Hotel Princesa Parc Excellence

Hotels
8.6 (215 reviews)
Carretera General , Arinsal , AD

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean and well-maintained rooms
Friendly staff
Cons:
Food quality issues
Service inconsistencies in some areas

Categories

Cleanliness
9.03
Specific sentiment from text suggests rooms were very clean and well-maintained.
Service
8.8
Most reviews reflected kindness of the staff, with some exceptions noted.
Location
8.94
Positive remarks about the hotel's location, providing excellent access.
Room Quality
8.69
Rooms described as beautiful and comfortable.
Amenities
8.52
Positive mention of spa and restaurant amenities but room for improvement noted.
Value for Money
8.28
Concerns about pricing relative to the quality of food and some services.
Food and Beverage
7.93
Notable complaints about breakfast and buffet food quality, impacting overall perception.
Overall Experience
8.6
General sentiment is largely positive with some criticisms, leading to a balanced view.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 02:25

Property Description

Luxurious Spa and Wellness Area
Indulge in relaxation at our spa and wellness area featuring a sauna, hammam, and hot tub. Unwind after a day of skiing or hiking in the beautiful mountains of Arinsal.

Entertainment and Dining Options
Enjoy a drink at our bar, savor delicious meals at the restaurant, or have a fun time at the bowling alley. There's something for everyone to enjoy without leaving the hotel premises.

Scenic Location and Outdoor Activities
Located just minutes away from Arinsal Ski Lift, our hotel is the perfect base for exploring Comunal de les Valls Nature Reserve and Andorra la Vella. Join our guided hiking walks in the summer for a memorable outdoor experience.

Experience luxury and comfort at Hotel Princesa Parc Excellence. Book your stay now for an unforgettable getaway.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Spa/wellness center is closed from 2026-11-27 until 2026-11-22
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.6
Based on 215 reviews
Cleanliness: 9.03
Service: 8.8
Location: 8.94
Room Quality: 8.69
Amenities: 8.52
Value for Money: 8.28
Food and Beverage: 7.93
Overall Experience: 8.6
S
SEVERINE • couple • fr
8
2026-09-18 • via Nuitee
M
Marc S. • couple • es
10
Buena estancia entre las montañas andorranas
Pros:

La comodidad de la cama y la amabilidad de todos los empleados del hotel.

Cons:

Nada, todo correcto.

2026-09-17 • via Nuitee
R
Rodrigo • couple • pt
10
Fantástico
Pros:

Todos os detalhes, desde o pillow mist á simpatia do staff

2026-09-15 • via Nuitee
F
Frederic • couple • fr
10
Pros:

Magnifique hôtel et personnel très agréable

2026-09-14 • via Nuitee
Y
Yazmin • family_with_children • es
10
Excepcional
Pros:

La limpieza , las locaciones del hotel nos gustó mucho

Cons:

Por ponerle un pero la piscina exterior debería ser CV lo atizada para poder disfrutarla en septiembre

2026-09-14 • via Nuitee
O
Oaida • couple • es
10
Bonito
Pros:

El hotel es excelente y fuimos celebrando nuestro aniversario nos esperaron con una botella de cava,muchas gracias por el detalle

Cons:

Muy poco personal

2026-09-14 • via Nuitee
D
David • couple • es
10
2026-09-14 • via Nuitee
J
Judith • couple • es
10
2026-09-13 • via Nuitee
M
Marco Orti • solo_traveller • es
9
2026-09-10 • via Nuitee
I
imane • family_with_children • es
10
Pros:

Las vistas

2026-09-10 • via Nuitee
M
Marina • solo_traveller • es
10
2026-09-09 • via Nuitee
S
stéphanie • solo_traveller • fr
7
Séjour agréable
Pros:

Le personnel, l emplacement, la tranquillité

Cons:

Toutes les activités sont payantes sauf la piscine

2026-09-06 • via Nuitee
C
Castro Pardo • solo_traveller • es
5
2026-09-05 • via Nuitee
M
Mónica • couple • es
8
Bien
Pros:

Ka comida me gustó mucho

Cons:

La cama no me gustó nada y almohadas. La hsbitscion muy pequeña

2026-09-05 • via Nuitee
X
xavi • family_with_children • es
10
2026-09-05 • via Nuitee
S
Sholev • solo_traveller • es
10
Pros:

La tranquilidad y el bienestar que hay en el hotel

Cons:

Que hay que pagar el parking del hotel y es algo caro por ser clientes

2026-09-03 • via Nuitee
B
Bettina • extended_group • at
9
Gute Ausgangslage für Wanderungen. Sehr gutes Frühstücksbuffet. Tolles Freizeitangebot für Familien.
Pros:

Die Auswahl am Frühstücksbuffet war sehr vielfältig

Cons:

Im Zimmer fehlten Kleiderhaken um Jacken, Taschen usw. aufzuhängen.

2026-09-03 • via Nuitee
J
Josseling Azucena • family_with_children • es
9
Muy bien
Pros:

Las vistas.

Cons:

El restaurante, y el bufet no me gustó nada

2026-09-01 • via Nuitee
N
Nicoletta • family_with_children • es
10
2026-08-31 • via Nuitee
M
Moreno • solo_traveller • es
9
Fantástico
Pros:

Muy bien ubicado , y trato exquisito

2026-08-31 • via Nuitee