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Facilities
Property facilities
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Offsite parking discounted rates available
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Guest education on local ecosystems and culture
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Non-smoking rooms
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Swimming pool
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Restaurant
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Room service
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Terrace
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Family rooms
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Tour desk
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Ironing service
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Massage services
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Packed lunches
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Currency exchange
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Non-smoking throughout
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Private check-in/check-out
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Shuttle service (additional charge)
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Kid meals
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Public Bath
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Outdoor furniture
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Fruits
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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24-hour security
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Delivered food - securely covered
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Thermometers for guests provided by property
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Happy hour
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Television in common areas
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Front desk (limited hours)
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Billiards or pool table
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Free wired internet
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Snack bar/deli
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Beach umbrellas
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Pool sun loungers
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Offsite parking discounted rates available
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Internet access
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Games
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Housekeeping on request
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Wine release events
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Reception hall
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Exercise/lap pool
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Japanese garden
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Covered parking
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Secured parking
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Garage
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Swimming nearby
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Guest education on local ecosystems and culture
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Vegetarian menu options available
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Lakefront Oasis in Santa Catarina Palopo
Spectacular Views: Enjoy elegant rooms with furnished balconies overlooking the pool, gardens, and the breathtaking Lake Atitlan with its surrounding volcanoes.
Dining Delights: Indulge in a variety of international and regional cuisine at Las Payas Restaurant, complemented by a full bar service.
Adventure Awaits: Explore the area with ease through the hotel's tour services, offering boat trips on the lake, visits to local markets and villages, and even scuba diving excursions.
Book your stay at Villa Santa Catarina for a tranquil retreat just a short drive away from Panajachel.
Property Policies
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Parking
Free public parking is possible on site (reservation is not needed).
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Internet
WiFi is available in public areas and is free of charge.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 11 years old stay for US$25 per person per night when using an existing bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Lovely hotel and great facilities. The staff was good to us and helpful. Nice to relax after days tour in the jacuzzi or swim in the pool. The restaurant is good. Breakfast was good also.
La habitación linda y amplia, las instalaciones están bien, pero la verdad en fotos se ve más lindo de lo que es. El desayuno era bien completo y tenía todo lo necesario para nosotros.
Está bien lindo pero me pareció un poco caro ya que cobran como si fuera un mini resort y no lo es. La ubicación en Santa Catarina me pareció fatal ya que es solo un caserío sin oferta gastronómica ni nada, tienes que ir a panajachel para encontrar buenos restaurantes o tiendas en general, difícil y costoso el transporte hasta Santa Catarina. Además me pareció muy costoso el restaurante en el hotel, cobraban carísimo y muy pocas opciones, lo cual nos obligaba a ir hasta Panajachel siempre.
Las vistas al lago, las piscinas, la comida, la cama muy cómoda, y las personas que atienden en el hotel muy atentos.
Es necesario trasladarse siempre en tuktuk si no tienes vehículo propio para ir a Panajachel, lo que sube un poco más el precio. Y en la zona de restaurante siempre sonaron las mismas 5 canciones todo el día, cansa un poco.
This was a beautiful resort like hotel stay in Santa Catalina, with a great view of the lake. The hostess receiving us was knowledgeable and friendly. The pool was large and inviting and I especially like the hot pool, ( much larger than a hot tub) which was super relaxing. We took a junior suite and I think it was well worth the few extra dollars it costs. I was very impressed with the original artisan work incorporated into the architecture and lighting. I wish I could have stayed longer.
The service at our dinner was incredibly slow. The food was delicious but I had to cancel my dessert as I just got tired of waiting. It took just over 45 minutes to receive our dinner after ordering.
El lugar estaba muy bien . el desayuno 8 puntos . La comida del restaurant bien .
Llegamos sin reserva ,pedimos ver la habitacion , nos mostraron la numero 27 , ya estaba lista , hicimos la reserva por esta plataforma , pero muy mala onda la recepcionista nos hizo esperar a las 3 de la tarde para darnos paso a la habitacion . A la noche prendimos el ventilador que hacia un ruido insoportable.
Perfekt. Gute Lage direkt am See mit sehr gutem Essen
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The staff is attentive and responsive.The place is beautiful and the gardens are peaceful. It is nice to be away from the hustle bustle of Panajachel, but close anoigh by took to enjoy the town.The Jacuzzi is a bonus
Great location and views! The hotel is gorgeous 🙌🏽
Emplacement et la beauté du site
Choix limité au menu
Es mi hotel preferido cada que vamos a Atitlan, discreto, cómodo, tranquilo, en completa armonía con la naturaleza alrededor. Una estadía que permite el descanso pero también el trabajo remoto sin problema.
It’s a well appointed resort with a nice pool and very good restaurant. The room was comfortable
My room was near the restaurant on the ground floor which made it quite noisy. Would recommend requesting to be further away from this main area. There is a lot of local noise too so bring your earplugs
Paisajes instalaciones ubicación
Siento que los precios del restaurante son elevados para los que ofrecen comida de mediana calidad y porciones pequeñas
la vista que tiene las facilidades, el personal bien amable.
Si te incluye el desayuno solo te dan 2 opciones, no tenían blower en la habitación, hubo que pedirlo y un abanico de lo demás excelente
El hotel es precioso tiene una vista al Lago Atitlán insuperable, la atención es muy buena las habitaciones confortables el personal esta atento para ayudar en todo momento, la comida del restaurante es muy rica, pasamos unos días inolvidables .
Todo fue perfecto!!!
La paz del lugar.
Me encantó nuestra habitación, las vistas que tenía, no está en el edificio principal está en uno contiguo en la 2 planta, lo recomiendo.
Nada
The attention to detail was to dollar!
There was a festival on that was very noisy ( nothing they could do about it and they did warn us).
Very pretty and clean. Nice restaurant, good food
Extremely hard to find, no real entrance which is so odd? You had to enter thru the back alley way? We were also locked out and couldn’t leave early in the morning to catch our taxi, someone had to unlock the gate for us at 4:30am.
The hotel is very nice but it is the weirdest location. Surrounded by insane amount of construction and a very small town with nothing to do, I wish there were more activities to do on property.
There are also no shampoo / conditioner or body wash in the bathrooms? Crazy.
El paisaje y La piscina termal.
La ubicación. El pueblito es feo.
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