Joelle Premium Hotel

Hotels
8.5 (855 reviews)
Rruga Butrinti , Sarandë , AL

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Beautiful views and location
Cons:
Poor breakfast quality
Limited amenities

Categories

Cleanliness
8.33
Generally clean, but some concerns about the condition of the bathrooms and the pool area.
Service
9.3
Staff was consistently noted as friendly and helpful across multiple reviews.
Location
9.34
Excellent location near the beach and with beautiful views.
Room Quality
8.29
Modern and spacious rooms, though some reviews mentioned a lack of charm and amenities like water bottles.
Amenities
7.82
Limited amenities reported, such as no spa and issues with breakfast options.
Value for Money
8.78
Overall good value for the experience offered, despite some shortcomings.
Food and Beverage
7.33
Breakfast was criticized, with specific complaints about quality and options.
Overall Experience
8.8
Many positive experiences noted, but some areas for improvement were mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 01:23

Property Description

Joelle Premium Hotel, nestled in Sarandë and just 400 meters from VIP Beach, invites you to indulge in luxury by the sea. Private Beach Area: Soak up the sun on our private beach or unwind on the terrace with mesmerizing views. Delectable Dining: Savor exquisite meals at our on-site restaurant, offering a range of culinary delights. Modern Comforts: Experience ultimate comfort in our rooms with sea-view balconies, flat-screen TVs, and elegant decor. Pack your bags and experience a seaside retreat like never before at Joelle Premium Hotel.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.5
Based on 855 reviews
Cleanliness: 8.33
Service: 9.3
Location: 9.34
Room Quality: 8.29
Amenities: 7.82
Value for Money: 8.78
Food and Beverage: 7.33
Overall Experience: 8.8
J
jaydean • couple • ie
10
2026-10-23 • via Nuitee
M
Martin • couple • nl
8
2026-10-22 • via Nuitee
I
Iryna • couple • by
4
A disappointing stay overall. Definitely not worth the price.
Pros:

The bed was comfortable, and the blackout curtains were excellent.

Cons:

Getting to the hotel was unpleasant, as there was no proper road and we had to walk through a construction site. Our room overlooked an abandoned construction site, which was a very unpleasant surprise.

At check-in, we were shown a rather intimidating notice stating that eating in the room was prohibited and would result in a fine.

The swimming pool was difficult to find, and reaching it required walking through the parking area. The water was freezing cold, and when I asked the staff whether it would be heated, I couldn’t get a clear answer.

The breakfast was very poor, with a very limited selection. The only fruits available were partly spoiled bananas and watermelon, and the coffee was terrible.

There was also an unpleasant moldy smell in the bathroom.

Overall, I expected a much better experience for the price. Apart from the comfortable bed and blackout curtains, the stay was disappointing and did not offer good value for money.

2026-10-22 • via Nuitee
M
Mohammed • couple • gb
7
2026-10-22 • via Nuitee
J
Jens • extended_group • se
4
Pros:

Hotellet var okej. Var rent.

Cons:

Läget var inte bra. Byggarbetsplats precis brevid. Ingen strand.

2026-10-21 • via Nuitee
M
Matthias • couple • de
10
Pros:

Wir hatten einen wunderbaren Aufenthalt in diesem Hotel und haben uns sehr wohlgefühlt. Besonders beeindruckend war die tolle Aussicht, die den Aufenthalt zu etwas ganz Besonderem gemacht hat. Das Personal war ausgesprochen freundlich, aufmerksam und hilfsbereit. Auch der schöne Pool lud zum Entspannen und Genießen ein. Ein echtes Highlight war außerdem das hervorragende Frühstück, das keine Wünsche offenließ.

Insgesamt ein tolles Hotel mit einer angenehmen Atmosphäre, in dem einfach alles gepasst hat. Wir kommen gerne wieder und können das Hotel uneingeschränkt empfehlen.

2026-10-20 • via Nuitee
P
Phoebe • couple • gb
6
Disappointing - not a 4 star experience!
Pros:

It had beautiful sea access and our room had a balcony with a sea view. The receptionists were also helpful and friendly. The room was clean and serviced when requested.

Cons:

There was a wedding hosted on our first night, we were only informed of this at check in where I feel we should’ve been notified when we booked. The loud music and fireworks continued after midnight and then there was an hour of noise from the restaurant as they rearranged furniture. Despite the receptionist going to speak to the restaurant staff about the noise, it continued. The hotel was generally lacking in soundproofing as I also could repeatedly hear other guests arguing and talking. The music played at the beach bar was very loud so it wasn’t very relaxing on the lounge chairs. The restaurant staff were unhelpful, not even greeting us in the morning for breakfast. At breakfast we had to set up our own table with cutlery and napkins etc and weren’t offered any help, everything was self service. The fruit offered was terrible, mushy overripe bananas and other unappealing choices. There were no dairy free alternatives for milk or yogurt and very limited vegetarian options. Access to the car park is down a very steep hill that requires very confident driving. There is a lot of construction in the area.

2026-10-20 • via Nuitee
A
Aurélie • couple • mq
10
Pros:

Le séjour était parfait le personnel chaleureux hôtel très bien placé avec vu panoramique sur la mer . Je recommande et je reviendrai.

2026-10-20 • via Nuitee
S
Sanaa • couple • fr
8
2026-10-20 • via Nuitee
G
Gabriella • family_with_children • it
6
2026-10-19 • via Nuitee
B
Błażej • couple • pl
10
2026-10-19 • via Nuitee
B
Beat • solo_traveller • ch
6
Pros:

alles sehr sauber

Cons:

übertrieben steile Zufahrt

2026-10-16 • via Nuitee
O
oleander • couple • gb
8
2026-10-16 • via Nuitee
L
Leanne • extended_group • gb
8
A lovely, modern hotel in a good location to explore
Pros:

This is a lovely, modern hotel, with very clean rooms and communal areas. The views from the front of the hotel are amazing, and the bed was super comfortable. The staff were all very friendly and welcoming, particularly the reception and bar teams, who really added to our experience.

The location was ideal for us, as it's a little away from the busy centre, offering a more relaxed atmosphere. We enjoyed being within walking distance of the main areas, as it meant we could explore different restaurants and bars along the way rather than staying in one place. We visited during the off-season, but there were still plenty of places open for us to enjoy.

The pool area is beautiful, and having direct access to the sea was a real bonus. Overall, we really enjoyed our stay and felt the hotel offered a lovely setting to relax and explore the surrounding area.

Cons:

My friend and I wanted to leave a fair and balanced review of this hotel. We visited at the beginning of the off-peak season, so we kept our expectations in line with the time of year.

The breakfast was perfectly adequate, with plenty of options to choose from. However, a little more variety would have been appreciated, along with quicker replenishment of some items. We occasionally found ourselves waiting longer than expected for food such as eggs to be refilled.

On arrival, you are greeted by a number of signs outlining the hotel's rules, which can initially come across as quite strict. However, this impression doesn't reflect the atmosphere once you're actually staying there, nor the staff, who were welcoming and friendly.

In our room, we felt the lighting could be improved. There were no bedside or reading lights, just one main light, which isn't ideal if one person wants to read while the other wants to sleep.

Unfortunately, our room also overlooked a neighbouring hotel that appeared to be less than half constructed. This is, of course, outside the hotel's control, but it was a shame as it detracted from what would otherwise have been a lovely view. Staff explained that construction work isn't permitted during the peak summer season, which is understandable, although the neighbouring building appeared to have been unfinished for some time. It's a shame that this ongoing development affects the outlook from the hotel, particularly given the stunning views it otherwise has to offer.

Overall, we wanted to highlight these points while recognising that some of our experience may have been influenced by the time of year and factors outside the hotel's control. With a few small improvements, particularly around breakfast and room lighting, the stay could have been even better.

2026-10-16 • via Nuitee
M
Michael • couple • il
8
Pros:

Гостиница относительно новая. Бассейн. Вид на море.

Cons:

Работница в столовой не приветливая. Подъезд к стоянке - очень крутой спуск. Выезд - крутой подъём. Пляж средний. Заходить в море немного не удобно, так как берега нет.

2026-10-15 • via Nuitee
A
Arne • solo_traveller • de
7
Cons:

Das erste was man sieht wenn man das Hotel betritt ist ein Schild auf dem steht "Eigenes Essen und Trinken im Hotelzimmer verboten. Bei Zuwiderhandlung 100€ Strafe". Das Hotel ist an sich ok aber mein Eindruck war das man hier den Gästen das Geld aus der Tasche ziehen möchte.

2026-10-15 • via Nuitee
M
Maryne • couple • fr
8
Sympa, cependant manque d’information pour passer un bon séjour
Pros:

Très belle vue sur la mer, mais pour cela il faut regarder uniquement tout droit

Petit déjeuner variée dans le salé
Chambre très spacieuse et mini bar avec deux bouteilles d’eau

Accès à la piscine plutôt facile
Personnel très serviable et aidant

Cons:

Pas de peignoir dans la chambre pour le nombre d’étoiles.
La télé ne possède aucune application

Lors de notre arrivée, on nous a confirmé qu’on avait accès au spa . Finalement fermé pour (base saison)

Petit déjeuner peut varier dans le sucré
Attention au jus de fruit qui sont très sucré et pas naturelle

Accès à l’hôtel compliqué avec une grande descente

Parking très petit pour le nombre de chambres disponibles

Pour accéder à la piscine, il faut obligatoirement passer par le parking un peu moyen

Beaucoup de chats Hérans, qui rentrent dans le restaurant
Tarif, restauration un peu cher, si on compare avec d’autres hôtels dans la même gamme

2026-10-15 • via Nuitee
L
Latchacha59223 • couple • fr
7
Pros:

L'emplacement est tres bien
Lits confortables
Vue au top

Cons:

Le petit déjeuner n'est pas à la hauteur du 5 étoiles
Pas de jus de fruit frais uniquement un style tang
Les fruits sont durs et pas diversifiés
Manque de variété au niveau du buffet
Pas de produits faits maison

The breakfast is not up to the stars
No fresh fruit juice, only a tang style
The fruits are hard and not diversified
Lack of variety at the buffet level

2026-10-14 • via Nuitee
R
RENIER • couple • be
10
Pros:

L'emplacement, l'accueil et la gentillesse du personnel tant à la réception, qu'au restaurant, la terrasse et le personnel d'entretien. Établissement de qualité et à recommander.

Cons:

Rien car tout est parfait.

2026-10-13 • via Nuitee
J
Jan-Oliver • couple • de
9
Uns hat es sehr gut gefallen. Sollten wir wieder in Saranda sein, würden wir das Hotel erneut buchen.
Pros:

Die Unterkunft ist sehr gut gelegen. Ausstattung war gehoben. Personal war sehr freundlich und aufmerksam.
Da unser Zimmer noch nicht fertig war, wurden wir kostenlos Upgradet.

Cons:

Wir hatten bei sehr stürmischen Wetter das Gefühl, dass etwas sehr laut auf dem Dach geklopft hat, wodurch wir in der Nacht zwischendurch geweckt worden sind.

2026-10-13 • via Nuitee