Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Swimming pool
Room service
Heating
Terrace
Family rooms
Garden
Hiking
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
No dinner service available
Breakfast was just okay

Categories

Cleanliness
9.38
Several reviews noted clean rooms and friendly staff.
Service
9.85
Employees were described as extremely friendly and attentive.
Location
9.89
Location mentioned as perfect with amazing views.
Room Quality
9.34
Rooms were spacious and featured fantastic views.
Amenities
8.87
Heated bathroom floors and thermal pools noted, but missing some services.
Value for Money
9.33
Facilities exceed expectations for the price.
Food and Beverage
8.38
Breakfast was mentioned as just okay in one review.
Overall Experience
9.35
Reviews overall indicate an exceptional experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 00:55

Property Description

Unbeatable Views of the Matterhorn
Located in car-free Zermatt, the Matterhorn FOCUS Design Hotel offers stunning views of the iconic Matterhorn. Each room, designed by Swiss artist Heinz Julen, provides a unique and luxurious experience with modern amenities like Nespresso machines and flat-screen TVs.

Luxurious Spa Area
Indulge in relaxation at the exclusive spa area featuring indoor and outdoor hot tubs, a salt-water bath, Finnish sauna, and a tranquil relaxation room. Treat yourself to rejuvenating massage and beauty treatments upon request, ensuring a truly pampering stay.

Convenient Shuttle Service
Experience seamless travel with the hotel's complimentary shuttle service to and from key locations in Zermatt. With easy access to the largest ski and hiking areas and just a short walk to the village center, every guest can enjoy the best of what Zermatt has to offer.

Book now to elevate your Zermatt experience at Matterhorn FOCUS Design Hotel.

Important information:

Zermatt is car-free. Access for private cars is only possible as far as Täsch (about 3.7 mi from Zermatt). The road between Täsch and Zermatt is closed to private transport. From Täsch, there is a shuttle train service, the Matterhorn-Gotthard-Bahn, every 20 minutes.

Please note that the hotel offers free transfers from and to the train station, the taxi stand or the Zermatt Heliport from 08:00 to 19:00. Guests are kindly requested to inform the property in advance of their estimated time of arrival if they wish to make use of this service.

If you are traveling with children, please inform the property in advance of the number of children arriving and their age. Contact details are stated in the booking confirmation.

Please also note that the property consists of 3 buildings, which are internally connected to each other.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.3
Based on 597 reviews
Cleanliness: 9.38
Service: 9.85
Location: 9.89
Room Quality: 9.34
Amenities: 8.87
Value for Money: 9.33
Food and Beverage: 8.38
Overall Experience: 9.35
N
N • family_with_children • sk
8
가족여행, 추천합니다
Pros:

체크인 시 웰컴드링크를 주시는데,
지금까지 여러호텔을 이용했지만 이렇게 좋았던 적은 처음이에요.
그저 쥬스나 물이 아니라 시원한 체르마트 맥주와 샴페인? 스파클링 와인?을 주셨어요 게다가
우리에게 뷰가 좋은 테라스로 안내하고 거기까지 음료를 가져다 주셨어요. 마테호른을 보며 드링크 마시는데 진짜 기분좋았어요.

위치는 기차역에서 도보로 10분이상인데
호텔 체크인과 체크아웃시에는 호텔셔틀버스로 이동가능하기때문에 전혀 불편함이 없습니다. 요청 시 미니 전기버스로 이동시켜줍니다. 택시가 아니라서 중심지로 이동 시 이용불가입니다.
다만 식당이나 쿱을 가려면 내리막길로 10분이상 걸어야해요 그런데 주변경관 보면서 걷다보면 어느새 도착합니다.
저희 4살 아이도 잘걸어다녔어요.

호텔수영장은 작은데 투숙객들 대다수가 하이킹을 하러 나가선지 붐비지않았어요. 어린아이가 있는 저희가족만
독점하며 놀기도 했어요.

체크아웃때 작은 물병을 4개 주셨는데 물병바닥에 마테호른이 있어요!!!!너무 귀여워서 물병 안버리고 보관했어요.

Cons:

조식은 기억에 남을 만큼 특별한건 없었어요 이틀 조식먹었는데 세번 먹고 싶진 않았어요.

2026-08-07 • via Nuitee
G
Gerry • extended_group • gb
10
2026-08-05 • via Nuitee
G
Gerry • couple • gb
10
2026-08-05 • via Nuitee
R
Rowena • family_with_children • gb
10
Excellent location, staff are very helpful/friendly and did their job well
Pros:

It was cool👍

Cons:

None

2026-08-05 • via Nuitee
A
Anna • couple • es
5
Repetiria de ben segur
Pros:

Molt bona ubicació de l’hotel i el personal molt atent.

2026-08-04 • via Nuitee
F
Florence • family_with_children • ch
10
Superbe!
Pros:

Emplacement de rêves et accueil très chaleureux!

2026-08-04 • via Nuitee
A
Andrew • family_with_children • gb
10
2026-07-25 • via Nuitee
N
Nazih • solo_traveller • il
10
2026-07-25 • via Nuitee
S
Svetlana • extended_group • ch
9
2026-07-22 • via Nuitee
C
chih hua • extended_group • tw
10
Pros:

View

2026-07-21 • via Nuitee
I
Ian • couple • gb
10
A perfect place to celebrate a special occasion
Pros:

The staff from the moment we arrived were so so helpful and very friendly, the hotel was just perfect as was the buffet breakfasts, and a view that was the Matterhorn

Cons:

We liked everything

2026-07-19 • via Nuitee
G
Ghaya • couple • ae
10
2026-07-19 • via Nuitee
S
Silvia • family_with_children • ch
10
2026-07-19 • via Nuitee
G
Gustavo • family_with_children • br
10
Confort with a view
Pros:

Perfect view of Matterhorn. Location is amazing. Room was perfect.

Cons:

Nothing

2026-07-18 • via Nuitee
N
NATSUKO • family_with_children • de
9
2026-07-18 • via Nuitee
P
Patrick • family_with_children • ch
10
Pros:

Great Breakfast. Very nice if a little small pool.

2026-07-17 • via Nuitee
劉 • couple • tw
10
2026-07-16 • via Nuitee
F
Fausto • family_with_children • br
10
Melhor escolha em Zermatt.
Pros:

Excelente hotel, todas as instalações lindas, serviço e atendimento incríveis, piscina surreal, café da manhã maravilhoso. Melhor escolha em Zermatt.

Cons:

Nada, tudo é incrível.

2026-07-15 • via Nuitee
D
Dhere • extended_group • ch
10
2026-07-15 • via Nuitee
F
fadi • family_with_children • il
9
מלון טוב מאוד אך רחוק ממרכז צרמט נמצא ליד הרכבלים
Pros:

סוויטת גג שלקחנו מאוד יפה ויוקרתית אך רעש בגלל הרכבלים בבוקר מוקדם , נקיון ברמה טובה

Cons:

ארוחת בוקר מאוד בסיסית צריך לשפר אותה, המלון רחוק מהעיר צרמט מהמרכז והשאטל של המלון לא זמין רוב הזמן

2026-07-14 • via Nuitee