Riad Hotel Sherazade

Hotels
8.5 (968 reviews)
3, Derb Jamaa, Riad Zitoun Lakdim , Marrakech , ma

Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Kind staff
Great location
Clean and pleasant
Cons:
Issues with room comfort
Limited breakfast variety

Categories

Cleanliness
8.14
Most reviews describe the riad as clean and well-maintained, though minor issues were noted.
Service
9.11
Staff mentioned as kind and attentive, with breakfast preparation appreciated.
Location
9.15
Central and convenient location in the Medina, close to attractions.
Room Quality
7.6
Room comfort noted as adequate, though issues with bedding and steps to access rooms were mentioned.
Amenities
8.13
Basic amenities available; however, some guests requested additional items.
Value for Money
8.59
Overall perceived as good value given the location and service.
Food and Beverage
8.64
Breakfast was praised, though some guests desired more variety.
Overall Experience
8.61
Guests generally had a pleasant stay and expressed willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:37

Property Description

Traditional Moroccan Style Rooms
Experience the charm of Morocco in our en suite rooms decorated with traditional Moroccan flair, offering picturesque views of the Riad's patio.

Rooftop Terrace with Stunning Views
Relax and unwind on our rooftop terrace overlooking the iconic Koutoubia Mosque, a perfect spot to take in the beauty of the Medina.

Convenient Services and Dining
Indulge in daily Moroccan cuisine, enjoy 24-hour front desk assistance, airport shuttle services, and complimentary Wi-Fi in public areas for a seamless stay.

Book your stay at Riad Hotel Sherazade today to immerse yourself in the vibrant culture of Marrakech!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

Location

Guest Reviews

8.5
Based on 968 reviews
Cleanliness: 8.14
Service: 9.11
Location: 9.15
Room Quality: 7.6
Amenities: 8.13
Value for Money: 8.59
Food and Beverage: 8.64
Overall Experience: 8.61
S
Sofia couple it
8
Soggiorno con un’amica. Personale accogliente e disponibile. La stanza piccola, ma molto pulita e con tutto il necessari
2026-06-20 via Nuitee
T
Thierry extended_group es
9
2026-06-20 via Nuitee
A
Axel couple fr
9
Un riad beau, spacieux, traditionnel, avec une équipe aux petits soins, et qui jouit d’un emplacement optimal.
Pros:

Le cadre et le style du lieu (un vrai riad marocain avec une fontaine au milieu, sérénité, calme, beauté, les oiseaux qui chantent toute la journée du matin au soir, …)
L’emplacement vis-à-vis du reste de Marrakech (les souks de la médina peuvent se faire à pieds très facilement, le reste de la ville est accessible en taxi pour quelques dirhams ; se situe juste devant un EXCELLENT restaurant rooftop (Chez Zaza) )
La propreté de notre chambre (le personnel de ménage est EXTRÊMEMENT méticuleux et respectueux de nos possessions, la chambre était nickel chrome tous les jours)
L’immense gentillesse du personnel (au quotidien, et notamment une nuit à 3h du matin où ma compagne avait besoin d’un transport à l’hôpital en urgence, le personnel de garde cette nuit la a été d’une aide précieuse, extrêmement conciliant, et très bienveillant envers nous)

Cons:

Le pommeau et le robinet de douche mériteraient d’être juste un peu réparés (il peut être difficile de passer de l’un à l’autre) ; la douche était facilement bouchée (pas entièrement mais écoulement lent). Cela peut n’être spécifique qu’à la chambre que nous avons occupé, cela dit
Le petit déjeuner était un tout petit peu faible ; mais le thé à la menthe du matin est exceptionnel

2026-06-20 via Nuitee
C
Christine solo_traveller fr
10
Beau riad
Pros:

Personnel extra super sympathique et accueillant, petit déjeuner parfait , les chambres sont très bien ,riad très calme pas très loin de la place jemaa el-fna 5 mn à pied

2026-06-17 via Nuitee
A
Andreea couple ro
9
2026-06-10 via Nuitee
P
Pau extended_group es
9
2026-06-07 via Nuitee
A
Alkabra extended_group nl
7
2026-06-06 via Nuitee
K
Kate extended_group gb
10
Fantastic authentic experience
Pros:

Locations. Staff very helpful. Very authentic

2026-06-04 via Nuitee
H
Helen family_with_children gb
10
Amazing Riad with fantastic staff
Pros:

Location fantastic, just off main square. Breakfast was great, lots of choice. Staff can’t do enough for you, so helpful and friendly.
Rooftop terrace lovely and pool much needed to cool off

2026-06-01 via Nuitee
J
Juanma extended_group es
7
Excelente lugar
Pros:

El hotel tiene todas las comodidades del mundo y lo recomiendo 100 % en todos los sentidos

Cons:

Mi puntuación baja por el hecho que hubo un día de excursión que pedimos expresamente el desayuno para llevar. Nuestra sorpresa fue al bajar que el señor de recepción se le había olvidado por completo. Normalmente te gustaría que hubieran tenido algún detalle pero no fue así.

2026-05-31 via Nuitee
M
Michèle solo_traveller fr
10
Pros:

Bel emplacement
Équipe au top
Personnel sympathique et bienveillant
Riad très bien placé

2026-05-22 via Nuitee
A
Andrea solo_traveller it
9
Pros:

Ottima posizione, staff gentile e semore disponibile, riad tipico, bello, con una bella terrazza. Camera tipica che affaccia all'interno, letto comodo. Bella terrazza, colazone abbondante e buona; anche il ristorante ha piatti tipici ben cucinati. Molto gentile anche lo staff del ristorante. La mattina della partenza pruma dell'orario della colazoone ci hanno preparato una colazione al sacco. Comoda anche la navetta

Cons:

Biancheria un po vecchia e lisa, anche con qualche strappo.

2026-05-21 via Nuitee
M
Michèle solo_traveller fr
10
Au cœur de la médina
Pros:

L'emplacement au cœur de la médina, riad très calme et personnel accueillant et bienveillant. Un plaisir de venir dans ce riad chaque année

Cons:

Rien séjour parfait

2026-05-20 via Nuitee
E
Emmanuele extended_group it
7
2026-05-19 via Nuitee
E
Emmanuele couple it
7
2026-05-19 via Nuitee
R
Roderick couple au
9
Pros:

Brilliant old town location

2026-05-16 via Nuitee
F
Flora extended_group fr
10
2026-05-13 via Nuitee
A
angeldu42 solo_traveller fr
9
Pros:

Très bien situé+++. Très beau et calme.

2026-05-12 via Nuitee
S
Stephanie solo_traveller fr
6
2026-05-12 via Nuitee
S
Serrano extended_group es
8
2026-05-07 via Nuitee