Pure House--Free shuttle Service to South Gate of the Forest Park,Attraction Tickets Serivce in advance, Mount View, Nature village and Tranguility

Hotels
9.8 (19 reviews)
No. 153, Tree Foot Group, Zhangjiajie Resident Committee , Zhangjiajie , cn

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Facilities

Offsite parking discounted rates available
Air conditioning
Family rooms
Pets allowed
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
See all facilities

Review Highlights

Pros:
Comfortable stay
Sweet and accommodating staff

Categories

Cleanliness
10
Specific sentiment from text, or 'Standard quality for this hotel tier' if not mentioned.
Service
10
The staff was so sweet and accommodating!
Location
9.47
Standard quality for this hotel tier.
Room Quality
10
It was very nice, comfortable, and earthy!
Amenities
9.96
Standard quality for this hotel tier.
Value for Money
9.49
Standard quality for this hotel tier.
Food and Beverage
9.47
Standard quality for this hotel tier.
Overall Experience
10
A very natural, quaint, comfortable stay!
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 19:45

Property Description

Peaceful Garden Oasis
Comfort and Connectivity
Nearby Attractions

Book your stay at Pure House for a serene retreat with modern conveniences, surrounded by breathtaking natural beauty.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.8
Based on 19 reviews
Cleanliness: 10
Service: 10
Location: 9.47
Room Quality: 10
Amenities: 9.96
Value for Money: 9.49
Food and Beverage: 9.47
Overall Experience: 10
Y
YK • solo_traveller • gb
9
Pros:

The hotel is in a very quiet, peaceful location. The staff are very friendly and helpful and the rooms are clean and comfortable with a nice balcony. Food is available at the hotel - we ate breakfast and dinner and enjoyed the food. If the weather's fine, you can eat outdoors by the beautiful garden. Staff were very helpful in dropping us off at the South Gate to the national park and also collecting us at the end of the day via a WeChat message.

Cons:

Everything was good. Travellers should be aware that the national park is enormous - depending on the gate, it could be a 40 minute journey by car to reach another gate. Planning your route around the park ahead of time is essential to ensure you're staying at the right place for your visit.

2026-05-23 • via Nuitee
K
Katherine • solo_traveller • gb
10
Loved our stay and would return in a heartbeat 💕
Pros:

Had a gorgeous stay. Staff went above and beyond to help. Very close to the south gate of the forest park and staff helped us arrange all of our tickets. Exceptional good value for money. Room was spacious and comfortable, air con was easy to use and view was lovely. I slept so well here, the bed was massive and comfy. Restaurant on site with extensive menu.

Cons:

Restaurant food was hit and miss. The line in the listing about there being a free shuttle to the south gate is a bit confusing because we paid for a taxi to the park (it is cheap, but there isn't a free shuttle bus or anything like that).

2026-05-15 • via Nuitee
K
Katrin • couple • de
9
Pros:

Service is super friendly and helpful with tickets and transport. Room neat and nicely arranged.

Cons:

Kettle and cups, but no tea/coffee in the room.

2026-04-04 • via Nuitee
L
lewis • extended_group • gb
10
Home away from home, the hosts were extremely friendly.
2026-01-26 • via Nuitee
Q
Quinntonna • family_with_children • us
10
A very natural, quaint, comfortable stay!
Pros:

It was very nice, comfortable, and earthy! We love the design and decor. The staff was so sweet and accommodating!!

Cons:

No dislikes

2025-07-21 • via Nuitee
R
Redseadiver • solo traveller • gb
10
Lovely stay in a lovely hotel
Pros:

Easy to find and close to the parks South Gate : Very helpful staff giving useful information about visiting the park.

Cons:

Nothing

2024-11-05 • via Nuitee
K
Kathryn • family with young children • us
10
Wonderful!
Pros:

Matt was super helpful, as was everyone at the property. Matt booked all of our tickets to the attractions in Zhangiajie. He also called me in the States using WeChat to go over the details in advance.

2024-10-06 • via Nuitee
I
I • young couple • fr
9
Superb
2024-09-13 • via Nuitee
A
Aaron • solo traveller • gb
9
Luxury on a budget 😍
Pros:

The manager and his family were very accommodating, really friendly, and very helpful.

Cons:

The management team they work with were more bothered about selling me a park pass than helping me get to the hotel. Not helpful when you’re trying to locate the hotel with the taxi driver, after they’d sent me to the wrong place. The hotel is not walking distance from the South Gate, so don’t take their advice and go there.

My advice is to give the driver the hotel managers contact number on route, and get them to get clear directions.

2024-08-19 • via Nuitee
A
Aviron-violet • young couple • fr
10
Lovely hotel, lovely team.
Pros:

The location was pretty good, you are 30min away from the south gate of the National Park forest by foot. The family that owns the hotel is lovely and very helpful even though they don't speak English. And in case they have an assistant with whom you can speak English. And our room was really cute.

Cons:

We just needed a fridge maybe with the heat there was.

2024-07-22 • via Nuitee
J
Julian • solo traveller • fr
9
Great high standing option near Zhangjiajie national park!
Pros:

Very classy, big rooms in a beautiful boutique hotel! Helpful and friendly staff. Great location very close to one of the entrances of Zhangjiajie national park. I totally recommend!

Cons:

Nothing

2024-06-12 • via Nuitee
D
Dulcie • young couple • de
10
My stay was fantastic
Pros:

Very lovely hotel, close to south gate. The room was beautiful and well design ,The staffs was amazing, especially Mat has been nothing but friendly and helpful

2024-05-23 • via Nuitee
P
Polly • young couple • bg
10
The hotel is the perfect for the National Park
Pros:

Great location, clean and transqu Very helpful Staff and they can help you everything for your trip in Zhangjiajie , ticket booking services for National Park, Grand Canyon and Glass Bridge. We will come back if i visit ZJJ next time .

2024-05-23 • via Nuitee
C
Cara • young couple • dk
10
Peaceful stay with beautiful courtyard
Pros:

Good location, helpful staff and comfortable room

2024-05-22 • via Nuitee
M
Morgan • young couple • ge
10
Great stay for exploring the National Park
Pros:

Location is best, very clean and comfortable room with great view. Helpful staff offer tickets booking service in advance, we have lunch ,dinner at hotel restaurant that was really good.

2024-05-22 • via Nuitee
V
Vic • young couple • fr
10
Lovely Boutique Hotel But Best Experience
Pros:

Location was so perfect and very quite,close to park entrance. We was very impress by the host kindness. They picked us up from the airport with reasonable price . the ower even drop us off in the front south gate of forest park in the morning. we spent a good time at this pretty hotel

2024-05-22 • via Nuitee
V
Vinny • review category business travellers • es
10
Amazing place to explore Zhangjiajie National Park
Pros:

We love here, quite and very relaxing place , away from city noise. The English assist and the host were very helpful and always ready for the help.

2024-05-15 • via Nuitee
S
Svetlana • review category business travellers • nl
10
Amazing staff, Great location, Beautiful room and atmosphere!
Pros:

Great location , very proximity to national park by foot or they offer shuttle service to drop u off at south gate. Warm and helpful staff assist with booking the national park ,glass bridge.

2024-05-15 • via Nuitee
Z
Zeeshan • review category business travellers • fr
10
What a stay!
Pros:

Great stay next to an incredible national park. The host is really helpful and supportive and prepared everything that we wanted for the travel. Thank you so much for the hospitably!

2024-05-14 • via Nuitee
A
Alexandra • review category business travellers • de
10
Great Location , Very Kind staff and Good restaurant
Pros:

The staff was very friendly and helpful for our trip . they arranged the airport pick up and helped me booked us tickets for the park and Tianmen Mountain. Great location for the park. You can walk 20 minutes or they can drop you in the front of park entrance.

2024-05-14 • via Nuitee