Sandathenna by Secret Leisure

Hotels
8.3 (63 reviews)
Gajabapura Road , Nuwara Eliya , lk

listing image 1
Show all photos

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Non-smoking throughout
Free wired internet
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Inaccurate advertising

Categories

Cleanliness
6.53
Hygiene was disappointing; found hair and mold in the bathroom.
Service
9.5
Very friendly and accommodating staff.
Location
8.54
Beautiful but somewhat isolated from the main town.
Room Quality
7.49
Rooms were worn down with maintenance issues.
Amenities
9.02
Provided basic amenities including a small table fan.
Value for Money
8.48
Mixed reviews on pricing, especially for food.
Food and Beverage
8.03
Breakfast was okay, but did not match expectations from pictures.
Overall Experience
8.8
Pleasant stay despite some issues; overall service made up for shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 11:29

Property Description

Charming Accommodation Near Gregory Lake
Comfortable Rooms with Mountain Views
Delicious Breakfast Options
Contact us now to book your stay at Sandathenna by Secret Leisure and enjoy a memorable experience in Nuwara Eliya!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.3
Based on 63 reviews
Cleanliness: 6.53
Service: 9.5
Location: 8.54
Room Quality: 7.49
Amenities: 9.02
Value for Money: 8.48
Food and Beverage: 8.03
Overall Experience: 8.8
K
Kedar dixit • solo_traveller • in
10
Pros:

The hotel is near the tea gardens so overall ambience is pleasant. Great for morning walks. They also have a pool table and carrom board for the kids to enjoy. The staff was very kind and helpful.

Cons:

Nothing

2026-06-05 • via Nuitee
G
Geethika • family_with_children • lk
9
With the friendly staff the stay wad pleasent l
Pros:

The staff, especially Sarath is very friendly and easy to communicate with . We ordered dinner and it was very nice.

Cons:

Faced a little difficulty with hot water, the first night . But the problem was solved the following day by Friendly Sarath.

2026-05-30 • via Nuitee
T
thirumal • solo_traveller • lk
9
2026-05-03 • via Nuitee
S
Suwani • family_with_children • au
9
2026-04-22 • via Nuitee
J
Joanne • extended_group • au
9
Off the beaten track but recommend. Staff so helpful. With 7 rooms for our family trip very good
Pros:

Ability to have whole family in one guest house terrific. Staff amazing. Guitarist and singer during evening a bonus. Had food delivered and had access to private dining room with waiter.

Cons:

Shower only produced boiling water but was able to shower upstairs

2026-04-16 • via Nuitee
S
Stefanie • family_with_children • de
7
Great service - Billard table great for kids - need for modernization
Pros:

Sarath is a great guy and we really felt valued and nicely treated. If needed something Sarath always tried to make it possible and he did. Our kids loved that there were games incl a billard table in the lobby. The food was also delicious and we don’t have any complaints regarding the service.

Cons:

The hotel seems to not have been modernized/renovated in quite a time. The furniture was partly broken or not in best shape, the carpet looks like it should be replaced soon due to stains and the furniture etc was partly dusty. The windows should be cleaned from the outside. We believe the hotel has potential for western guests/tourists but it needs replacing/renovation and modernization

2026-04-06 • via Nuitee
S
Siddiqui Tanjila • family_with_children • au
3
Bad
Pros:

The location was really nice!

Cons:

There was no AC or fan in the room. There was no ventilation at all. The bathroom was mouldy and there was a water leak from the toilet making it disgusting.

2026-04-02 • via Nuitee
O
Ojczyk • extended_group • pl
10
That was a very pleasant time. The service was amazing and people were very helpful. Breakfast very delicious. I recomme
2026-03-13 • via Nuitee
A
Ahmed • extended_group • mv
9
Very happy with the service staff are very friendly
Pros:

Very friendly staff . Good service

Cons:

Nill

2026-03-07 • via Nuitee
G
Gerrie RSA • couple • za
1
Fake pictires of hotel
Pros:

Nothing refuswd to stay there

Cons:

Everything pictures of hotel photoshopped dirty run down , scary to get to rural

2026-03-01 • via Nuitee
A
Anja • couple • de
5
Furchtbar!
Pros:

Die Abreise und das Frühstück

Cons:

Unsauberes Riesen-Zimmer ohne Möbel und mit kaputten Vorhängen, Party im Hotel mit Trommeln und Gesang bis zu meiner Beschwerde um 23 Uhr. Zimmer mit zwei Betten und Lake View gebucht aber nur ein Zimmer mit einem Bett und Blick auf ein Feld bekommen.

2026-02-09 • via Nuitee
S
Shane • extended_group • lk
9
2025-09-28 • via Nuitee
R
Rajeev20 • extended_group • de
10
Pros:

Super nettes Personal. Das Hotel war sauber und sehr bequem

2025-09-14 • via Nuitee
I
Inesha • family with young children • lk
8
Staff was friendly and welcoming
Pros:

Very quiet and relaxing environment

Cons:

N/A

2025-08-02 • via Nuitee
K
Kai • group • ch
6
Pleasant
2025-08-01 • via Nuitee
N
Nieroshan • family with young children • qa
10
Exceptional
2025-07-31 • via Nuitee
M
Manav • group • in
9
Beautiful but away from the main town
Pros:

The location was both advantage and disadvantage. It is situated way above from the main town and hence it was fully foggy all the time. But that made it beautiful too.

Cons:

Because of the foggy weather, we couldn’t go out much. But that’s not related to the property as such.

2025-07-30 • via Nuitee
N
Nilakshini • family with young children • lk
9
Superb
2025-07-27 • via Nuitee
N
Nico • family with young children • be
3
Disappointing, misleading
Pros:

Checkout

Cons:

On the signs they advertise with “luxury boutique hotel”. Sadly the hotel itself was far from anything luxury or boutique.
The hotel is not well maintained, so it doesn’t look anything like the pictures published by the hotel anymore.
The hotel is just like the plant we found in our bathroom, its best time is over.
The rooms and general areas are very worn down, there were holes in the walls everywhere.
Also the hygiene was disappointing, I found a hair in my bed, long hair in the shower and mold near the sink, the toilet and on the walls.
The area where breakfast and dinner are served are in the corridor, right in front of the rooms, and the doors do not block the sound. During my stay they played loud music and there was a group of people making a lot of noise in the evening. I had to use earplugs to be able to sleep.
Breakfast was okay, but looks NOTHING like the pictures published by the hotel.

We did not have a pleasant stay and were happy to leave.

2025-07-26 • via Nuitee
H
Hussain • family with young children • mv
10
Exceptional
2025-07-22 • via Nuitee