Mercure Hunter Valley Gardens

Hotels
•
Mercure
8 (1836 reviews)
2090 Broke Road , Pokolbin , au

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
Restaurant
See all facilities

Review Highlights

Pros:
Good location
Friendly service
Cons:
Cleanliness issues
Outdated facilities

Categories

Cleanliness
6.64
Multiple mentions of unclean rooms and unsatisfactory bathroom conditions.
Service
9.11
Friendly service mentioned positively in reviews.
Location
9.15
Consistently noted as a major positive aspect.
Room Quality
7.1
Rooms noted as comfortable but dated and in need of freshness.
Amenities
8.13
Adequate facilities mentioned but some require updates.
Value for Money
8.09
Mixed feedback regarding pricing and room quality.
Food and Beverage
7.64
Breakfast service and offerings seemed lacking due to delays and shortages.
Overall Experience
8.11
Overall satisfactory stay with some areas that need attention.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 20:15

Property Description

Luxurious Accommodation
The Mercure Hunter Valley Resort boasts 72 beautifully appointed rooms, each with a private balcony or terrace. Enjoy the comfort and elegance of your own space while taking in the stunning views of the Hunter Valley Wine Region.

Convenient Location
Centrally located within walking distance of 5 local wineries, restaurants, and shops, the Mercure Hunter Valley is the perfect base for exploring the area. Whether you're here for a wine tasting tour or a relaxing weekend getaway, everything you need is just a stone's throw away.

Gourmet Dining and Entertainment
Indulge in French-inspired cuisine at Elements Restaurant and Bar, where local produce and seasonal ingredients take center stage. After a day of exploring, unwind with a game of pool in the library or take advantage of the property's event facilities for a memorable gathering.

Experience the charm of the Hunter Valley at Mercure Hunter Valley Resort. Book your stay now for a truly unforgettable getaway.

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for AUD 15 per person per night when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

8
Based on 1836 reviews
Cleanliness: 6.64
Service: 9.11
Location: 9.15
Room Quality: 7.1
Amenities: 8.13
Value for Money: 8.09
Food and Beverage: 7.64
Overall Experience: 8.11
B
Bev • couple • au
10
Our stay was above expectations. What a delightful experience.
Pros:

The room was lovely. The service is what stood out for us. Reception were wonderful, and the two ladies in the restaurant were as efficient and delightful as we have found anywhere during our travel years.

Cons:

I
We didn’t like leaving- so we came back on our return trip from up north to enjoy another night with you. Please don’t change anything.

2026-06-25 • via Nuitee
P
Pocadot • solo_traveller • au
9
2026-06-24 • via Nuitee
S
Sandra • family_with_children • au
8
Short and sweet
Pros:

Very central, excellent value for money

Cons:

Squeaky noisy doors loud enough to wake you up

2026-06-23 • via Nuitee
P
Peter • couple • au
8
Jenny on the front desk was exceptional, the other lady that checked us out Friday morning needs a !
2026-06-21 • via Nuitee
T
Tiana • couple • au
5
2026-06-19 • via Nuitee
E
Eileen • solo_traveller • au
10
Would stay there again
Pros:

Stunning property, beautiful location.

Cons:

Nil

2026-06-19 • via Nuitee
M
Michael • couple • au
10
Very pleasant stay with excellent location and surroundings and a nice comfortable room.
Pros:

Lovely location and a lovely motel.

Cons:

We did like the property a lot.

2026-06-18 • via Nuitee
M
Maureen • couple • au
8
Enjoyable
Pros:

The ambience. Well laid out.

Cons:

The one bedside lamp between 2 beds was unsuitable for reading. Some of us like to read in bed.

2026-06-18 • via Nuitee
J
Jennifer • couple • au
8
2026-06-18 • via Nuitee
H
Hamish • couple • au
8
A very enjoyable stay, definitely would stay there again
Pros:

Very well appointed room, very clean. Staff were friendly and welcoming. Very very comfortable spa bath

2026-06-15 • via Nuitee
S
Sara • couple • au
8
2026-06-15 • via Nuitee
T
Trinity • extended_group • au
8
Great location for a weekend stay
Pros:

We loved the giant chess board

2026-06-12 • via Nuitee
Z
Zorbas • couple • au
10
It was very affordable, relaxing, and whilst my refund deposit was delayed, they gave me $350 instead of the $200 holdin
Pros:

Relaxed and management were very understanding

Cons:

Nothing really

2026-06-11 • via Nuitee
H
HOY • solo_traveller • au
8
2026-06-11 • via Nuitee
S
Sarah • solo_traveller • nz
10
2026-06-10 • via Nuitee
B
Boyd • couple • au
8
Pros:

Location

Cons:

Rooms were fine and clean, however outside needed a good clean, pressure wash and general tidy up. Rafters were dirty, mud on walkways, leaves etc

2026-06-10 • via Nuitee
J
Jon • couple • au
8
2026-06-09 • via Nuitee
K
Kirsty • couple • au
8
2026-06-08 • via Nuitee
J
Julie • couple • au
4
Very disappointing
Pros:

Location

Cons:

Cold room service food
Very poor shower
Holes in the walls
Bedding not great
Very noisy

2026-06-08 • via Nuitee
I
Ian • family_with_children • au
7
2026-06-05 • via Nuitee