Stonetown View Hotel

Hotels
Malindi Street Opposite Cinema Afrique , Zanzibar City , tz

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Family rooms
Laundry
See all facilities

Review Highlights

Pros:
Polite, hospitable and helpful staff (several mentions, including named staff)
Good, central location near the souk; convenient for transit
Low/unbeatable price for a budget stay
Cons:
Very poor cleanliness: dirty toilets, stained sheets, mold, bad smells
Room quality issues: AC/dripping, bulbs/fridges not working, dark or decrepit rooms
Amenity failures: no towels/toiletries, intermittent/no electricity, poor Wi‑Fi
Service breakdowns: missing breakfast staff, booking/payment issues and delayed/no refunds
Pest concerns (rats) and need for rodent control

Categories

Cleanliness
1
Multiple reviews describe bathrooms and toilets as dirty, sheets stained, mold in bathrooms, unpleasant smells and general lack of cleanliness throughout rooms.
Service
1
Several guests praise staff as very polite, hospitable and helpful (named staff like Farida highlighted); staff went above and beyond for some guests, though there are isolated reports of poor support during incidents.
Location
1
Repeated positive mentions: great location near the souk, convenient for transit and well situated — many guests explicitly note the location as a strong point.
Room Quality
1
Rooms reported as stinky, decrepit or not as booked; AC issues, dripping, broken bulbs, fridges not working, dark rooms and mismatched bedding configurations noted.
Amenities
1
Frequent complaints about lack or failure of amenities: no towels or toiletries, intermittent or no electricity, poor/no Wi‑Fi at night, lack of proper AC/fans, and reports of rodent problems.
Value for Money
1
Some guests call the price unbeatable for a basic place to sleep and praise the location/price trade-off; others feel overcharged for the poor conditions — overall mixed-to-positive on value.
Food and Beverage
1
Breakfast service failures noted (staff absent during breakfast hours, guests missing included breakfasts) and inconsistent food service; complimentary breakfast offered but not reliably delivered.
Overall Experience
1
Overall impressions are mixed to negative due to cleanliness, room quality and amenity failures, but strong positive impressions of staff and good location lift the overall sentiment slightly.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-04-13 14:02

Property Description

Luxurious Accommodation
Stonetown View Inn in Malindi, Stone Town offers a comfortable stay with free WiFi, air conditioning, and flat-screen TVs in every room. Enjoy the convenience of a private bathroom with a hot shower and additional amenities like a ceiling fan and mosquito net.

Scenic Rooftop Dining
Indulge in delicious meals at the hotel's rooftop restaurant while taking in breathtaking views of the surroundings. The perfect setting for a memorable dining experience during your stay.

Convenient Services
Benefit from 24-hour front desk assistance and car hire services available at the property. Explore nearby attractions easily with the Ferry Tickets Sales Office just 100 meters away. Book your stay at Stonetown View Inn for a perfect getaway experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and charges may be applicable.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
N
Nyawira • couple • ke
4
2026-07-02 • via Nuitee
R
Raziya • solo_traveller • gb
10
2026-07-02 • via Nuitee
M
Mpango • solo_traveller • gb
1
Beware, there are only two good double rooms and they offered on a first come first served.
Pros:

Staff were very nice and always available to help.

Cons:

The room that I was sold was very different to what was listed. There was no balcony, no wardrobe and barely any floor space. Very disappointing.

2026-06-29 • via Nuitee
A
Ahadi • solo_traveller • ae
8
Pros:

The view and comfortability

2026-06-29 • via Nuitee
K
kayanda • solo_traveller • tz
5
2026-06-22 • via Nuitee
M
Maheri • solo_traveller • tz
5
The hotel should be clear on status they have for this period and change the picture.
Pros:

The location of accommodation is good but its too old everything and other device not working

Cons:

Location availability

2026-06-17 • via Nuitee
R
Roland • family_with_children • de
4
Nicht zu empfehlen
Pros:

Die Lage ist gut.

Cons:

Meine Frau kommt aus Zanzibar, normalerweise muss sie keine tax zahlen, aber hier musste Sie. Die Zimmer sind nicht wirklich sauber,schon gar nicht die badezimmer. Das Personal ist bemüht. Aber freundlich. Wir waren 8 Tage dort. Zum Frühstück gibt es jeden Tag, nur Eier gebraten, einen Teebeutel und 2 Toast, dazu Melone und 1 Stück orange. Immer das gleiche. Kaffee haben wir uns dann selber gekauft. Mosquito spray haben wir nur auf Anfrage erhalten. Wurde von selbst nicht gemacht. Es gibt viel zu verbessern in dem Hotel. Vor allem die Sauberkeit. Selbst in der Kassetten Box für Wertsachen haben wir Müll gefunden. Das spricht für die Sauberkeit. Das Hotel ist nicht teuer, aber ich habe schon bessere Hotels in zanzibar gehabt die billiger waren.

2026-06-14 • via Nuitee
M
Mike • solo_traveller • nz
8
Great location in Stone town. Old ramshackle building with room to match. Good value for money.
Pros:

Brilliant location in Stone Town. It is an original old building and the room matched that. Great value for money.

2026-06-12 • via Nuitee
P
Paulina • couple • pl
7
Good for short stay although not without problems
Pros:

- very good and full breakfast at a rooftop with beautiful view on the Stone Town and ocean
- good location close to the harbour and Darajani market
- kind staff
- when asked they gave us another, quiet room for the rest of the nights

Cons:

- staff making problem from the very beginning claiming Booking causes problems for them because the rates are too low and this ruins their business
- room with the balcony from the street side was extremely loud and it was impossible to fall asleep even wth the earplugs

2026-06-11 • via Nuitee
H
HAMISI IDDI • solo_traveller • tr
1
Big disappointment
Pros:

Only Location

Cons:

The room was not clean. The toilet was in very bad condition. You can see cockroaches on the floor. Poor communication skills from the staff.

2026-06-06 • via Nuitee
A
Atallah • solo_traveller • ae
5
Cons:

Room was not clean the ac barely working need more work and attention

2026-06-05 • via Nuitee
H
HbbYns • solo_traveller • tr
3
2026-06-01 • via Nuitee
K
Kristoffer Folke • couple • dk
10
2026-04-25 • via Nuitee
M
Manyane • solo_traveller • za
3
Cons:

The pictures on booking.com are far from the reality of the hotels current state & are definitely miss leading.

2026-04-21 • via Nuitee
A
Amy • solo_traveller • tz
4
I managed but won’t stay there again. No water was really unacceptable.
Pros:

The location was good and easy to find.

Cons:

There was no water for almost the entire time and there was no breakfast available, as advertised.

2026-04-19 • via Nuitee
C
carole • family_with_children • fr
9
2026-02-22 • via Nuitee
R
Rama • couple • ke
8
2026-02-22 • via Nuitee
M
Mohamed KAROSSI • couple • km
10
2026-02-12 • via Nuitee
K
Kristin • solo_traveller • us
8
2026-02-11 • via Nuitee
M
Moya • couple • es
1
Cons:

Pas d'électricité pendant 3 jours de 4 à l'hôtel
Aucune explication
Chaque jour ils avaient une excuse différente...
Aucune solution proposée
Le jour du départ...bèh...on est parti sans électricité
C'est un problème récurent dans cette hôtel...
Dont Attention...il fait très chaud
Plus de ventilateur ou de climatisation
Plus de wifi
On ne peut pas charger nos appareils
C'est nul

2026-02-10 • via Nuitee