Best Western Uppsala

Hotels
•
Best Western
7.5 (1941 reviews)
Trädgårdsgatan 5A , Uppsala , se

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Cons:
Cleanliness issues
Poor breakfast quality

Categories

Cleanliness
6.25
Min toilet was not clean; cleanliness issues mentioned.
Service
8.75
Friendly and helpful staff reported in multiple reviews.
Location
8.75
Convenient location near centrum, churches, and other attractions.
Room Quality
6.75
Issues with room heating and amenities; overall room experience moderate.
Amenities
6.75
Limited amenities mentioned, including broken washing machine.
Value for Money
8.75
Several reviews highlighted good value for the price paid.
Food and Beverage
6.25
Breakfast quality and variety criticized; options seen as lacking.
Overall Experience
7.75
General sentiment is mixed but aligns with the overall hotel experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 13:09

Property Description

Central Location and Stunning Views
Located just an 8-minute walk from Uppsala Train Station, Uppsala CityStay Hotel offers breathtaking views of Uppsala Cathedral and Uppsala Castle.

Comfortable Rooms with Modern Amenities
Each room features a flat-screen TV and a work desk. Guests can choose between rooms with a private bathroom or shared facilities. The brightly decorated rooms ensure a cozy stay for all guests.

Convenient Facilities and Services
Enjoy light meals at the in-house restaurant, grab drinks and snacks at the bar, and make use of the communal fully equipped kitchen. Laundry service, a communal TV lounge, and easy access to public transportation make your stay hassle-free.

Experience the best of Uppsala at CityStay Uppsala - book now for an unforgettable stay!

Important information:

The property does not accept cash as a method of payment (card only).Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and charges may be applicable.

  • Groups

    No special conditions apply for groups.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for SEK 100 per person per night when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.5
Based on 1941 reviews
Cleanliness: 6.25
Service: 8.75
Location: 8.75
Room Quality: 6.75
Amenities: 6.75
Value for Money: 8.75
Food and Beverage: 6.25
Overall Experience: 7.75
D
David Alexandru • solo_traveller • ro
7
Pros:

Great breakfast

Cons:

Very small room and bathroom
There was parking available, but very expensive

2026-05-23 • via Nuitee
B
Björn • solo_traveller • fi
10
2026-05-23 • via Nuitee
A
Annika • solo_traveller • se
9
2026-05-23 • via Nuitee
S
Svetlana • solo_traveller • se
7
2026-05-21 • via Nuitee
R
Raphaëlle • extended_group • fr
8
Pros:

Emplacement hyper central et proche de la gare. Petit déjeuner copieux et délicieux. Hôtel propre. Personnel sympathique

2026-05-20 • via Nuitee
M
marika • extended_group • fi
9
2026-05-19 • via Nuitee
M
marika • couple • fi
9
2026-05-19 • via Nuitee
B
Britt Ulrika • extended_group • se
7
Pros:

Location, comfortable beds, nice staff

Cons:

A newly installed new IT system for checkin and door keys is causing a bit of a hassle, but staff was very helpful

2026-05-18 • via Nuitee
B
Borell • solo_traveller • se
8
Cons:

Att jag blev jobbigt utlåst

2026-05-18 • via Nuitee
N
Nicolai • solo_traveller • dk
9
2026-05-18 • via Nuitee
D
Davies • solo_traveller • gb
8
Perfect for a 3 night stay visiting my daughter.
Pros:

For a small hotel, the breakfast was good. When I asked the receptionist about providing decaffeinated tea, that afternoon there was Camomile tea on the tea stand.
The location is great- 10 min walk from the station, less than a minute to the cathedral and afew minutes up to the castle.

Cons:

Would have liked blackout curtains as the light woke me up very early.

2026-05-18 • via Nuitee
L
Lutz • solo_traveller • de
7
Pros:

Wir haben nur das Personal an der Rezeption kennen gelernt. Das war sehr gut.

Cons:

Die Dusche im Bad. Insbesondere der Abfluss des Wassers. Das ist definitiv ein großes Manko!! Beim Frühstück gibt es auch noch Reserven. Etwas mehr Vielfalt und auch dunkles/herzhaftes Brot (internationale Gäste)

2026-05-16 • via Nuitee
L
Linda • couple • gb
10
2026-05-16 • via Nuitee
A
Ann-Lise Aasesdatter • solo_traveller • dk
10
2026-05-15 • via Nuitee
G
Gift • extended_group • se
10
Clean, easily located. Very comfy and cozy rooms
Pros:

Clean and close to the central station

Cons:

Nothing

2026-05-14 • via Nuitee
M
Maria Karlsson • solo_traveller • se
10
Allt var bra
Pros:

Allt var bra

2026-05-12 • via Nuitee
M
Michael • couple • se
7
2026-05-12 • via Nuitee
M
Marina • solo_traveller • se
7
2026-05-10 • via Nuitee
P
Patrick • solo_traveller • gb
9
Excellent value. Comfortable and convenient
Pros:

Very convenient for the University with good breakfast

2026-05-08 • via Nuitee
L
Lotte • family_with_children • dk
5
Pros:

Virkelig god beliggenhed, godt værelse, akceptabel morgenmad. Der var store festligheder i byen, men vores værelse vendte mod gården og vi blev ikke forstyrrede

Cons:

Vores værelse blev ikke på noget tidspunkt (3 nætter) gjort rent. Brugte kopper og våde håndklæder på gulvet blev liggende i alle tre dage, og sengene blev ikke redt.
Ved afrejse fortalte receptionisten at vi selv skulle have bedt om at få ordnet værelset ved at sætte et skilt på døren - et skilt, somvi ikke var umiddelbart synligt i værelset. Vi var ikke blevet oplyst om dette ved indtjekning og skiltet var, som sagt, ikke umiddelbart synligt inde i værelset.

2026-05-07 • via Nuitee