlands

Hotels
7.8 (388 reviews)
Jalan Ion Delemen 1 , Genting Highlands , MY

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Free
Children allowed

Facilities

Front desk (limited hours)
Free wired internet
Access to nearby indoor pool
Offsite parking discounted rates available
Fitness facilities (surcharge)
Internet access
Japanese garden
Swimming nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
See all facilities

Review Highlights

Pros:
Customer service
Spacious rooms
Unique decor
Cons:
Cleanliness issues
Poor access to parking
Limited food choices

Categories

Cleanliness
5.94
Multiple reviews mention cleanliness issues, such as mouldy rooms and unclean bathroom.
Service
8.91
Customer service was highlighted positively by some, though there are complaints about helpfulness.
Location
8.45
Difficulty in finding the hotel was noted, but the location's aspects were generally acceptable.
Room Quality
6.9
The spaciousness and unique decor were appreciated, but there were significant concerns regarding cleanliness.
Amenities
7.93
Limited food options and parking instructions were criticized, yet some amenities were satisfactory.
Value for Money
8.39
Given the issues, value for money concerns were present, but overall cost was deemed acceptable.
Food and Beverage
7.44
Limited vegetarian options and complaints about food quantity affected overall sentiment.
Overall Experience
8.41
Mixed reviews reflect both positive experiences and significant issues that impacted the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 12:44

Property Description

Luxurious Amenities
Discover a range of upscale amenities including a fitness centre, sauna, and free WiFi throughout the property.

Comfortable Rooms
Relax in modern guest rooms equipped with a kettle, private bathroom, and flat-screen TV for your enjoyment.

Convenient Location
Explore nearby attractions such as First World Plaza and Royal Selangor Pewter Factory from our strategic location.

To experience the ultimate blend of luxury and tranquility, book your stay at Sky Retreat Genting Highlands today!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.8
Based on 388 reviews
Cleanliness: 5.94
Service: 8.91
Location: 8.45
Room Quality: 6.9
Amenities: 7.93
Value for Money: 8.39
Food and Beverage: 7.44
Overall Experience: 8.41
S
Singh • couple • my
10
2026-04-01 • via Nuitee
S
SITI NURIZZATI • couple • my
8
Good
2026-03-24 • via Nuitee
C
Chang joo fui • family_with_children • my
7
Pros:

cuaca yang sejuk ...sunyi. bilik besar dan selesa.

Cons:

sebelum ni bas boleh sampai...sekarang perlu tunggu di bawah...tidak mudah utk mereka yg bawa barang banyak dan anak kecil.

2026-03-16 • via Nuitee
B
Bruce • couple • mm
3
2026-03-13 • via Nuitee
A
Arnab • couple • in
10
2026-03-05 • via Nuitee
L
Lois • couple • my
8
2026-02-13 • via Nuitee
G
Guillaume • solo_traveller • fr
9
2026-02-10 • via Nuitee
H
Hasmira • solo_traveller • my
9
2026-02-09 • via Nuitee
K
KEN WOON • couple • my
6
2026-01-31 • via Nuitee
B
babrin • couple • my
8
2026-01-30 • via Nuitee
S
Siti Masita • couple • my
10
Pros:

many food choices, the view also nice

2026-01-27 • via Nuitee
N
Nur • couple • my
6
Pros:

Idk la.. huhu

Cons:

The location are very hard to find. Why make such a complicated ??

2026-01-20 • via Nuitee
A
ANH • solo_traveller • vn
7
Ok
Pros:

Khí hậu

Cons:

Đồ ăn quá đắc

2026-01-20 • via Nuitee
O
Ooi • couple • my
8
Pros:

Cozy and self sufficient

Cons:

Confusing to navigate

2026-01-19 • via Nuitee
S
S.Snega • couple • my
10
Good
Pros:

The view

Cons:

Basement parking was very far

2026-01-16 • via Nuitee
H
hari • couple • sg
9
2026-01-15 • via Nuitee
W
Wen • couple • my
8
2026-01-14 • via Nuitee
M
Mohd Zahren • couple • my
9
Family Staycation
Pros:

The room is spacious and cozy. The bed is good and comfortable. The facilities are good and functional especially in the room.

Cons:

The swimming pool is too cold compared last time stayed at the same building.

2026-01-12 • via Nuitee
S
Shah Khairul Faizul • couple • my
8
Pros:

very high location..coooilllll

Cons:

far away from theme park..haha

2026-01-11 • via Nuitee
K
Kevin • couple • my
2
Don’t expect much on cleanliness
Pros:

Customer service

Cons:

Cleaning

2026-01-04 • via Nuitee