Best Western Uppsala

Hotels
•
Best Western
7.5 (2073 reviews)
Trädgårdsgatan 5A , Uppsala , se

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Heating
Family rooms
Pets allowed
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Cons:
Cleanliness issues
Poor breakfast quality

Categories

Cleanliness
6.25
Min toilet was not clean; cleanliness issues mentioned.
Service
8.75
Friendly and helpful staff reported in multiple reviews.
Location
8.75
Convenient location near centrum, churches, and other attractions.
Room Quality
6.75
Issues with room heating and amenities; overall room experience moderate.
Amenities
6.75
Limited amenities mentioned, including broken washing machine.
Value for Money
8.75
Several reviews highlighted good value for the price paid.
Food and Beverage
6.25
Breakfast quality and variety criticized; options seen as lacking.
Overall Experience
7.75
General sentiment is mixed but aligns with the overall hotel experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 13:09

Property Description

Central Location and Stunning Views
Located just an 8-minute walk from Uppsala Train Station, Uppsala CityStay Hotel offers breathtaking views of Uppsala Cathedral and Uppsala Castle.

Comfortable Rooms with Modern Amenities
Each room features a flat-screen TV and a work desk. Guests can choose between rooms with a private bathroom or shared facilities. The brightly decorated rooms ensure a cozy stay for all guests.

Convenient Facilities and Services
Enjoy light meals at the in-house restaurant, grab drinks and snacks at the bar, and make use of the communal fully equipped kitchen. Laundry service, a communal TV lounge, and easy access to public transportation make your stay hassle-free.

Experience the best of Uppsala at CityStay Uppsala - book now for an unforgettable stay!

Important information:

The property does not accept cash as a method of payment (card only).Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and charges may be applicable.

  • Groups

    No special conditions apply for groups.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for SEK 100 per person per night when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.5
Based on 2073 reviews
Cleanliness: 6.25
Service: 8.75
Location: 8.75
Room Quality: 6.75
Amenities: 6.75
Value for Money: 8.75
Food and Beverage: 6.25
Overall Experience: 7.75
K
Kærne • couple • dk
10
Super godt sted
Pros:

Alt var så fint.

2026-07-04 • via Nuitee
O
Olle • solo_traveller • se
8
2026-07-03 • via Nuitee
D
Daniel • solo_traveller • se
10
Pros:

Extremt centralt läge. Trevlig känsla. Snygga fräscha rum. Bra frukost. Trevlig personal. Kommer tillbaka hit. Rekommenderas.

2026-07-03 • via Nuitee
W
Wallgren • family_with_children • se
8
2026-07-03 • via Nuitee
D
Daniel • solo_traveller • se
8
Pros:

Prisvärt, välstädat med mycket bra läge.

Cons:

Tyvärr ingen AC vilket gjorde rummen väldigt varma men som sagt ändå prisvärt.

2026-07-02 • via Nuitee
B
Bengt • couple • se
10
Pros:

Andra gången jag bor där. Trevligt! Ändrade på hotellets förfrågan till enkelrum och skulle få tillbaka lite pengar. Har inte sett några pengar??
Hälsningar Bengt Nordström

2026-07-02 • via Nuitee
H
Hanna • family_with_children • se
3
Frukosten mycket mager och dyrt för det lilla rummet.
Cons:

Frukosten mycket mager och dyrt för det lilla rummet.

2026-07-02 • via Nuitee
L
Lina • extended_group • se
8
Bra läge
Pros:

Bra frukost, perfekt läge

2026-07-01 • via Nuitee
M
Michelle • couple • se
10
2026-07-01 • via Nuitee
Y
Yoshiyuki • solo_traveller • jp
8
2026-07-01 • via Nuitee
R
Røssvoll • solo_traveller • no
5
Pros:

Hyggelig personale. God frokost. Komfortabel seng.

Cons:

Bråk fra ventilasjonsanlegg utenfor vinduet. Manglet lyspære i lampe. Veldig vaklevorent bord. Lite rom. Vi var to personer men fikk bare én nøkkel, det var upraktisk.

2026-07-01 • via Nuitee
T
Toms • solo_traveller • se
7
As expected .
Pros:

Great location , close to city centre

Cons:

Average hotel experience , for the price it could be better .

2026-07-01 • via Nuitee
B
Borgström • solo_traveller • se
7
2026-07-01 • via Nuitee
P
Podrietschnig • couple • at
9
Pros:

sehr netter Empfang, Parkplatz für Auto vorhanden

2026-06-30 • via Nuitee
M
Maud • couple • se
4
Inte värt det priset jag betalade för en natt!
Pros:

Sköna sängar. Bra läge till Botaniska trädgården där vi var på konsert.

Cons:

Slitet och sunkigt. Frukostutbudet var sådär…Trasig duschhandtagshållare. Ingen möjlighet att justera värme/luft i rummet.

2026-06-30 • via Nuitee
E
Eulalia • solo_traveller • es
5
Fantastiskt läge med fin utsikt
Pros:

Läget helt fantastiskt men borde varnas att det ligger mitt i fest området, livligt och ljudligt till kl 0300am.

Cons:

Hade varit trevligt med möjlighet till att äta frukost ute på hotellets lilla terrassen, som kunde göras mysigare, eller en liten innergård när det är sommar och mycket varmt i rummen och matsalen.

2026-06-29 • via Nuitee
P
Pia • extended_group • dk
8
2026-06-29 • via Nuitee
L
Luca • solo_traveller • se
10
Pros:

Bra och funktionellt
Frukost kl 7.30, fick komma redan 7.15

2026-06-29 • via Nuitee
S
Staffan • couple • se
8
2026-06-29 • via Nuitee
H
Hans • couple • se
5
Bra centralt läge men hotellet behöver renoveras upp!
Pros:

Den var ok. Lite trångt men i övrigt helt ok. Saknade prinskorven.

Cons:

Hotellet kändes som helhet slitet. Toalettens dörrhandtag/ lås satt löst. Duschdraperi är inte ok. Ohygieniskt och känns 80 el 90 tal. Rummen kändes i behov av en uppfräschning / uppdatering. Fönster mot innergård men där fläktarna var mycket högljudda. För det priset förväntades en bättre standard.

2026-06-29 • via Nuitee