Best Western Uppsala

Hotels
•
Best Western
7.5 (2120 reviews)
Trädgårdsgatan 5A , Uppsala , se

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Heating
Family rooms
Pets allowed
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Cons:
Cleanliness issues
Poor breakfast quality

Categories

Cleanliness
6.25
Min toilet was not clean; cleanliness issues mentioned.
Service
8.75
Friendly and helpful staff reported in multiple reviews.
Location
8.75
Convenient location near centrum, churches, and other attractions.
Room Quality
6.75
Issues with room heating and amenities; overall room experience moderate.
Amenities
6.75
Limited amenities mentioned, including broken washing machine.
Value for Money
8.75
Several reviews highlighted good value for the price paid.
Food and Beverage
6.25
Breakfast quality and variety criticized; options seen as lacking.
Overall Experience
7.75
General sentiment is mixed but aligns with the overall hotel experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 13:09

Property Description

Central Location and Stunning Views
Located just an 8-minute walk from Uppsala Train Station, Uppsala CityStay Hotel offers breathtaking views of Uppsala Cathedral and Uppsala Castle.

Comfortable Rooms with Modern Amenities
Each room features a flat-screen TV and a work desk. Guests can choose between rooms with a private bathroom or shared facilities. The brightly decorated rooms ensure a cozy stay for all guests.

Convenient Facilities and Services
Enjoy light meals at the in-house restaurant, grab drinks and snacks at the bar, and make use of the communal fully equipped kitchen. Laundry service, a communal TV lounge, and easy access to public transportation make your stay hassle-free.

Experience the best of Uppsala at CityStay Uppsala - book now for an unforgettable stay!

Important information:

The property does not accept cash as a method of payment (card only).Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and charges may be applicable.

  • Groups

    No special conditions apply for groups.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for SEK 100 per person per night when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.5
Based on 2120 reviews
Cleanliness: 6.25
Service: 8.75
Location: 8.75
Room Quality: 6.75
Amenities: 6.75
Value for Money: 8.75
Food and Beverage: 6.25
Overall Experience: 7.75
C
Caroline • extended_group • fr
7
Pratique avec bon rapport qualité prix
Pros:

Bien situé dans le centre d’Uppsala. Chambre propre. Parking (payant) à disposition dans la cour de l’hôtel, sous réserve de places disponibles. Personnel gentil. Petit déjeuner simple mais convenable et pratique.
Bon rapport qualité prix.

Cons:

Confort pourrait être optimisé, surtout lits assez mous, même si cela reste ok. Pas de climatisation (30° en ce mois de juillet), nous avons donc ouvert les fenêtres qui donnaient sur la cour intérieure. Toutefois, fort bruit de tous les appareils de ventilation, compresseurs, et climatiseurs avoisinants assez désagréables pour dormir la nuit.

2026-07-18 • via Nuitee
E
Ebbe • solo_traveller • se
9
2026-07-18 • via Nuitee
H
hans • couple • se
5
Pros:

Den var ok.

Cons:

Tråkigt hotell, kändes lite sunkigt med hopplock av gamla möbler. Var varmt det dygnet och med fönster
öppet något stort aggregat som lät hela tiden. Ingen aha vistelse i det lilla rummet.

2026-07-17 • via Nuitee
R
Ritva • solo_traveller • fi
9
Ritva Suomi
Pros:

Parkkialue hotellin yhteydessä. Sijainti todella hyvä.

Cons:

Aamupala voisi olla monipuolisempi.

2026-07-15 • via Nuitee
R
Rachel • extended_group • gb
7
Comfortable and great location.
Pros:

Really enjoyed the breakfast, a great choice of fresh and local foods. My room was clean and comfortable and importantly had blackout curtains which was important in the summer months in Sweden.

Cons:

The bedroom was very basic, television did not work.

2026-07-14 • via Nuitee
D
Debora • extended_group • se
7
Lätt-tillgängligt boende mitt i stan
Pros:

Bra läge och sköna sängar

Cons:

Maten tog slut på buffén innan tiden var ute. Men framförallt var det disk och skräp kvar under sängen från tidigare gäster!

2026-07-14 • via Nuitee
A
Angelina • solo_traveller • it
10
Favoloso
Pros:

Colazione abbondante e varia..dal salato al dolce.
Posizione eccellente...non si potrebbe chiedere di meglio

2026-07-13 • via Nuitee
M
Madeleine • family_with_children • se
7
Dyrt, snålt men fint läge
Pros:

Läget. Rummet var fint o välstädat.

Cons:

Duschdraperiet var gult o smutsigt nertill. Duschmunstycket hade mycket kalk. Inget schampo eller balsam fanns bara enkel tvål.
Första frukosten var pannkakor och frallor slut trots att det var mer än 1h kvar.
Andra frukosten fanns det i alla fall pannkakor.

2026-07-13 • via Nuitee
J
Jessica • extended_group • se
6
2026-07-12 • via Nuitee
L
Laila • solo_traveller • se
10
2026-07-12 • via Nuitee
M
Michael Hansson • solo_traveller • se
8
Pros:

Fantastisk frukost

2026-07-12 • via Nuitee
M
MITSUSE • extended_group • se
2
Reception close 18:30. There are no support after that.
Cons:

I booked a room for my company visitor. Unfortunately he forgot his card key in the room and went out around 19:30. There were no staff anymore at the reseption desk and emmergency phone number was connected to the voice recorder, which never received any return call or message. So, I paid the room, but my guest couldn't sleep in his room.

2026-07-11 • via Nuitee
J
Jan Gunnar • couple • no
10
A great place when visiting Uppsala
Pros:

Great location & friendly staff

Cons:

Parking of car was difficult

2026-07-10 • via Nuitee
D
David • couple • gb
10
2026-07-09 • via Nuitee
H
Helen • couple • se
5
2026-07-09 • via Nuitee
O
Olaf • solo_traveller • de
6
2026-07-09 • via Nuitee
B
Birgitta • solo_traveller • se
8
Bra
Pros:

Centralt nära sjukhuset

2026-07-08 • via Nuitee
S
simon • solo_traveller • se
8
2026-07-08 • via Nuitee
M
Marin • family_with_children • gb
10
2026-07-08 • via Nuitee
A
Amir • extended_group • se
8
2026-07-08 • via Nuitee