Candeo Hotels Nankai Wakayama

Hotels
Candeo Hotels
9 (1673 reviews)
39 Higashi-kuramae-cho, Wakayamashi station Kino Wakayama , Wakayama , jp

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Soundproof rooms
Facilities for disabled guests
Sauna
Non-smoking throughout
Wheelchair accessible
Kid meals
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent location
Good spa and amenities
Cons:
Cleanliness issues in common areas
Minor concerns with breakfast service

Categories

Cleanliness
8.39
Some issues were mentioned, such as dirty plates and a dirty wash basin in the public area.
Service
9.36
Staff were friendly and accommodating, contributing positively to the experience.
Location
9.4
Fantastic location right next to wakayamashi station, making it convenient for travel.
Room Quality
8.85
Rooms were clean and comfortable with great views, though some minor comments about setups were noted.
Amenities
9.38
Spa and onsen experiences were highlighted as enjoyable aspects of the hotel.
Value for Money
8.84
Overall a good value with decent amenities for the price point.
Food and Beverage
8.39
Breakfast was good but experienced issues with dirty plates.
Overall Experience
9.36
Overall a lovely stay with notable positives despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 15:56

Property Description

Luxurious Accommodation: Candeo Hotels Nankai Wakayama, a 4-star hotel in Wakayama, offers stylish rooms with air conditioning and modern amenities. Each room features a desk, flat-screen TV, and comfortable bedding, ensuring a relaxing stay for guests.

Relaxation and Convenience: Guests can unwind in the hotel's sauna or seek assistance from the 24-hour front desk. With free WiFi available throughout the property, staying connected is effortless. The luggage storage facility adds to the convenience of the stay.

Prime Location: Situated near key attractions such as Wakayama City Museum and Takanoji Temple, the hotel provides easy access to explore the city. Whether for leisure or business, Candeo Hotels Nankai Wakayama offers a prime location for your stay.

Book your stay at Candeo Hotels Nankai Wakayama for a luxurious and convenient experience in Wakayama.

Important information:

Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 12 years old stay for ¥2,200 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs JPY 800 per stay.

Location

Guest Reviews

9
Based on 1673 reviews
Cleanliness: 8.39
Service: 9.36
Location: 9.4
Room Quality: 8.85
Amenities: 9.38
Value for Money: 8.84
Food and Beverage: 8.39
Overall Experience: 9.36
T
Tin Jeng couple us
9
Great stay in a convenient location
Pros:

A good stay in a central location of Wakayama. The breakfast was surprisingly very well stocked and tasty. The staff were friendly and accommodating as well. They answered all our questions clearly and quickly.

Cons:

I wish they would've granted us a late checkout given our circumstances. They were very firm on charging us even with our extenuating circumstances. Overall, a small dampener but they were just working by the book.

2026-05-21 via Nuitee
G
Glynn couple nz
7
2026-05-21 via Nuitee
G
Guillaume solo_traveller fr
10
Très agréable. J’espère que j’aurais de la place dans cet hôtel pour mon retour en septembre.
Pros:

La propreté, l’emplacement et la gentillesse du personnel

Cons:

Il manque un bureau dans la chambre

2026-05-21 via Nuitee
Y
YOKO solo_traveller jp
1
特に次泊まることはない
Pros:

駅上

Cons:

部屋に埃も溜まっていたし
外観と比べると部屋が古くさい。

2026-05-20 via Nuitee
K
Klaus solo_traveller at
10
Pros:

Aussicht, Lage und Frühstück, immer wieder gerne

2026-05-20 via Nuitee
G
gio.am solo_traveller ch
8
Elegant, clean, quiet hotel in Wakayama
Pros:

Elegant, clean, very convenient location on top of the train station, yet very quiet and silent in the room at night. The sky spa is a nice plus!

Cons:

The price is a bit higher than competitors- still worth it!

2026-05-19 via Nuitee
W
WAI HUNG solo_traveller hk
8
2026-05-19 via Nuitee
H
Henkyi couple de
6
Gleichberechtigung leider nicht groß geschrieben!
Pros:

-Super großes und bequemes Kingsize-Bett
-tolles großes Zimmer und cooler Ausstattung
-tolle Aussicht

Cons:

-Onsen im Herrenbereich sieht so aus wie auf den Bildern dargestellt. Aber warum wird bei den Damen bitte so eingespart? Ich verstehe nicht, warum man beide Geschlechter nicht einfach gleich behandeln kann.
-Traurig, wenn man die Bilder immer nimmt, um Gäste zu locken, um dann doch nicht allen das selbe zu bieten

2026-05-18 via Nuitee
Y
YASUO extended_group jp
8
2026-05-18 via Nuitee
M
miyuki solo_traveller jp
8
Pros:

朝食が美味しかった
エントランスの匂いが少なくなっていて良かった 以前は強烈な匂いで頭が痛くなるほどでした

2026-05-16 via Nuitee
R
Roxane solo_traveller fr
9
Pros:

La gentillesse du personnel, souriant et qui essaie de bien nous expliquer les choses.
Gros plus si vous louez une voiture, un parking et à côté de l'hôtel vous avez une passerelle pour accéder directement à l'hôtel qui est au-dessus de la gare et vous bénéficier d'un tarif préférentiel de 800 yens (pour 24h)
Grande chambre pour un hôtel japonais
Avec belle baie vitré qui laisse rentrer la luminosité

Cons:

Manque d'insonorisation, nous étions au 10e étage et nous entendions les bruits de la rue et même les trains qui passaient

2026-05-15 via Nuitee
M
Matthew solo_traveller au
10
Pros:

Great location above Wakayamashi station (not Wakayama station) and has a fantastic common area on 11F where they allow you to bring your own food and alcohol (buy in the supermarket in train station below). Staff are very friendly and speak enough English to help with most things. Good buffet breakfast in the same great space on L11 with the view

2026-05-15 via Nuitee
H
Harald couple at
9
sehr interessante Destination mit interessanter Umgebung ( Vorhaben jedenfalls vorab gut planen ! )
Pros:

Lage direkt am Kintetsu-Bahnhof, wichtig bei der Anreise über Kansai Airport da Züge auch direkt zum JR-Bahnhof fahren; von dort etwa 15 Min. mit dem Taxi entfernt.
Hotel mit hervorragendem Preis-Leistungsverhältnis, sehr freundlichem Personal;
Frühstück vielfältig, mit Englisch kommt man auf der Halbinsel generell nicht weit !
Große, saubere Zimmer, ruhig; sehr guter Onsen
als Ausgangspunkt für Ausflüge und für die Weiterfahrt ideal gelegen.

Cons:

Kritik wäre unangebracht !
Jeder bemüht sich nach Kräften und ist stets hilfsbereit auch wenn eine gewisse Sprachbarriere manchmal besteht;
hier hilft eine Übersetzungs-App. !

2026-05-15 via Nuitee
斉藤政隆 solo_traveller jp
9
2026-05-14 via Nuitee
T
Takuya solo_traveller jp
4
客層最悪、ホテルが可哀想
Pros:

スタッフは親切で、部屋は綺麗。
お風呂の眺めもいい。

Cons:

マナーの守れない外国人客が多すぎる。客層を選んで欲しい。
お風呂の中でスマートフォンを使って電話。露天風呂でタバコを吸って湯船を灰皿がわりにしているインドか東南アジア系の外国人。。
日本人はみんな出て行きました。
風呂前の共用部では10人くらいの中国人団体が2時間くらいずっと大騒ぎしていた。
フロントにどうにかしてくれとお願いしたけど、夜は女性スタッフしかいないからすみませんと言われました。。
本当にマナーを守れない人は来ないでほしい。
そしてお風呂を楽しみにきたのに5分ほどしか入れなくて残念でした。

2026-05-11 via Nuitee
M
Mika couple jp
8
総合的に満足しました。また行きたいです。
Pros:

部屋が広くて清潔感がありました。

Cons:

混雑時、スカイスパの脱衣所と洗い場のスペースが狭い。お風呂の塩素臭も少し気になりました。

2026-05-10 via Nuitee
K
kazuo couple jp
10
2026-05-10 via Nuitee
M
matt c solo_traveller fr
9
Pros:

La vue depuis la salle de restaurant, l'emplacement, le service

2026-05-09 via Nuitee
F
Fabien couple fr
10
Super hôtel
Pros:

Bien placé, calme, propre et très confortable. Les chambres sont spacieuses et le onsen est très agréable.
Très bon petit déjeuner buffet, varié : occidental ou japonais.
On recommande ++++

Cons:

Rien c’était parfait

2026-05-09 via Nuitee
I
Isaac couple gb
10
2026-05-07 via Nuitee