Natz Hotel

Hotels
7.4 (281 reviews)
CALLE PLAYA SUR, ISLA DE FLORES CALLE PLAYA SUR, ISLA DE FLORES , Flores , GT

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Terrace
Family rooms
Luggage storage
Express check-in/check-out
Fax/photocopying
Tour desk
Sun terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Uncomfortable beds

Categories

Cleanliness
5.9
Several reviews mention cleanliness issues such as hairs, ants, and general uncleanliness.
Service
8.4
Positive sentiments about staff friendliness and helpfulness were noted, such as assistance with transfers.
Location
8.9
The location was generally praised for its proximity to necessary sites and transport.
Room Quality
6.4
Mixed feedback: some found rooms comfortable while others raised concerns about bed quality and maintenance.
Amenities
6.9
Amenities were limited, but basic comforts like A/C were mentioned.
Value for Money
7.4
Concerns about pricing relative to quality were expressed, affecting perceived value.
Food and Beverage
7.4
No direct mentions of food services, but one review noted nearby options for breakfast.
Overall Experience
7.9
The overall experience was a mix of highs and lows, given both praise for location and staff alongside cleanliness concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 08:04

Property Description

Luxurious Accommodation
Natz Hotel offers a luxurious stay in Flores with well-equipped rooms featuring private bathrooms and cozy bed linen.

Concierge Service and Terrace
Enjoy personalized assistance with a concierge service and relax on the charming terrace overlooking the city at Natz Hotel.

Pet-Friendly and Free WiFi
Bring your furry friends along to this pet-friendly hotel and stay connected with complimentary high-speed WiFi throughout the property.

Experience comfort and convenience at Natz Hotel. Book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.4
Based on 281 reviews
Cleanliness: 5.9
Service: 8.4
Location: 8.9
Room Quality: 6.4
Amenities: 6.9
Value for Money: 7.4
Food and Beverage: 7.4
Overall Experience: 7.9
J
Jhonnatan • solo_traveller • co
9
Pros:

Todo

Cons:

.

2026-09-18 • via Nuitee
E
echeverri • couple • co
10
Pros:

Muy buena ubicación.

2026-09-15 • via Nuitee
C
caroline Prada • solo_traveller • co
9
2026-09-14 • via Nuitee
S
Spiggia • solo_traveller • gt
1
2026-09-12 • via Nuitee
L
Luis Felipe • couple • co
10
Pros:

Excelente ubicación, cerca a todo y a las zonas de comidas y de donde sales los tours o tambien caminando 10 min al terminal de flores
Buena la atención, diligentes y le ayudan con preguntas que uno tiene.
Buena gente, con cocina ,nevera y balcon para trabajar

Cons:

No aplica

2026-09-10 • via Nuitee
I
Ignacio • solo_traveller • co
10
Pros:

La hospitalidad de Don Ignacio y el personal ☺️

2026-09-06 • via Nuitee
J
Joan • solo_traveller • co
8
Pros:

Muy buena ubicación, al lado de la salida a los Tours, buen precio.

2026-09-04 • via Nuitee
N
Noam • couple • il
7
Pros:

בשדרה הראשית, ניקו לנו את החדר מדי יום כולל החלפת מצעים יומית, המליצו לנו על מקומות, עזרו במעברים, צוות ממש נחמד

2026-09-03 • via Nuitee
L
leidy • family_with_children • co
10
Excelente
Pros:

El personal es muy gentil y amable, no dudaron en siempre ayudarnos

Cons:

Todo bien

2026-09-03 • via Nuitee
J
José • solo_traveller • pt
8
2026-09-01 • via Nuitee
R
Roni • extended_group • bz
9
2026-08-31 • via Nuitee
K
Kyunghee • family_with_children • kr
7
2026-08-31 • via Nuitee
D
Destais • solo_traveller • fr
8
2026-08-29 • via Nuitee
T
thetrooper74 • extended_group • it
8
Disponibilità e gentilezza
Pros:

Disponibilità dello staff

2026-08-25 • via Nuitee
E
Elsa • couple • nl
7
Goed hotel op goede locatie met fijne airco
Pros:

Ze hebben echt hele goede airco

Cons:

De douche bleef koud

2026-08-23 • via Nuitee
D
Daniel • extended_group • es
9
Agradable
Pros:

El hotel está muy bien localizado justo en la entrada de la isla de Flores (también cerca de la recogida de los buses turísticos), nos han tratado con mucha amabilidad y nos han ayudado con cualquier duda que teníamos… las habitaciones no son las más grandes pero todo muy limpio y bastante cuidado. Buena experiencia.

2026-08-23 • via Nuitee
J
Jach • solo_traveller • pl
10
Pros:

Świetna obsługa. Pani na recepcji ogarnęła mi wycieczkę na Tikal , transport do Meksyku i z niczym nie było najmniejszego problemu. I za wszystko można płacić kartą.
Łóżko wygodne, wiatraczek przy każdym łóżku i gniazdka.

2026-08-22 • via Nuitee
L
Leidy • family_with_children • co
10
Ubicación excepcional y amabilidad del personal
Pros:

Ubicación y amabilidad del personal. Las habitaciones eran cómodas, espaciosas y agradables.

Cons:

Todo nos gustó.

2026-08-20 • via Nuitee
R
Rik van opstal • solo_traveller • nl
8
Perfect location and comfortable beds
Pros:

Loved the loctation and the comfortable bed

2026-08-19 • via Nuitee
M
Maria Theotokatou • solo_traveller • gr
9
2026-08-16 • via Nuitee