Facilities

Non-smoking rooms
Air conditioning
Restaurant
Terrace
Pets allowed
Lift / Elevator
Express check-in/check-out
Safety deposit box
Soundproof rooms
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Beautiful design
Outstanding customer service
Cons:
Dark location at night
Missing gym facilities

Categories

Cleanliness
9.14
Heavy rains caused basement flooding, which affected hot water access.
Service
9.61
Outstanding customer experience and helpful communication prior to arrival.
Location
9.65
Brilliant location, although it was dark at night.
Room Quality
9.98
Super comfy beds, nice design in room, great shower.
Amenities
9.13
Missing a gym, though facilities were satisfactory.
Value for Money
9.09
Service level didn't meet expectations for the price.
Food and Beverage
8.64
Breakfast experience could have been more indulgent.
Overall Experience
9.99
Overall impressive stay with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:41

Property Description

Luxurious Accommodations
Indulge in air-conditioned rooms with modern amenities and a private balcony overlooking the city.

Exceptional Dining Experience
Savor a delightful à la carte or continental breakfast at the on-site restaurant to start your day right.

Convenient Location
Explore nearby attractions such as The Angel of Independence and National Museum of Anthropology, all within a short distance from the hotel.

Experience comfort and luxury at Hotel Dama. Book now for an unforgettable stay in Mexico City.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.4
Based on 49 reviews
Cleanliness: 9.14
Service: 9.61
Location: 9.65
Room Quality: 9.98
Amenities: 9.13
Value for Money: 9.09
Food and Beverage: 8.64
Overall Experience: 9.99
C
Carolyn • couple • us
10
Hotel Dama delivered an unforgettable boutique experience, beautiful rooms, exceptional service!
Pros:

We loved this hotel. It's truly a boutique experience in every sense. When we arrived a little before check-in, the staff were incredibly kind and accommodated us by getting our room ready early. The room itself was beautiful, the bathroom was gorgeous, the shower was huge, and the bed was supremely comfortable.

The service was consistently wonderful; everyone we encountered was so lovely and welcoming. We also loved the rooftop restaurant, a perfect spot to start your morning or wind down the evening with a nightcap.

The location is ideal as well, nestled on a quiet side street in Condesa, yet within walking distance of amazing restaurants, shops, and parks. Overall, Hotel Dama was the perfect choice for our Mexico City vacation. 10 out of 10.

Cons:

Our safe didn't work the whole time we were there. Not a deal breaker by any means, but it should be replaced.

2026-06-01 • via Nuitee
M
Midori • couple • gb
10
Beautiful design hotel, super clean, amazing staff and great terrace for a few drinks.
Pros:

Design, bed, staff, terrace, cocktails

2026-05-16 • via Nuitee
O
Outi • solo_traveller • fi
9
2026-05-13 • via Nuitee
M
Michael • couple • gb
10
A beautifully designed hotel with exceptional staff, a fantastic rooftop restaurant, and the perfect location for explor
Pros:

We had a wonderful stay at Hotel Dama in Mexico City. The hotel itself is absolutely lovely — beautifully designed, calm, stylish, and incredibly comfortable. The staff were amazing throughout our stay: warm, welcoming, and always happy to help with recommendations, bookings, and anything we needed.

The rooftop restaurant and bar were also excellent, with really great food and drinks in a relaxed atmosphere. The location in Condesa is perfect — leafy, safe, and full of character, while still being very central and convenient for exploring the city.

We would happily stay here again and would highly recommend it to anyone visiting Mexico City.

Cons:

There was honestly nothing we disliked about this hotel.

2026-05-13 • via Nuitee
K
Katherine • family_with_children • be
9
Trendy hotel met leuke rooftop.
Pros:

De locatie en het leuke dakterras voor ontbijt. De smaakvolle inrichting.

Cons:

Somber en deprimerende inkom. Sommige kamers zijn donker en klein. Tip : Zeker geen kamer op lage verdieping boeken.
We betaalden 450 euro/ nacht. Onze kamer was goed, maar toch overpriced .

2026-04-19 • via Nuitee
J
Jyotsana • couple • us
7
A good boutique hotel could be better with a few upgrades
Pros:

Location. Rooftop

Cons:

Bare facilities. Charging for water for a room that is $700 USD a night + no milk / creamer for coffee in room. Little things can greatly improve the experience. Electricity voltage was low. US dryer / curling iron did not work but should in CDMX

2026-04-01 • via Nuitee
E
Emma • couple • gb
10
Wonderful stay at Hotel Dama - thank you!
Pros:

Beautiful rooms, really spacious, clean and comfortable. The roof terrace is a beautiful spot for breakfast (which was delicious) and cocktails of an evening! The staff were fantastic and so helpful in suggesting places and arranging airport transfers. Really couldn’t recommend it more and would definitely stay here again if returning to CDMX.

Cons:

Everything was fab!

2026-03-12 • via Nuitee
A
Andres • couple • mx
10
Pros:

Hotel Dama is an absolute gem in Mexico City. The design is stunning — every space feels intentional, blending contemporary elegance with warm Mexican touches. Nowhere is this more evident than in the rooms themselves, where the huge marble showers are a total wow moment — the kind you actually look forward to after a long day of exploring the city.
Mornings are just as special. The included breakfast at the rooftop terrace is a treat — delicious food with sweeping views over CDMX to start your day. And come evening, that same terrace transforms into an unforgettable dining experience, with creative cuisine and a magical atmosphere, especially at sunset.
If you're visiting Mexico City and want a hotel with real character, stunning design, and amenities that genuinely impress, Hotel Dama belongs at the top of your list, defenetiley coming back.

Cons:

nothing, everything was beyind expectations.

2026-03-09 • via Nuitee
O
Olivia • family_with_children • fr
7
2026-03-08 • via Nuitee
J
Jacqueline • solo_traveller • se
7
Pros:

The rooms & interior design were beautiful.

Cons:

The location was dark when I arrived late at night as a solo female traveller. There could be more light, more security. Even though I liked the hotel overall, I probably wouldn't stay there again as a solo traveler.

The staff could have been more alert / better vibrancy amongst the staff. Everyone was nice & okay but the overall service level wasn't what I would expect at that price range of a hotel.

The breakfast experience could have been more indulgent/generous food-wise.

2026-01-20 • via Nuitee
N
Nourah • extended_group • kw
10
2025-11-20 • via Nuitee
C
Callahan • solo_traveller • us
9
Please let me know if my wallet was found!
Pros:

Gorgeous, art, vibe, modern

Cons:

I wish there were a gym

2025-11-03 • via Nuitee
J
Jacqueline • couple • us
5
Pros:

Location

Cons:

Uncomfortable, noisy plumbing too expensive

2025-10-24 • via Nuitee
D
Dorothee • family_with_children • mx
9
great short stay in CDMX!
Pros:

outstanding customer experience before arriving, they helped me with every questions and delivered. So kind, so thoughtful. Loved the whatsap message confirmation after booking and direct communication.
Super comfy beds, nice design in room, great shower.

Cons:

Nothing!

2025-10-04 • via Nuitee
T
Tenesha • couple • us
10
Great hotel with the most accommodating staff. The location is perfect!
2025-08-18 • via Nuitee
L
Leila • family_with_children • gb
10
2025-08-17 • via Nuitee
M
Margaret • extended_group • us
9
Aside from the wet weather and lack of hot showers it was great.
Pros:

Location- Staff- cleanliness-rooftop bar.

Cons:

Heavy rains caused basement flooding that resulted in No hot water for our last two days.

2025-07-16 • via Nuitee
M
Margaret • extended_group • us
9
2025-07-16 • via Nuitee
C
Chris • young couple • gb
10
Hotel Dama is a fantastic place to base yourself to enjoy everything México City has to offer.
Pros:

Brilliant location, staff, rooms and food/drink.

Cons:

Nothing whatsoever

2025-06-18 • via Nuitee
J
Jennifer • with friends • us
10
Exceptional
2025-06-11 • via Nuitee