Serene Central Hotel

Hotels
9.7 (2505 reviews)
106 Hàng Bông, Hoàn Kiếm, Hanoi , Hanoi , vn

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Facilities

WiFi available
Free WiFi
Air conditioning
Family rooms
Lift / Elevator
Laundry
Luggage storage
Express check-in/check-out
Airport shuttle
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great location
Clean and comfortable rooms
Good breakfast options
Cons:
Some rooms may be small
Surrounding area not ideal for walking at times

Categories

Cleanliness
9.62
The room is clean and well-maintained, a frequent positive mention across reviews.
Service
10
Many reviews highlight the super friendly and helpful staff, particularly mentioning Luna and Suzy.
Location
10
Great location for exploring, mentioned positively in multiple reviews.
Room Quality
9.12
Rooms are comfortable, though some reviews mention that they can be small.
Amenities
9.62
Good breakfast with plenty of options and other amenities well received.
Value for Money
9.62
Standard value for the quality and location, with no major complaints.
Food and Beverage
9.62
Excellent breakfast options received praise in various reviews.
Overall Experience
10
Guests express a high likelihood of returning and a strong recommendation for the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 22:43

Property Description

Central Location
Located in the heart of Hanoi, just minutes away from iconic landmarks such as Hanoi Old City Gate and St. Joseph Cathedral.

Modern Amenities
Enjoy the comfort of well-equipped rooms with flat-screen TVs, air conditioning, and private bathrooms with free toiletries.

Delicious Breakfast
Start your day right with a choice of buffet, continental, or American breakfast options at our on-site dining facility.

Experience the best of Hanoi at Serene Central Hotel. Book your stay with us now for a memorable experience.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.7
Based on 2505 reviews
Cleanliness: 9.62
Service: 10
Location: 10
Room Quality: 9.12
Amenities: 9.62
Value for Money: 9.62
Food and Beverage: 9.62
Overall Experience: 10
J
Jennifer • couple • ae
8
Overall it was all good
Pros:

Excellent location and very nice staff they upgraded us because its our anniversary, they provided a cake. Amy and Luna very nice and the gentleman who open the door always smile

Cons:

We appreciate the upgrade however our is on the higher floor accessible by stairs after the lift

2026-07-25 • via Nuitee
C
Côte • solo_traveller • fr
9
2026-07-25 • via Nuitee
F
Fathima • solo_traveller • ae
10
Pros:

Everything was good ...and very close to all the shopping places ...

Cons:

We liked everything

2026-07-25 • via Nuitee
O
Ofir • extended_group • mx
10
2026-07-25 • via Nuitee
K
Kałużny • couple • pl
9
2026-07-24 • via Nuitee
Y
YASUTAKA • couple • jp
10
さいこう
2026-07-24 • via Nuitee
K
Kałużny • extended_group • pl
9
2026-07-24 • via Nuitee
A
Andreou • solo_traveller • cy
9
Pros:

Clean room, helpful staff, great location

2026-07-23 • via Nuitee
M
Malena Giselle • couple • es
9
Pros:

El desayuno es muy completo y está muy bueno. Las camas son muy cómodas. El personal es muy amable, una vez hicimos el check-out nos guardaron las mochilas y nos dejaron darnos una ducha antes de irnos.

Cons:

La alcachofa de la ducha no funcionaba del todo bien.

2026-07-23 • via Nuitee
E
Emilie • couple • re
9
Bon sejour dans cet hôtel avec un bel accueil et un très bon rapport qualité prix.
Pros:

Idéalement situé dans le vieux quartier, paisible. Très bon accueil des hôtes. Chambre de standing et très bon petit déjeuner.

2026-07-23 • via Nuitee
A
Abdulmajeed • couple • sa
10
Pros:

الفندق جيد جداً وموقعه جميل ولكن لا تتوقع بما انه 4 نجوم يكون بنفس المواصفات والفخامه عندنا والاجمل من هذا كله تعامل الموظفين جداً راقي خصوصاً موظفة الاستقبال Luna

2026-07-23 • via Nuitee
T
Tamir • family_with_children • il
10
מלון מעולה עם תמורה אדירה למחיר, אמילי המנהלת מדהימה, יחס אישי ועזרה ודאגה להכל
Pros:

מיקום מעולה, חדר נקי ונעים, ארוחת בוקר טובה, ומעל לכל צוות מצויין בראשות אמילי המנהלת המדהימה שדאגה לנו ועזרה מעל ומעבר, יחס אישי ומדהים. תמורה אדירה למחיר. ממליץ בחום.

2026-07-22 • via Nuitee
N
Nilupa • solo_traveller • lk
7
2026-07-22 • via Nuitee
M
Melanie • solo_traveller • hu
9
Pros:

The staff were really helpful, very good breakfast, comfortable beds, central location

Cons:

Some rooms do not have windows or face a wall

2026-07-22 • via Nuitee
V
Val • solo_traveller • fr
9
Pros:

Super accueil très gentil. Lit confortable et chambre spacieuse. TB situé et personnel au top 👍

2026-07-21 • via Nuitee
E
Erwan • solo_traveller • fr
10
Très bien
2026-07-20 • via Nuitee
P
Philippe • family_with_children • be
10
2026-07-20 • via Nuitee
M
Maira Alejandra • family_with_children • co
10
Buen hotel, excelente relación precio calidad. Recomendado
Pros:

Las camas son muy cómodas, suaves y limpias, la limpieza de la habitación estuvo muy buena, habitaciones amplias con agua potable disponible sin costo podría estar fría, el desayuno estuvo bien variado , la ubicación está perfecta en en una zona central y con mucho comercio alrededor cerca puente rojo y templo de la literatura , el personal es muy amable

Cons:

En los pasillos hace calor, la habitación que nos asignaron fue en el último piso y el ascensor no llega hasta ese piso adicional la ropa de cama y toallas que usan para cambiar la limpieza estaba tirada en el pasillo

2026-07-20 • via Nuitee
R
Renata • couple • at
8
2026-07-20 • via Nuitee
K
Katarzyna • family_with_children • de
8
Pros:

Top Lage, Personal immer hilfsbereit

Cons:

Bad

2026-07-20 • via Nuitee