Best Western Uppsala

Hotels
•
Best Western
7.5 (2020 reviews)
Trädgårdsgatan 5A , Uppsala , se

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Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Cons:
Cleanliness issues
Poor breakfast quality

Categories

Cleanliness
6.25
Min toilet was not clean; cleanliness issues mentioned.
Service
8.75
Friendly and helpful staff reported in multiple reviews.
Location
8.75
Convenient location near centrum, churches, and other attractions.
Room Quality
6.75
Issues with room heating and amenities; overall room experience moderate.
Amenities
6.75
Limited amenities mentioned, including broken washing machine.
Value for Money
8.75
Several reviews highlighted good value for the price paid.
Food and Beverage
6.25
Breakfast quality and variety criticized; options seen as lacking.
Overall Experience
7.75
General sentiment is mixed but aligns with the overall hotel experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 13:09

Property Description

Central Location and Stunning Views
Located just an 8-minute walk from Uppsala Train Station, Uppsala CityStay Hotel offers breathtaking views of Uppsala Cathedral and Uppsala Castle.

Comfortable Rooms with Modern Amenities
Each room features a flat-screen TV and a work desk. Guests can choose between rooms with a private bathroom or shared facilities. The brightly decorated rooms ensure a cozy stay for all guests.

Convenient Facilities and Services
Enjoy light meals at the in-house restaurant, grab drinks and snacks at the bar, and make use of the communal fully equipped kitchen. Laundry service, a communal TV lounge, and easy access to public transportation make your stay hassle-free.

Experience the best of Uppsala at CityStay Uppsala - book now for an unforgettable stay!

Important information:

The property does not accept cash as a method of payment (card only).Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and charges may be applicable.

  • Groups

    No special conditions apply for groups.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for SEK 100 per person per night when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.5
Based on 2020 reviews
Cleanliness: 6.25
Service: 8.75
Location: 8.75
Room Quality: 6.75
Amenities: 6.75
Value for Money: 8.75
Food and Beverage: 6.25
Overall Experience: 7.75
E
Ewa • couple • se
7
2026-06-13 • via Nuitee
K
Karin • extended_group • se
6
Pros:

Centralt och enkel incheck

Cons:

Saknade restaurang på hotellet. Enkel standard men funkade jättebra!

2026-06-13 • via Nuitee
C
Cecilia • family_with_children • se
6
2026-06-12 • via Nuitee
A
Alexander • solo_traveller • gb
9
Pros:

The location was bang in the centre of the city.It was quiet and I slept well.The staff were very nice and answered all my questions.The breakfast was plentiful with a wide range of choice.

Cons:

It was all good to me

2026-06-11 • via Nuitee
F
Fredrik • solo_traveller • se
8
2026-06-11 • via Nuitee
G
Gunilla • couple • se
10
Pros:

Centrala läget, promenadavstånd till sevärdheter.

2026-06-11 • via Nuitee
F
Fredrik • solo_traveller • se
9
2026-06-11 • via Nuitee
A
Ahokas • solo_traveller • fi
8
2026-06-11 • via Nuitee
A
Anne • extended_group • fr
8
Séjour agréable
Pros:

Son emplacement proche de la cathédrale
Le petit déjeuner varié
Personnel gentil et à l’écoute

Cons:

La douche et son rideau, le lavabo trop petit dans les chambres triples

2026-06-10 • via Nuitee
J
Jacqueline • solo_traveller • be
7
Pros:

Friendly, Clean and good location.

2026-06-10 • via Nuitee
J
Jasmine • solo_traveller • se
8
2026-06-09 • via Nuitee
F
Frank • solo_traveller • dk
6
2026-06-09 • via Nuitee
C
Christina • solo_traveller • se
10
Centralt läge
Pros:

Bra läge

2026-06-09 • via Nuitee
E
Eva • extended_group • se
8
2026-06-08 • via Nuitee
A
Anna-Pya • couple • se
3
Inte värt sitt pris, finns mycket bättre centralt belagda hotell i Uppsala
Pros:

Läget var bra, mitt i stan. Allt annat var negativt.

Cons:

Duschen var trasig, ena väggen var full med fläckar, dörren hade en glipa där ljuset från korridoren sken in. Den glutenfria/veganska/laktosfria frukosten var i princip icke-existerande.

2026-06-08 • via Nuitee
P
peter • couple • se
7
Pros:

Ok men brödet var inte färskt

Cons:

Rummet blev int e städat på lördagen av någon anledning

2026-06-08 • via Nuitee
R
Roland • couple • es
1
Med hänvisning till ovanstående var vår vistelse på hotellet helt misslyckad.
Pros:

Frukosten var ok-har ätit bättre och sämre på andra hotell

Cons:

Standarden på rummet var mycket dålig den stämde inte med beskrivningen av rummet som följde boknings bekräftelsen, det saknades garderob det enda som fanns var krokar på väggen, inget skrivbord , fanns ett ostadigt fönsterbord, fönstret var svårt att öppna, det enda som var ok var badrummet.

2026-06-07 • via Nuitee
A
ANDREA • extended_group • hu
8
Pros:

Perfect location, very helpful receptionists.

Cons:

Uncomfortable beds, no fridge in the room, not enough chair in the room.
Noisy.

2026-06-07 • via Nuitee
N
Nathalie • family_with_children • be
5
Passable
Pros:

L'emplacement est super, le personnel plutot sympa.

Cons:

Notre deception est liee principalement au confort de la chambre. Non seulement c'etait tres petit, mais il n'y avait absolument aucun espace de rangement (sauf 4 cintres attaches a une barre de bois). Aucun tiroir, aucune etage, ni dans la chambre ni dans la salle de bains. Pour un sejour de 4 nuits ce n'etait vraiment pas top.

2026-06-07 • via Nuitee
P
per • solo_traveller • se
7
2026-06-06 • via Nuitee