Fitzgerald Hotel Union Square

Hotels
7.1 (2157 reviews)
620 Post Street , San Francisco , US

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Heating
Family rooms
Hiking
Lift / Elevator
Luggage storage
Fishing
See all facilities

Review Highlights

Pros:
Good location
Affordable pricing
Cons:
Cleanliness issues
Limited amenities

Categories

Cleanliness
4.81
Multiple reviews indicated poor cleanliness, including moldy breakfast and bugs in the room.
Service
8.78
Some positive feedback on staff, though negative experiences reported.
Location
9.32
Great location near Union Square and good for excursions.
Room Quality
5.77
Mixed feedback regarding room size and comfort; described as small and inadequately cleaned.
Amenities
6.8
Limited services and amenities mentioned; only breakfast provided.
Value for Money
7.76
Basic accommodations at a fair price, reasonable rates cited.
Food and Beverage
5.81
Breakfast described as moldy; overall food quality concerns mentioned.
Overall Experience
7.78
Overall experience varied; has potential but significant issues detracted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 13:24

Property Description

Historic Boutique Hotel in San Francisco's Theatre District

Victorian Charm with Modern Amenities
Experience the perfect blend of old-world charm and modern conveniences at Fitzgerald Hotel Union Square. Enjoy free WiFi and indulge in a daily continental breakfast during your stay. The Victorian-themed rooms are equipped with mini-refrigerators and microwaves for your convenience.

Prime Location for Exploring
Situated just a short walk from Union Square, our hotel provides easy access to Dragon's Gate Chinatown, the San Francisco Ferry Building, and Westfield San Francisco shopping center. Immerse yourself in the vibrant culture and attractions of the city during your stay at our historic boutique hotel.

Book Your Stay Today
Don't miss the chance to experience the allure of San Francisco from the comfort of Fitzgerald Hotel Union Square. Secure your reservation now for an unforgettable getaway.

Important information:

Please note: Different policies apply when booking 3 or more rooms. Contact the property directly for further information.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.1
Based on 2157 reviews
Cleanliness: 4.81
Service: 8.78
Location: 9.32
Room Quality: 5.77
Amenities: 6.8
Value for Money: 7.76
Food and Beverage: 5.81
Overall Experience: 7.78
A
Aurelia • solo_traveller • it
8
2026-09-19 • via Nuitee
M
Merel • couple • nl
5
Het kost niet veel, maar je krijgt dan ook het minimale. Locatie is top maar het is extreem warm op de kamers. Ontbijt i
Pros:

Locatie

Cons:

Hele kleine kamer, geen airco en te warm om met kleren aan te zijn (begin september) Als je doucht is het nat bij de wc (badkamer heel klein).

2026-09-18 • via Nuitee
A
Aaron • couple • gb
3
Pros:

The bed was comfortable and the staff was polite

Cons:

For the price we paid I would have expected more I know we went during a busy period but the pictures that was advertised on the website for the room we chose, compared to the room we actually got, it was so small that we couldn’t even open both our suitcases at the same time, on our description it said we would have a microwave and a fan to which we had neither, the shower was basically a mounted pressure washer, the room was extremely hot too, the hotel could do with some modernisation, the free breakfast too was very poor just some toast and cereal. If you’re on a budget then this place is probably a go to but I wouldn’t stay here here for a week if you want to me comfortable.

2026-09-18 • via Nuitee
V
Vera • solo_traveller • ch
1
Pros:

Don’t recommend this hotel

Cons:

Very bad hotel. Small room and you could hear everything. Very poor breakfast and bad smell everywhere

2026-09-18 • via Nuitee
O
Oksana • couple • us
10
Pros:

Дуже зручне розташування в центрі міста , чарівний атмосферний маленький готель , розташований в старій будівлі . Чисто акуратно спокійно!

2026-09-18 • via Nuitee
R
Richard • extended_group • at
5
Lage ja - Leistung Nein
Pros:

Die Lage!

Cons:

Wir haben uns auf Grund der vielen guten Bewertungen für das Hotel entschieden!
Und das es ein Frühstück mit anbietet!
Leider sind die Zimmer sehr klein!
Das 5er Zimmer bietet keine Ablage für das Gebäck bzw. könnte man die Koffer nicht ausräumen da es nur einen kleinen Kasten gibt!
Badezimmer sauber aber null Ablage möglichkeit!
Wir hatten viele Koffer da wir eine 3 Wöchige Rundreise machten!
Das Frühstück war die Krönung!
Toastbrot mit Butter Marmelade oder Cornflakes!
Auf den Bildern ist ein schöner heller Raum Mit Jogurt und Donut - wir Frühstückenden im finsteren Keller gemeinsam mit dem Personal!

Bei der Abreise war der Aufzug defekt wir fragten ob uns wer helfen könnte die Koffer aus dem 6 Stock zu holen - 1 Koffer hat der Portier getragen dann war es selbst KO!

Also Preis Leistung stimmt leider überhaupt nicht!
Statt Hotel wäre es für mich eher ein Motel!

2026-09-18 • via Nuitee
F
francesca • couple • it
7
Pros:

Ottima posizione centrale e camera confortevole. Il bagno era ben fornito di prodotti per la cura della persona e di salviette.

Cons:

Colazione piuttosto povera e poco varia. La stanza colazioni era piccola e abbiamo trovato alcuni moscerini all’interno. Inoltre, sui mobili era presente della polvere, segno di una pulizia non particolarmente accurata.

2026-09-17 • via Nuitee
E
Elena • couple • it
6
Pros:

La posizione è ottima!

Cons:

La stanza al piano terra, sulla strada. Troppo rumore dalla strada e troppo rumore alla reception, la mattina è impossibile dormire

2026-09-16 • via Nuitee
A
Azahar Nicte • solo_traveller • mx
10
Bueno en calodad-precio
Pros:

El lugar esta en una zona céntrica. Excelente para no caminar tanto. Super conectado con bar o tranvia .

Cons:

Es un cuarto pequeño pero fue suficiente .

2026-09-16 • via Nuitee
L
Luis Alberto • couple • mx
5
Dysfunctional booking system! Horrible and stressful check-in. Shitty hotel!
Pros:

The location is excellent.

Cons:

The room was tiny. There was no common space to just relax, unroll a yoga mat and chill out, or even to sit down somewhere outside of the room. The front desk person was ignorant, rude, and did a horrible job with our check-in! He told us that they had upgraded our room and put us in a HORRIBLE ROOM. “I said no, I don’t want this!” He refused to refund me, and instead put me in the original room (the one I had actually booked) but, this was after he checked in some other people before he finished my check-in. Waste of time and money. Would not go back!

2026-09-16 • via Nuitee
E
Erika • couple • br
10
Adoramos!!!
Pros:

Os recepcionistas e as camareiras super gentis.
Ótimo bairro. Perto de todos os transportes.

2026-09-16 • via Nuitee
L
Luiz • couple • br
5
Ótima localização
Cons:

Café da manhã apenas com café, leite, pão e sucrilhos. Nada mais.

2026-09-15 • via Nuitee
M
Margarita • couple • hu
8
2026-09-15 • via Nuitee
N
Nelly • family_with_children • ca
8
Great value!
Pros:

The staff was very helpful and friendly

2026-09-15 • via Nuitee
S
Selim • solo_traveller • tr
10
Pros:

Really kind staff and helpful. You can always drink coffee, which was also great :)

2026-09-15 • via Nuitee
S
Shanna • couple • de
2
2026-09-14 • via Nuitee
P
Pavel • solo_traveller • cz
8
Perfektní lokalita kousek od centra
2026-09-14 • via Nuitee
J
Jose Manuel • couple • es
8
Todo correcto
Pros:

Su ubicación, está justo al lado de Union Square

Cons:

Da la sensación de hotelucho. Cumple con todo pero justito.

2026-09-14 • via Nuitee
A
Adil • solo_traveller • se
6
2026-09-14 • via Nuitee
D
Due • solo_traveller • dk
4
2026-09-14 • via Nuitee