Hotel Hito

Hotels
7.5 (3008 reviews)
Calle Florida 11 , Vitoria-Gasteiz , ES

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Paid

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Heating
Express check-in/check-out
Tour desk
Non-smoking throughout
Private check-in/check-out
Accessible parking
See all facilities

Review Highlights

Pros:
Good location
Affordable prices
Friendly service
Cons:
Cleanliness issues
Room temperature problems
Limited amenities

Categories

Cleanliness
5.89
Several comments mentioned issues with cleanliness, including dirty floors and inadequate maintenance.
Service
8.36
Positive remarks about the staff's attentiveness and problem-solving abilities.
Location
8.9
The location was frequently praised, being close to the city center and easy to access.
Room Quality
6.85
Some reviews cited the room as too small and having temperature issues.
Amenities
6.88
Amenities were noted but with some complaints about heating and bathroom space.
Value for Money
7.84
Value for price was often viewed favorably, especially for short stays.
Food and Beverage
7.39
This category was not mentioned, thus rated as standard quality.
Overall Experience
7.86
Overall good experiences reported with some noted limitations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 02:47

Property Description

Convenient Location

Located just 280 metres from Vitoria-Gasteiz train station, HOTEL HITO is nestled in the heart of the city, offering easy access to key attractions and transportation hubs.

Comfortable Accommodation

With 12 cozy bedrooms spread across 3 floors, each equipped with modern amenities including a private bathroom, hairdryer, and flat-screen TV, guests can relax in comfort during their stay.

Nearby Attractions

Explore the city with ease as HOTEL HITO is close to popular landmarks such as the University of the Basque Country, Catedral de Santa Maria, and Europa Conference and Exhibition Centre, ensuring a memorable visit for every guest.

Experience convenience and comfort at HOTEL HITO. Book your stay now for an unforgettable trip to Vitoria-Gasteiz.

Important information:

The property is located in a building with no elevator.

Please note that Office hours are from Monday to Thursday will be opened from 10am to 14pm and 19pm to 21pm and from Friday to Sunday from 10am to 13pm. Please note that this property have check-in online and for this reason all payments must be made prior to arrival as there wont be any person in the reception.

The property is located in a building with no elevator. Please note that if the guest lost the key to the room, a fine of 50 EUR will apply for new key. Smoking is prohibited inside the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.5
Based on 3008 reviews
Cleanliness: 5.89
Service: 8.36
Location: 8.9
Room Quality: 6.85
Amenities: 6.88
Value for Money: 7.84
Food and Beverage: 7.39
Overall Experience: 7.86
G
Gaizka • solo_traveller • es
6
Buena relación calidad/precio
Pros:

Una habitación amplia y cómoda para el precio.

Cons:

Me molesta que un hotel no tenga recepción física y que se esté imponiendo cada vez más lo de las claves y las llaves en cajetines.

2026-09-19 • via Nuitee
C
Cperez3 • solo_traveller • es
7
Pros:

Ubicación

Cons:

Habitación muy pequeña

2026-09-18 • via Nuitee
S
Sonia • solo_traveller • es
8
2026-09-17 • via Nuitee
C
Charo • solo_traveller • es
8
Hemos ido dos veces y repetiremos una tercera.
Pros:

La limpieza y cercanía del centro de Vitoria.

Cons:

Que no hubiera ni una pastilla de jabón en el baño.

2026-09-17 • via Nuitee
E
Enrique • solo_traveller • es
7
Pros:

Localización.

Cons:

No tiene recepción física ni ascensor .
Hab. Pequeñas.

2026-09-16 • via Nuitee
M
Manuel • solo_traveller • es
10
2026-09-16 • via Nuitee
J
jose maria • couple • es
7
2026-09-16 • via Nuitee
F
Felix • solo_traveller • es
8
Pros:

La ubicación es magnífica

2026-09-15 • via Nuitee
M
mike • solo_traveller • es
6
2026-09-15 • via Nuitee
S
Sebastian • couple • co
8
2026-09-15 • via Nuitee
F
Fernando • couple • es
5
No personal, no humanidad
Pros:

La ubicación

Cons:

Todo lo demás. No había personal, el edificio estaba más sucio conforme subías de planta, y me tocó la última, la ventana no tenía persiana por lo que entraba toda la luz de la calle, el baño era enano y no te podías ni duchar, el suelo daba asco, había polvo por toda la habitación, en fin un desastre

2026-09-15 • via Nuitee
C
Carlos Steven • couple • es
1
2026-09-15 • via Nuitee
L
Luca • couple • it
8
2026-09-15 • via Nuitee
L
Laia • couple • es
6
Practico.
Pros:

La ubicación sin duda.

Cons:

Que indicavan que había kit de productos de higiene y solo había el champoo que también era gel de ducha. No teniamos ni jabon de manos.

2026-09-14 • via Nuitee
M
Marc • solo_traveller • es
7
2026-09-14 • via Nuitee
B
Baez • couple • ar
10
Hermoso Vitoria , practico el Hotel
Pros:

La ubicación es genial cerca del centro

Cons:

Un poco pequeña y si vas en auto tenes que buscar parking y es caro si no reservas por la web.
Falta unnventilador en verano porque dejar la ventana abierta aturde el ruido de la calle

2026-09-14 • via Nuitee
J
Jenny • solo_traveller • es
10
Pros:

Muy bien, todo comodisimo: check in, ubicación, habitación, cama.. Muy bien!

2026-09-13 • via Nuitee
A
Aranzazu • solo_traveller • es
10
2026-09-13 • via Nuitee
J
José luis • couple • es
10
Pros:

Está muy bien todo gracias

2026-09-13 • via Nuitee
A
Ane • extended_group • es
8
2026-09-12 • via Nuitee