Hotel Laureles Plaza

Hotels
7.8 (191 reviews)
Calle 40 No 74-38 Laureles , Medellín , co

Children allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
BBQ facilities
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Poor cleanliness
Small rooms
Noisy environment

Categories

Cleanliness
7.13
Noted issues with hygiene and cleanliness in multiple reviews.
Service
9.1
The staff was attentive and friendly, although reception service was highlighted as being poor.
Location
8.64
Great location near restaurants and attractions, appreciated by guests.
Room Quality
6.59
Numerous complaints about room size, noise, and comfort.
Amenities
8.12
Basic amenities noted; some issues with wifi and air conditioning.
Value for Money
7.08
Guests felt the quality did not justify the price.
Food and Beverage
7.63
Breakfast was average; some comments on quality of food.
Overall Experience
8.1
Mixed feelings; some enjoyment but significant complaints reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 00:49

Property Description

Convenient Location
Hotel Laureles Plaza is strategically located near popular attractions such as El Poblado Park, Lleras Park, and Explora Park, making it an ideal choice for travelers looking to explore Medellín.

Comfortable Rooms and Amenities
Guests can expect air-conditioned rooms equipped with modern facilities including a desk, safety deposit box, flat-screen TV, and a private bathroom. The hotel also offers conveniences like a 24-hour front desk, room service, and free WiFi, ensuring a comfortable stay for all visitors.

Relaxation and Business Facilities
Enjoy the on-site business center for work needs and unwind in the hot tub after a day of sightseeing. Whether you're here for leisure or business, Hotel Laureles Plaza caters to all your needs.

Book your stay at Hotel Laureles Plaza now and experience the perfect blend of convenience and comfort during your Medellín getaway.

Important information:

For kids older than 2 years, please DO NOT reserve the standard room, as it can be uncomfortable to share. We strongly recommend for anyone with a kid older than 2 years old to reserve in the family room.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Parking

    No parking available.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.8
Based on 191 reviews
Cleanliness: 7.13
Service: 9.1
Location: 8.64
Room Quality: 6.59
Amenities: 8.12
Value for Money: 7.08
Food and Beverage: 7.63
Overall Experience: 8.1
D
David solo_traveller co
5
Disapointed
Pros:

The food was great.

Cons:

The receptionist was a total jerk, it was asking for my id, but when i showed him Digital ID, he told me that i got to send a copy. Then ask me to leave my bike without lock. The bed was like broken or something like that i ask for them to fix it but nothing happened.

2026-05-27 via Nuitee
M
Mauricio solo_traveller co
8
Pros:

Las instalaciones, la ubicación, el desayuno y la atención del personal

Cons:

Estuvimos en una habitación del primer piso y desde las 5 de la mañana había mucha bulla, se escucha la recocha y risas del personal.

2026-05-26 via Nuitee
F
Franklin solo_traveller us
8
Pros:

Excellent front desk with Richard. Location is great. Clean. Nice jacuzzi with plenty of hot water, bubbles. Just a great place to stay if you want to visit Laureles. Nice restaurants in close vacinity.

Cons:

No complaints

2026-05-23 via Nuitee
D
Diaz solo_traveller pr
7
Pros:

The staff all of them are great A+++

Cons:

The room was 2 little

2026-05-22 via Nuitee
J
Jenny solo_traveller cr
8
2026-05-17 via Nuitee
H
Holguin Duarte solo_traveller co
10
2026-05-12 via Nuitee
P
Peña Forero family_with_children co
8
Es un buen hotel
Pros:

Desayuno bien
La ubicación no esta mal, aunque hay un montón de domiciliarios en la esquina
Me entregaron la habitación antes de la hora del checkin

Cons:

Ruido en la noche por la terraza del hotel
No repusieron elementos del baño de un día al otro

2026-05-11 via Nuitee
H
Hanna couple co
10
2026-05-08 via Nuitee
V
Valencia solo_traveller co
8
Pros:

La habitación

Cons:

Tal vez hacer más amplio el desayuno

2026-05-06 via Nuitee
C
CESAR ORLANDO solo_traveller co
8
Está bien.
Pros:

La cama cómoda, el desayuno delicioso, es muy central, hay de todo en los alrededores, el aire acondicionado está muy bien! La habitación es nueva.

Cons:

La habitación es pequeña y el baño, si eres alto te cuesta moverte, el agua caliente salía apenas tibia.

2026-05-05 via Nuitee
D
Dimas Alberto family_with_children pa
10
Pros:

TODO

Cons:

TODO ESTA BIEN NO MPUEDO DECIR NADA MALO

2026-05-04 via Nuitee
C
Carolina couple co
9
2026-04-29 via Nuitee
E
Eduardo couple pr
4
2026-04-28 via Nuitee
S
Simon solo_traveller co
10
Pros:

La ubicación es perfecta para caminar, cerca del comercio. El personal del staff son muy amables y pendientes de que uno este cómodo. Habitación muy cómoda, amplia y limpia.

2026-04-26 via Nuitee
E
Estiven couple co
10
2026-04-22 via Nuitee
couple co
6
2026-04-20 via Nuitee
F
FRANKLIN solo_traveller do
10
2026-04-18 via Nuitee
V
Victor solo_traveller co
10
Agradable y comoda
2026-04-15 via Nuitee
R
Ribero couple co
1
Mala
Pros:

Ubicación

Cons:

Engañan con la foto de las habitaciones, son pequeñas, con ruido, desayuno feo

2026-04-15 via Nuitee
M
Marcos couple us
1
I arrived and was told that the room that I booked was already occupied for the last month. My reservation was never can
Pros:

I arrived and was told that the room that I booked was already occupied for the last month. My reservation was never canceled and I’m now asking for a refund and I’m being ignored.

Cons:

I arrived and was told that the room that I booked was already occupied for the last month. My reservation was never canceled and I’m now asking for a refund and I’m being ignored.

2026-04-07 via Nuitee