stayAPT Suites Charlotte North

Hotels
7.6 (195 reviews)
9655 Statesville Road , Charlotte , us

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Pets allowed
BBQ facilities
Lift / Elevator
Non-smoking throughout
Outdoor furniture
See all facilities

Review Highlights

Pros:
Clean hotel
Great staff
Nice location
Good room quality
Cons:
Issues with cleanliness
Insufficient kitchen supplies
Deposit refund issues

Categories

Cleanliness
6.61
Some concerns about room cleanliness during the visit.
Service
8.58
Excellent service from staff, particularly mentioned as friendly and helpful.
Location
8.62
Great location; convenient access to nearby areas.
Room Quality
8.57
Rooms are spacious and modern with a good setup.
Amenities
6.6
Lack of sufficient kitchen amenities as mentioned.
Value for Money
7.66
Standard quality for this hotel tier.
Food and Beverage
5.61
Breakfast options were unclear and unsatisfactory.
Overall Experience
8.58
Overall a pleasant stay despite a few inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 13:49

Property Description

Convenient Location

Modern Amenities

Comfortable Accommodations

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.6
Based on 195 reviews
Cleanliness: 6.61
Service: 8.58
Location: 8.62
Room Quality: 8.57
Amenities: 6.6
Value for Money: 7.66
Food and Beverage: 5.61
Overall Experience: 8.58
J
Joshua couple us
10
2026-06-03 via Nuitee
B
Beatriz solo_traveller us
8
everything was good no complaints
Pros:

everything was good

Cons:

no paper towels available for spills.

2026-06-02 via Nuitee
R
Randy couple us
10
2026-06-01 via Nuitee
T
Tabitha couple us
10
Pros:

Everything

2026-05-27 via Nuitee
W
Ward family_with_children us
8
Very good except for the fire alarm problem and it would help to have more apps available on the TV
Pros:

location was great for my needs

Cons:

2 false fire alarms.Saturday night in a room 2 doors down for about 20 minutes then Sunday night the whole building erupted in the loudest alarm I've ever heard at about 3:00 AM.It lasted about 30 minutes with the fire dept. having to come to shut it off.I heard it mentioned by them that they didn't know why.

2026-05-26 via Nuitee
H
Hough family_with_children us
10
Overall good weekend getaway
Pros:

The setup and how clean

Cons:

How staff wasn’t at front desk

2026-05-26 via Nuitee
Y
Yurii solo_traveller us
10
2026-05-22 via Nuitee
A
Ashley family_with_children us
10
Great
Pros:

It was gorgeous & clean

Cons:

I had an issue with the damage deposit but the front desk was lovely & everything was explained. I would stay there again.

2026-05-09 via Nuitee
J
Jordynn couple us
10
2026-05-07 via Nuitee
T
Toshia extended_group us
3
Pros:

They cancelled my reservation for that day

2026-05-07 via Nuitee
J
Jasmine couple us
7
2026-05-04 via Nuitee
R
Radyance couple us
8
It was a nice sta besides the janky ass WiFi
Pros:

I loved the kitchen and the way the room is set up. Super spacious

Cons:

The WiFi sucks so bad. Wasn’t able to watch Netflix cause it wouldn’t stay connected long enough

2026-05-04 via Nuitee
A
Anthony couple us
9
2026-05-03 via Nuitee
P
Perry extended_group us
10
Wonderful and Clean!
Pros:

I Loved this place! I would definitely stay there again and would recommend it friends and family!

Cons:

They need a sign pointing to Elevators. We did a lot of walking only to find out that we had passed it!

2026-05-02 via Nuitee
A
Ash24ley family_with_children us
10
Overall it was great! I would be back in the future.
Pros:

The hotel was lovely & convenient.

Cons:

I book 2 rooms almost 3 months in advanced & paid them in full. When I arrived at the hotel to check in I was informed by the front desk gentlemen that I had to pay $500 Deposit for each room. I informed him I didn't know I had to pay a damage deposit before checking in. When I book both rooms I never saw it & Even when I check my confirmation to see if I did miss it by mistake & I still didn't see it. I know some hotel do charge a damage deposit but usually I know before hand. In this situation I never saw the damage deposit anywhere. The gentlemen let me see his computer screen but that means nothing. I had all of my paperwork for the hotel & I wanted him to show me on my paperwork where does it state when I arrived I have to pay a damage deposit fee. He informed me also that we couldn't get our money back for the rooms if we decided that we didn't want to stay and so we talk it over since we couldn't get our money back we just decided to stay and just pay the damage deposit fee. He eventually did not charged us for the damage deposits and that was very nice of him. That was the only issue I had. I like to have everything together in advanced. Him telling me I had to pay the damage deposit fee threw me off because I'm like what damage deposit fee we never informed about it. I even checked my paperwork & I still didn't see. it.

2026-05-02 via Nuitee
family_with_children us
4
2026-04-27 via Nuitee
A
Amy solo_traveller us
1
Don't stay here
Pros:

Room is clean and nice with ammeentities.

Cons:

This location leases rooms to perm. Resident.s. They are loud all night, party, smoke pot and have no care for overnight guests. The inside of our room was very nice. There is no onsite staff on the weekend, so your stuck calling the emergency # if you have issues like i did, and someone has to literally drive to the property to address it. I had to call more than once..

2026-04-27 via Nuitee
S
Shanquita extended_group us
10
Very relaxing
Pros:

Very clean

Cons:

Nothing

2026-04-25 via Nuitee
A
Affie family_with_children us
1
2026-04-23 via Nuitee
J
Jessica family_with_children us
6
Pros:

I enjoyed the location and the room layout.

Cons:

The room was not clean to my liking.

2026-04-20 via Nuitee