stayAPT Suites Charlotte North

When we arrived no one was there to check us in. We called the number numerous times and no one answered. You could only leave a voicemail. An employee called us earlier in the day to ask around what time we’d be there and we told her 6pm. We got there at 6:08pm and no one was there. No one showed up until close to 7pm. We almost cancelled our reservation to find some where else to go. We paid for a king suite and got a double room. Our room didn’t have any working ceiling lights so we had to shower in the dark. We had to use the lamps in the bedroom. No pots or pans in the room. One wash rag. One cup. If you don’t bring your own kitchen items you are stuck. Someone was looking through our room. Very disappointed. Could like a refund actually.

It wasn’t clean

To grab the TV in my room for the girlfriend, someone would be coming fix the television do whatever be done back I had to leave for an event. I have stopped at the front desk to let him know that I will see me thankful later hopefully the television were working when I got back to my apartment was roughly around 10 o’clock and the TV still not working I called the number to the manager and explain my situation. He was very well and he hung up the phone. He does not need to be a manager for this establishment or any stuff for that matter his attitude is and hoping compensate for this Incoming

Dr. Robert Moore
667-239-0837

The first time we stayed which was the end of July 2026, the room was amazing and clean! This time we were in a different room and it was not clean and the furniture in living room was actually filthy!

My second night there the fire alarm went off at like 3am, we had to evacuate but it was a false alarm. I believe the property had been having issues with it for a while.

Upon arrival and after waiting over 15 minutes at the desk. I called the number for a manager, she was extremely helpful and was able to find someone to assist me. The cleaning staff was extremely loud and my husband politely asked if they could keep the noise down because he had an important zoom meeting taking place. I also had to request being move to another room because of animal hair through out the unit but my final straw was it being inside the bed linen. The next unit didn’t have dog hair but human hair instead. Sorry I would not stay here again.